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    Sandanotech IT Services

    5.0 (4 reviews)
    Open Open 24 hours

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    Micro Center

    Micro Center

    3.3
    (137 reviews)
    $$

    Good selection of computer parts and accessories. I only usually come here if I need specific…read morecomputer accessories. They have TVs and other stuff, but I dont really know if its good pricing. For bigger and more expensive items, i would compare pricing as sometimes they are more expensive here. They have knowledgable staff that can help, for example if you are trying to build your own computer or some other kind of project. Its nice to have a place like this where you can physically browse and see they stuff, i dont like buying online to try and then end up returning stuff.

    Went to MicroCenter in Yonkers on May 2nd to get a new battery for my daughter's laptop computer…read more We checked online and saw that there were 4 available. When we get there, my daughter went to the service department to see if they could install the battery that we would purchase at MicroCenter. As she was speaking to one technician, another one (who at the time was assisting another customer) looked over and mentioned that my daughter's computer seemed to need more work than just a battery. But we told him we only needed the battery. I guess they felt that women need help with computers so maybe he felt the need to give his unsolicited advice. Anyway, we paid the 54.44 with my credit card and went elsewhere in the mall to wait for the service to get done (just to install a battery). About an hour or so later my daughter gets a text from the technician saying they could not perform the service since they don't have the battery in stock - which was untrue - but ok, she preferred to get her laptop back. She went back with my credit card to get the return for the service that was not performed. The technician at the desk mentioned that the card was not necessary and gave her a "return" receipt reflecting that $0 was charged for the service. Fast forward to May 20th and the charge is still on my card. Searched high a low for the MicroCenter customer service number that is almost impossible to find. It is a call center for the US stores. Explained what happened to the rep and was told that someone from the Yonkers' store would contact me. Get a text message from Franco and told him my situation. He noticed that the service was not performed and mentioned that all I needed to do was come into the store to get my refund because they need the physical card to do the refund. Huh? Weren't we told on the 2nd that we don't need it? He tried several times but it would not work. So now I'm disputing the charge with my credit card. Provided a screenshot of the entire text message from Franco to me and his attempts to reimburse me and his inability to do it without the physical card (mind you, I don't live in Yonkers, don't have a car and was just given a ride there so I can't get there to get my refund with my physical card). The charge was reversed while my credit card company investigated it. Then on June 11th, I noticed that I was re-charged the 54.44 and when I questioned it, the rep from my credit card company mentioned that they were told that there was no problem with the charge. So I opened up a whole new dispute and called the MicroCenter call center again, spoke to Joel and he said he would reach out to Yonkers for them to help me. That was at 10:30 this morning and now it's 3:00pm and no call. So I guess I'll have to keep disputing the charge. By the way, my daughter later purchased a battery from this same Yonkers office (the 4 batteries were still there) and installed it herself so I guess we really didn't need the guys to help us out. I just want my refund for work that was not done.

    Neighbor Computer Services, Inc

    Neighbor Computer Services, Inc

    4.6
    (22 reviews)

    My computer was running slow and I knew it was my hard drive. I called and talked to Johnathan the…read moretech in the Eastchester store. He said he can help. He would change out my hard drive to a solid state drive instead of me paying thousands for a new computer. He took the time and effort to explain to me the process. My computer was ready to pick up in two days. No more glitches or slow moving computer. I was more than satisfied and would recommend this business to family and friends.

    Jonathan solved the problem in less than 10 minutes! My old…read moreLenovo laptop stopped charging. I looked around online for a repair shop and found this one nearby in Eastchester. I spoke with Jonathan and told him that I tested the charger with a multimeter and it seemed to have the right voltage. But I told him not to take my word for it because maybe I didn't test it correctly. He took a look at the charge port of the computer to make sure it wasn't physically damaged. The port was fine. He took another charger and plugged it in just to rule out a charger problem; the new charger started charging the computer!??? Out of curiosity, I asked him if I tested the charger incorrectly by telling him how I did it. He said that just because I was getting the correct voltage that didn't mean that it was supplying the right amperage. This may be helpful to others that read this review since many of us use YouTube to try and fix things: I learned how to test my charger by watching a YouTube video by a "computer tech". He showed how to test a laptop charger, and stated that if the voltage is correct, then the charger is fine. He didn't state that the voltage could be fine, but the amperage could be a problem. The lesson here is don't rely on YouTube or assume the worst if you try to fix your computer by watching a video and running a test on it that fails. Just take your computer to a honest and helpful professional like Jonathan. He didn't charge me any fee to take a look at my computer. I just bought a new charger from him and I'm using the computer now to write this review. If I need help with a computer repair in the future then I'll just go back to this shop. Highly recommend that you take your computer there if you're having a problem with it.

    Sandanotech IT Services - itservices - Updated July 2026

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