All the great reviews here are on the level. Robert is the real deal: patient, knowledgeable,…read morefocused, and reasonable. He bailed me out of a problem that had plagued me for several weeks. In the future, he'll be my go-to computer guy. Thank you, Robert.

Bob' been my computer guy since I moved back to New York 20 years ago. I found him in the "yellow…read morepages". Remember themThere is none better than Bob. knowledgeable. Professuonal. And just a nice guy. I recommend him to everyone. He is also very smart and interesting about many things. And his prices are fair and reasonable. Many of my friends also use him. The best!

they where so nice and friendly had a great conversation with the staff with them also changing my…read morebattery for free from the first battery that they replaced in the phone and fixed screen they repaired at first. Amazing customer service !

Customer service and how to communicate with others. People talk crazy because they behind the…read moreglass but in the streets they would keep their mouths shut! Be careful how you treat people because that can come back to you and yours! Respect and communication runs a long way!!

My computer died. All of my data was on it and I was in trouble. I called Stefano the 26th of…read moreDecember. He responded immediately and helped me as soon as he could. If you are looking for timely, reliable, knowledgeable help with a computer problem then Stefano is the man to call.

Stefano is super professional, incredibly competent and reliable! He's unscrambled infected PCs,…read moreand got me another two years out of a MacBook by adding memory and upgrading the software in a stepwise fashion that I never would have figured out. He's a pleasure to work with-highly recommended! Grazie!

Shaka was a great help. Very knowledgable and dealt with my questions several times throughout the…read moreday as I called him a lot haha. His prices are very fair and he is willing to go the extra mile to help out and make sure you're satisfied. I will for sure be back with any electronic issues I may have.

Shaka was helpful, knowledgable and affordable. Can't recommend him highly enough - I was totally…read moresatisfied by the work he did on my desktop

Ed was able to install my new SIM tray. He told me that the tool that came with the SIM was too…read moreshort, and wouldn't open the tray. Thanks.

Ed was great, gave me options, and repaired my phone quickly. Five stars. Highly recommendedread more

I recently moved from the San Francisco bay area. My computers were having issues - I drove by…read moreComputuners on Sunday - it was open - and Isaac went over their procedure and my problems. I returned the next day with my problematic laptop. Steve not only resolved all my issues but provided great advice on questions I had about another laptop. Both Isaac and Steve were incredibly helpful! They are located in a truly charming neighborhood. I feel so lucky to have found them! Any computer issues? Come here. Thanks so much!

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

Good selection of computer parts and accessories. I only usually come here if I need specific…read morecomputer accessories. They have TVs and other stuff, but I dont really know if its good pricing. For bigger and more expensive items, i would compare pricing as sometimes they are more expensive here. They have knowledgable staff that can help, for example if you are trying to build your own computer or some other kind of project. Its nice to have a place like this where you can physically browse and see they stuff, i dont like buying online to try and then end up returning stuff.

Went to MicroCenter in Yonkers on May 2nd to get a new battery for my daughter's laptop computer…read more We checked online and saw that there were 4 available. When we get there, my daughter went to the service department to see if they could install the battery that we would purchase at MicroCenter. As she was speaking to one technician, another one (who at the time was assisting another customer) looked over and mentioned that my daughter's computer seemed to need more work than just a battery. But we told him we only needed the battery. I guess they felt that women need help with computers so maybe he felt the need to give his unsolicited advice. Anyway, we paid the 54.44 with my credit card and went elsewhere in the mall to wait for the service to get done (just to install a battery). About an hour or so later my daughter gets a text from the technician saying they could not perform the service since they don't have the battery in stock - which was untrue - but ok, she preferred to get her laptop back. She went back with my credit card to get the return for the service that was not performed. The technician at the desk mentioned that the card was not necessary and gave her a "return" receipt reflecting that $0 was charged for the service. Fast forward to May 20th and the charge is still on my card. Searched high a low for the MicroCenter customer service number that is almost impossible to find. It is a call center for the US stores. Explained what happened to the rep and was told that someone from the Yonkers' store would contact me. Get a text message from Franco and told him my situation. He noticed that the service was not performed and mentioned that all I needed to do was come into the store to get my refund because they need the physical card to do the refund. Huh? Weren't we told on the 2nd that we don't need it? He tried several times but it would not work. So now I'm disputing the charge with my credit card. Provided a screenshot of the entire text message from Franco to me and his attempts to reimburse me and his inability to do it without the physical card (mind you, I don't live in Yonkers, don't have a car and was just given a ride there so I can't get there to get my refund with my physical card). The charge was reversed while my credit card company investigated it. Then on June 11th, I noticed that I was re-charged the 54.44 and when I questioned it, the rep from my credit card company mentioned that they were told that there was no problem with the charge. So I opened up a whole new dispute and called the MicroCenter call center again, spoke to Joel and he said he would reach out to Yonkers for them to help me. That was at 10:30 this morning and now it's 3:00pm and no call. So I guess I'll have to keep disputing the charge. By the way, my daughter later purchased a battery from this same Yonkers office (the 4 batteries were still there) and installed it herself so I guess we really didn't need the guys to help us out. I just want my refund for work that was not done.

I brought my macbook pro in an emergency after spilling liquid on the keyboard. I do everything on…read moremy Mac, but it's mostly my work tool. I wasn't sure whether to buy a new computer or to have it fixed, but Alex assured me he could fix it and if there were any issues, I'd have 90 days to bring it back. It seems like at first I would have to wait 2 weeks to get it repaired, but it only took a few days. It has been 3 weeks since it was fixed and so far, no issues. Alex was very helping and I felt like he was honest. Nowadays, honesty is certainly a value that is truly valued! Thank you.

I couldn't sign on to my computer, but I had a message that said (loosely) "You can't get on…read moreWindows because a file cng.sys is corrupt So, of course, they call me after two days and tell me my hard drive is no good, and they will "back up all my files" and give me a new 1 TB hard drive. I suggested they use the internal "D" drive, and they said then they'd have to format and back up both drives. So, they call me later and tell me that the bill is $162 ! - which is more than they've ever charged me for anything, ever! And I've been going there for years (Of course, it's always the same thing - "Your hard drive's no good - $125, please!" ) But, this time, hundreds of documents - GONE! My bookmarks (Favorites) - GONE! And, finally ... are you sitting down? My D: Drive is GONE! Thousands of songs - GONE! I am so angry, I can't see straight! I called them again, Their immediate response? "Bring it in, we'll take a look at it." They didn't ask one question, they durn sure didn't apologize - and I'm supposed to break down my computer, pay $14 round trip in a cab, and lug that computer into the shop so they can "fix" what was never broken!?