I have never seen more conman-like, devious business owner in all of my years using Yelp…read morecontractors. By far and away, the most disgusting, repulsive, lying personality I've ever dealth with. Everything I say here is backed up by hard evidence. The guy scheduled appointment with me for phone battery replacement. Said he'd need to get some glue for this and assured me he'd get - appointment was 5 days away. On the morning of the appointment, a couple of hours before I had to come over, I shot him a quick message to confirm he got the glue. He said No and said the phone repair is high risk and he didn't wanna do it. I told him this is my only phone, I need to use it a lot for calls and meetings, and it's kind of dying. I asked him if he knew he's not gonna do the battery swap, why did he take the job, sat on the appointment for 5 days, and didnt reach out? If I hadnt contacted him I would have come over for the appointment he was never going to honor. He started getting defensive, and started lying to my face about "telling me he needed parts", then he started accusing me of "threatening him", being rude to him and started threatening me himself. He started telling me he'll report my account to Yelp and that he'll sue me. After I politely asked him to go away and leave me alone TWICE, the guy kept messaging me over and over, while telling me I'm harassing him... He gave me "final warning from Franchitti's Fix LLC". I stopped talking to him and he kept sending me harassing and threatening Yelp messages, and another one just arrived, while I'm writing this very review.
I'm a busy person, and don't often post Yelp reviews, but I felt with how much of a piece of work this guy is it's worth my time to warn others, because I'd hate to see innocent people walking away with the horrible feeling in their stomach, after wasting days on this guy, like I did. If you're scheduling an appointment with him - know that it means nothing to him, and he's most likely not gonna honor it. If you will "have the nerve" to ask him why he's not doing the job he took on, or confront him why he took the appointment and wasted many days of your time waiting for it, without telling you he has no intention to do the job - expect to be lied to your face about appointment being scheduled in the first place, expect to be threatened with being reported to Yelp, and to be sued. After you try to gracefully extract yourself from the conversation, and take your business elsewhere and put this guy behind you - expect him to continue harassing you with Yelp messages and threatening you for a while longer, in order to get a rise out of you and make you say something he could use to accuse you of misconduct, while he's simultaneously accusing *you* of harassing, disrespecting and threatening him.
Alternatively, if you have a shred of common sense - STAY AWAY, and DON'T EVER CONTACT this guy in the first place. The choice is yours.
EDIT: This is an edit in response to business owner's reply. Apparently, asking him about the glue he said he needed and would get is considered "hostile or disrespectful behavior", because right after he said he doesnt have it on the morning of the appointment, and I asked him why he made me wait 5 days and didn't tell me he's not gonna do the job, he started saying phone is "high risk", because it's thin and foldable. Don't be hostile to him, y'all - don't ask him why he's refusing to do the job, when you wait for days and come over for a scheduled, and confirmed appointment. This guy can lie all he wants, but one thing he cannot do is tamper with the evidence - he does not have access to modify chat history.
