Very good service, we highly recommend Sam's Appliances Thanks to your hard working team!! read more

I had my drier repaired today . Wonderful service and fair price too. The repair man Camilo did a wonderful job . My drier was making a bad noise and I almost threw away my drier I'm glad I kept it Now it's fixed and works wonderful . I recommend you need services for you washer drier call Sam's good customer service over the fone and Camilo showed up on time too. I'm happy with the service . Thank you ! read more

Do Not Use. These negative comments are here for a reason. I paid $40 for a diagnose that I'm still waiting for a week later. They came to look at my washer and told the person that was home, that it would be cheaper to buy a new washer and left. I called back and informed them that I need the price information to make that decision. They made me fine the part number in the washing machine and send them a picture. They never got back to me! Ended up spending more money with another repair company, but at least I was giving all the information up front. Do not give this unprofessional company an opportunity to rip you off. read more

Absolutely do not recommend . Completely jipped my mom $100 for nothing . Not only charged for an estimate but did not properly diagnose/solve the problem even after my family would do what he wanted to diagnose the issue. DO NOT USE. Found out after the fact. Extremely dissatisfied and angry that he took advantage of my mom like that. Went to a different guy/business who charged much less to actually fix the issue . He pitched his business just to sell his appliances rather than fix the issue . read more

This company rips you off! Charged me $130.00 for a $15.00 part & a ten minute job. Check the price of the parts on the internet before you hire him. read more

Sam's Appliances both sold and delivered to me a used Whirlpool washer and dryer set just recently. I purchased the appliances on Friday the 15th and had them delivered the next day. My first point of contact was Maria, and she was helpful as I asked her a million questions about the product, the service, and the 2-month warranty which is something you don't get when purchasing from places like Craigslist. I am the kind of person who likes to see things for myself before I decide my opinion. Anyway I had already done some comparison shopping to other local businesses in the AV. The purchase decision was 100% mine alone since I would be the only one paying, so I was on a budget, plus I did not want to be stuck paying a monthly financing fee as I would have if I had purchased my washer and dryer brand new since new sets are so expensive! Also buying used means I am recycling, so that is environmentally friendly. Maria showed me the different washer and dryer sets available at the shop's location in Littlerock, CA. She explained to me what made some of the appliances superior to others and why some cost more. I was able to inspect each device before deciding what to buy, and even though I had many questions, she answered all of them. I also had a unique situation in which I needed it installed during certain times since I myself actually operate my own music teaching business from my home, and I could not have the appliances delivered while I was in the middle of teaching a music lesson. Maria assured me that she would send the installer technician at the right time and even narrowed down the time slot for me to be sure that the delivery and installation did not impact my business. The installer technician Sam was prompt on his arrival and also friendly like Maria. He also educated me on the washer and dryer and the safety of them. And since I had no clue what parts to buy, Maria made sure to send Sam the proper hookups like the drain hose, the hot and cold water hoses, the exhaust pipe, and the gas pipe. Please forgive me if I used the incorrect terminology! Also Sam made sure that everything fit properly in my laundry room with enough clearance for the appliances AND even made sure that my cat's hotel fit in there too. What I like about Sam's Appliances is the personalized service and the fact that not only do they sell the appliances but they repair them too. They are professional and local, and as someone who is also an owner of a business myself I like to support the other local businesses in my area. I would highly recommend that if you are in need of a used appliance and don't want to risk being burned on Craigslist just go to Sam's Appliances. The price is unbeatable; I looked everywhere and could not find anything with a good price and also able to accommodate all of my requests. Also they offer service in both English and Spanish. And even if you're like me and know nothing about how to install a washer and dryer just leave it to them; they will charge a very competitive rate for installation and parts. I already ran my washer and dryer three times; all of my clothes are clean, smell good, and are dry! I would be happy to come back and update this review too so that you know how long my devices lasted. read more

Sam's Appliances - Hmm...what is this? - Appliances & Repair Near Me - Littlerock, California

Called for service on range and they came out same day. Repairman showed me what was wrong and said it would cost as much a a new range. Went to their shop and was greeted by a very nice girl ( do not know name) showed me what they had. I purchased a range and it was delivered that same day. Delivery person was also very pleasant and hooked it right up. Will definitely be using them again. read more

DO NOT GET YOUR APPLIANCES LOOKED AT BY THESE PEOPLE!!!!!!!!!!! They cannot even manage to give you an estimate without making your situation worse! My fridge was working fine just needed a new waterline and possibly a new fan, but it was still working 100%. After leaving and giving us a quote for $480, the fridge started to defrost, leak, and wouldn't stop beeping! Not only that he tore up our linoleum flooring. So now not only will I need a new fridge I have to get my floors redone! This company is a joke! Unprofessional and honestly I don't think they know what they are doing. Yes the estimate is cheap but they will make you spend more than what you really need to. Save your time and go somewhere else! read more

Terrible service!!! Do not contact them for any appliance repairs. I called to get a quote for my water and ice maker. The tech came yesterday, they messed with our freezer which was working perfectly and now it's not freezing. The tech ruined our floors, super careless!!!! I called for a simple fix and ended up with multiple problems!!!! read more

Excellent Service with Knowledgeable Staff. Answered every question I had. Would recommend them for all your Appliance sale or repair needs. read more

I noticed it was a small business and I thought they would be able to fix my washing machine. They sure don't charge much to come look at the problem. I was told my washer needed a lead switch, and they would order it. They ordered it and it did not come for aWeek and a half ! I had to call Sams to see what the status was on the part, No communication! Finally dude comes to install the next day and When my girl went to use the machine that same night . Still the washing Machine was not turning on! i called Sams the Next Day and told them ! They send the guy back out and he then Diagnosed that its the "Timer" which is a 180$ part. Idk , i didn't want to put any more money into this older May-tag washer. Im buying a new one! But I feel that Should have been tested initially! My washer was down for 2 weeks because of the hiccups! read more

SAM'S. APPLIANCES !! DO NOT TRUST THIS. FAMILY. OWN BUSINESS THEY'RE A. RIP OFF .... I got taken as a fool. Over the phone I was told one price & in person which the owner send his son-in law charge me more & I didn't even get the filter on my fridge. Replaced ..... 1 swipe. Under my fridge $ 30. .... A. 10 seconds. ... Yes. A. 10 seconds. Swipe under my fridge. $ 30 & I have 2 fridges = $ 60 in less than 1. Minute .... They. Suck read more

I am completely angry frustrated with them even after seeing all the bad reviews i gave them a chance called they said wed didnt show until Thurs evening my wire was off he said he didnt have one on hand split my old one said it would be fine but gave me a 30 day warranty. Charged 70 dollars which was a rip off dryer broke next day i called they gave me an appt he didnt show up got a text he called in sick so they said the nect day i was waiting jes late of course i see him outside parked never came i get a call sayi g he cant fix it so that's it. I want my money back and if not filing a police report and small claims this is robbery read more

Sams has repaire my Bosch washer and dryer has always been fair and stood behind their work.

One word to describe what I'm feeling about this place is FRUSTRATED!!!!! We bought a used refrigerator on May 31st. Paid cash. And it's been nothing but a problem after problem after problem with the ice maker. In other words we are buying ice every other day because THEY CANNOT GET THE ICE MAKER TO WORK PROPERLY. I could have saved money to buy a new refrigerator instead of trusting a place that sells appliances with warranty. Total times they have been to my house to "FIX" the problem = 3. And each part has taken about 1 WEEK to be delivered. I DO NOT recommend this place to anyone. Unless your able to deal with a headache Upside..I will probably have ICE in the winter . read more

BEWARE! Never deal with this guys. I should have look at people reviews first before asking these people to help me with my fridge. They told me $25 for a house call to diagnose the problem. If the fridge needs repair then the $25 will be applied to the repair. A technician came, nice guy. I told him that the fridge will work but will slowly lose its ability to cool (fridge started to defrost). Since I have cleaned the coil and the back of the fridge, he said that I probably have fixed the fridge but didn't even know it. He told me to wait for another day, if the fridge still giving problem he advised to call back. At this time he didn't do anything, not even use any of his equipment to diagnosed my fridge. 2 days after fridge started to lose its ability to cool again. We call them again, the same technician came. He used a valve to check the compressor and told my hb that the compressor is bad and it will not be wise to try to fix this fridge. They bill my husband $30. When I called a professional to help, I expect a professional diagnosis in the first place. A professional will make a correct diagnosis at the first place and will be able to tell you what is wrong with the fridge. Not telling the customer to wait and see, and charge another one just to tell that the fridge is no good and need to be replaced with another one. When I ask for some money back, they said that they have to charge for the second house call $30 because they have to put the valve to diagnose the problem, the time and the cost of the gas to get here (by the way I only live 0.5 miles away from them). Very bad business. read more

These people are Liars and Crooks. They came out on a Saturday and said they would return by no later then Thursday I gave them a deposit to order the part for my washing machine. They never returned Thursday I called several times, they said they were on the way but never showed up. Friday called them again all day, Mary said they were on the way to the job but never showed up then I called the office again and they said they never received the Part and they were still waiting for it. I them called back later that day and they said the part got shipped to a different address by UPS she said it would be here on Saturday. We called on Saturday now they said the POST OFFICE not UPS doesn't know where the part is. We asked for a refund on the deposit and they refused our refund, we asked to speak to the owner and she said the owner was unavailable and we had to go through her we then asked when would they be able to repair this and now they don't even know when nor will they give us our deposit back. We lost 3 days of work waiting for these people to show up. Stay away from this place, they will rip you off. If I can give them 0 stars I would. read more