James was Fast, honest, and affordable. Many repair…read morecompanies usually see a "dumb" woman and make up problems and want to charge ridiculous fees (I've had this happen with my pool, and AC). James WAS NOT like that. He explained the problem, talked to me/showed me what was wrong, and then cleaned up the mess before leaving.

I requested service from The Appliance Guys in December for my dishwasher. From the beginning, they…read morewere very honest and transparent. I was informed that ordering parts from Whirlpool could take some time because they place part orders once they have accumulated enough requests. I appreciated them setting the right expectation. James explained that it was worth repairing my dishwasher since it is a good brand and still had plenty of life left. To my surprise, he personally called me sooner than expected to schedule the appointment because the part had already arrived. James is very professional, knowledgeable, and experienced. He replaced the broken part efficiently, and my dishwasher is now working perfectly. He even advised me to keep the old parts for at least one year since they are covered under the manufacturer's warranty, something I truly appreciated. The price was very affordable, especially considering they use genuine parts. I highly recommend The Appliance Guys. Their work is outstanding, and their customer service is excellent.

He was on time, by the way he was quick coming to my hope and help me with our problems…read more He also took the time to tell us how to use the machines to have a better understanding of how the new machines work It was a pleasant experience Thank You !!!

Eduardo at J & H is very reliable. I have used him a couple of times to fix my washer and then my…read moredryer. He responds in a timely manner and knows what he's doing. His prices are pretty good as well. I will continue to use J&H whenever I have a broken appliance.

This is an update to a previous review that I left. I purchased a refrigerator that I absolutely…read moreloved, however, it stopped working after only a month. Arrow sent a repairman out and a part had to be ordered. They expedited the ordering process and sent out a loaner refrigerator in the meantime. But, in the meantime, I had lost all of my food and I was getting ready to host my family for Thanksgiving, I was not happy! The repairman came out and installed the new part but the refrigerator still didn't work. So they told me to just come in and pick out another refrigerator. I didn't see anything that I liked or that I felt would compare to the one I purchased, except one amazing, way over my budget, Samsung model! Carol hesitated to make the exchange but I reminded her of the inconvenience I had experienced as well as all the food I'd lost just days before Thanksgiving. Carol finally agreed to give me the Samsung model and delivered it just 2 days later; so far so good. I am extremely impressed with the awesome customer service I received and their willingness to go above and beyond to help. Things could have been so different had I purchased from a big box store; I'm sure they would not have worked so closely with me. Carol took all my calls, returned calls and made me a priority. I highly recommend Arrow Appliances. Thank you Carol and I'll definitely be back.

My 92-year-old Mom recently needed a new dishwasher since her old one broke down. She remembered…read morethat her "old faithful" came from Arrow Appliance decades ago, so she visited the store and found the perfect replacement. Everyone in the store was solicitous, respectful, and extremely kind to my Mom. They bent over backwards to assist her. Professional licensed plumber, Chris, showed up promptly on delivery and installation day with the new dishwasher. It was very difficult to remove the old dishwasher, but he did it--AND put the new dishwasher in place--with skill, professionalism, positivity, and patience. His demeanor was very pleasant and kind. My Mom is very grateful to Arrow Appliance, and our entire family knows who to go to when we have any appliance needs. Thank you, Arrow Appliance!

Very good service, we highly recommend Sam's Appliances…read moreThanks to your hard working team!!

I had my drier repaired today . Wonderful service and fair price too. The repair man Camilo did a…read morewonderful job . My drier was making a bad noise and I almost threw away my drier I'm glad I kept it Now it's fixed and works wonderful . I recommend you need services for you washer drier call Sam's good customer service over the fone and Camilo showed up on time too. I'm happy with the service . Thank you !

I HIGHLY recommend 4AAAA Appliances! Our dryer was making a…read moresquealing sound and the drum wouldn't turn right away. I was highly concerned about the risk of a fire. Luis responded within a few minutes of my asking for a quote via Yelp and answered the phone right away when I called him. He was able to come right away and showed me the issue after diagnosing the problem quickly. He had the parts on hand and our dryer was up and running in no time at all. I feel the price he charged was very reasonable and fair and we are beyond pleased with Luis' professionalism, response and service.

Great customer service, great response time And very…read morereasonable prices couldn't get better

We had a problem with our washing machine and called Stacy to set up an appointment for service…read more Jeff came and diagnosed the problem right away. He had to order one of the parts but made a temporary repair so we could still us the washing machine until the part came in. He the came out again, installed the new part and made sure everything was working properly. When we had a problem with our dryer in the past he took care of that also. We also purchased a dish washer and Jeff installed that. If anyone needs a new appliance or service for one, call Authentic Appliance first. Thanks Jeff and Stacy. Jim T.

Love these guys! Hired to fix my dishwasher, showed up when he said he would and fixed it! Highly…read morerecommend!

I had an excellent experience with Sam Appliance Repair. I called Friday night around 6:18 PM about…read moreour refrigerator, which had stopped cooling. Sam was extremely responsive and immediately set up an appointment for the next day between 3-6 PM. I mentioned I had another commitment in the afternoon, but Sam insisted on coming in the morning between 9-10 AM to take a look himself. He quickly diagnosed that the fan wasn't working and replaced it right away, providing a 3-month warranty for parts and labor. Later that same day, around 10:30 PM, the refrigerator stopped working again, no compressor or fan sound, but the power was on. Since it was the weekend, I couldn't reach him immediately. On Monday morning, I called Sam, and he promptly scheduled an appointment for the same day between 3-6 PM. He arrived on time, diagnosed that the main board had failed, and ordered a replacement part. Two days later, Sam came back without me needing to follow up, replaced the board, and our refrigerator was working perfectly again. He charged a very reasonable price and gave a 1-year warranty for parts and labor. Sam is polite, professional, and genuinely cares about helping his customers. I feel so lucky to have found Sam Appliance Repair, this is exactly why he deserves 5 stars. Thank you so much, Sam!

I got my KitchenAid refrigerator fixed by Sam Appliances Repair. It had stopped cooling the…read morerefrigerator and freezer sides suddenly. It was a good experience scheduling an appointment. I got proper and timely notifications about the appointment. When the person came home to repair my refrigerator, everything was great except the pricing part. He told me within 5 minutes that I needed a new inverter. He was upfront about the price, so I give him credit for that. He gave me an estimate of $750 for the parts + labor. I asked him how much the part was and he said somewhere near $350 and that they charge roughly an equal amount for labor. He spent about 20 minutes replacing the inverter and got the refrigerator working. I paid $750. My issue is two-fold: 1. The part is available at various stores for $120 - $200. It's available at Parts Warehouse for $168.77 - here's the link: https://www.partswarehouse.com/Whirlpool-Maytag-KitchenAid-Amana-Invrtr-Box-WPL-p/WPL-W11087200.htm?Click=365719&gad_source=1&gad_campaignid=22336945823&gbraid=0AAAAAD2kFS0HdA6cZILNm8gFvI44PQgIq&gclid=Cj0KCQiA7fbLBhDJARIsAOAqhscIYDuloSSwVWPUIo2aeZR-oQ0bwGpiOhQMNGgdXKNEOs_7XoU7Sh0aArZQEALw_wcB 2. Second part of my issue is that I was charged $400 for 20 minutes of his labor + expertise, even if I accept their part pricing of $350. That's a little too steep. I wish I had done my research!

He was awesome!!! Was here within 20min of me calling him diagnosed problem with my dryer, got…read moreparts and finished job this morning!!!

Excellent service! Fixed the refrigerator water line quickly and explained the issue completely…read more Very reasonably priced. We will definitely make Cesar our go to for appliance repairs!

worst company to work with never answer the phone no call no show and all they do is waste time…read morewhen we could have used a provider that would show up

If I can give a zero star rating, I would. Very unprofessional in the matter of customer service,…read morethey do not answer their phone. We were told our dryer needed the motor repaired, then they changed the problem and said it was a different part. So now we have been waiting for an update, and we have not received a call or a text. So I called plenty of times and they said they would get back to us after speaking with the secretary or whatever she is. They never called back, so after a few calls they texted if they can call me later? It's been 2 weeks and nothing, honestly save your money. And go somewhere else this is not the buisness to go to. They told us they would fix it, but they just left everything in pieces. If you want parts to go missing from your appliances go here. They take advantage of "fixing" Like the saying goes " the cheap cost more" Si puedo dar una calificación de cero estrellas, lo haría. Muy poco profesionales en materia de atención al cliente, no contestan el teléfono. Nos dijeron que nuestra secadora necesitaba reparar el motor, luego cambiaron el problema y dijeron que era una pieza diferente. Ahora hemos estado esperando una actualización y no hemos recibido una llamada ni un mensaje de texto. Así que llamé muchas veces y me dijeron que se comunicarían con nosotros después de hablar con la secretaria o lo que sea. Nunca volvieron a llamar, así que después de algunas llamadas me enviaron un mensaje de texto si podían llamarme más tarde. Han pasado unas semanas, sinceramente, ahorra tu dinero. ir a otro lugar, este no es el negocio al que ir. Nos dijeron que lo arreglarían, pero dejaron todo hecho pedazos. Si quieres que falten piezas de tus electrodomésticos, entra aquí. Aprovechan el "arreglo".

Joe is great! He came to our house on a Saturday and after a thorough inspection and trial and…read moreerror presented us with several options to move forward in repairing our furnace. We were so impressed by him that we elected to replace both our AC and furnace. There was no pressure and Joe and his crew were professional, patient, maintained a clean work space and were friendly. He was responsive to our questions and we appreciate his hard work.

I'd like to thank Patterson heating and air, for answering this call and was at my home within…read moreone hour as promised. The air is flowing cold again. Thank you Justin!!!