After a transition of ownership, 818 Dental offers conisitant and reliable dental care. The…read moreproviders are welcoming and efficent! The location is great too, with plenty of parking in the back.

What a welcoming practice. Everyone in the staff is great, accommodating and so professional. I…read morehave had regular cleanings with them for about a year or so now. I had an emergency because a crown I had done at another practice a few years ago broke. That crown never felt right anyway. The temporary one I had done last week feels even better than the old crown ever did. They were sure the impressions taken for the permanent crown were exactly right. And another plus is their hours. I always try for the 7:30am appt so I don't have to take off a lot of time from work.

From the moment I walked in, I felt welcomed and cared for. The front desk was kind, the hygienist…read moreexplained every step, and Dr. Ulloa was patient and precise. Modern office, painless care, and honest recommendations. I finally enjoy going to the dentist!"

I had a filling replacement. I choose to not use pain medication. It was painless and Amber and…read moreDr. Ennesto were quick, efficient and friendly.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues

I never thought I'd say this about a dental office, but this place genuinely feels like a spa…read more From the moment you walk in, everything is calm, welcoming, and thoughtfully designed, right down to the local artwork on the walls. The staff is incredibly friendly and attentive without being rushed, and they immediately make you feel at ease. You're offered drinks, and the warm towels for your face are such a small touch that somehow makes a huge difference. The technology here is next level. They use state-of-the-art equipment, including new cleaning machines that basically power-wash your teeth (in the best way possible). It's efficient, comfortable, and honestly impressive. You can tell they invest heavily in keeping the practice modern and patient-focused. What really sets this office apart, though, is the care. Everything is explained clearly and transparently, no pressure, no upselling, just honest recommendations and extremely skilled work. The owner truly goes above and beyond, and you can feel how much pride she takes in her practice and her patients' experience. If you're someone who normally dreads dental visits, this place will completely change your expectations. I actually look forward to coming back, which is something I never thought I'd say about the dentist. Highly, highly recommend.

Beware of incompetent, unprofessional staff and billing errors…read more I went to this office for a cleaning in October 2025 and scheduled a crown for November. Per their policy, I paid a $500 deposit upfront and the remaining balance on the day of the procedure. A few days before Christmas, they began repeatedly calling, emailing, and texting me about a supposed $584 "past due" balance, asking if I had other insurance. Before I even had a chance to respond, they sent a bill. I was then told by their office to call MetLife and ask them to reprocess the claim--something that should never be the patient's responsibility. I did anyway. MetLife confirmed the issue: the dental office had checked the wrong box on the claim, making it appear I had other coverage, which triggered a reversal. I had to explain their own error back to them after being harassed about a balance that was never mine. At no point did the practice acknowledge the mistake or apologize. Instead, the practice manager said she was "frustrated" that I had contacted MetLife--despite their staff directing me to do exactly that--and even claimed MetLife was being dishonest. The incorrect balance still sits on my account with a prompt to pay. They claim they are not actively collecting, but the system will gladly take my money if I choose to pay it. That is unacceptable. Even worse, if this is not resolved, MetLife may deduct this amount from my 2026 benefits--meaning I could lose coverage for care I actually need. I am now overdue for a cleaning and additional dental work, and I no longer feel comfortable returning. The office is aware of this, yet their response has been dismissive at best and hostile at worst. For a practice that advertises itself as the "number one" dentist in Chapel Hill, this experience has been the opposite. Competence, accountability, and basic professionalism matter far more than marketing claims.

I brought my daughter here for a wisdom‑tooth consultation after being told the fee would be $126…read more What actually happened was unbelievable. We were charged $293 for a consultation that lasted under five minutes. The doctor didn't even examine her mouth--no physical check, nothing. They took one panoramic X‑ray (not a CT scan) and billed $167 just for that. I asked the front desk to apply our Aetna dental discount plan, and the staff had no idea what I was talking about. They simply repeated that the full amount was required. I called multiple oral surgeons in Cary/Raleigh afterward, and every single one quoted around $130 for the entire consultation, including X‑rays. I think this place is Overpriced, and charge way too much and no transparency in pricing. I think their charging/billing practices should be reviewed. This office's pricing is far outside the local norm, and the lack of transparency is unacceptable. I would strongly recommend asking for a full cost breakdown before agreeing to anything here.

Prospective patients beware they do not reveal all expenses up front so you may be in for a…read moresurprise at your follow up visit.

Terrified of the dentist. Been working with Ryan and she has kept me calm and talks to me like I'm…read morejust another person not a customer. Dr.Alex is great and treats people great. 5 stars fully recommend.

Dr.Hunt and his entire staff are amazing . I highly recommend this clinic . Great care . I feel…read morethey care about me and if I have any issues they get me in right away .

Dr Godsey has placed five implants in my upper and lower jaws. I am not the usual patient because…read moreI was a patient account representative for a hospital based dental clinic and my wife was a NC Board case for the periodontist who trained Dr Godsey at the University of North Carolina Adams School of Dentistry. However, I can say Dr. Godsey and his staff are caring and competent and you will receive finest care available. Be prepared to pay for services when provided. Insurance will be filed, but as someone who billed for a dental practice I can definitely understand Dr. Godsey's office policy

Referred by our orthodontist for my child's tooth extraction. Basically, the purpose of the initial…read more20-minute visit was to write up an estimate for the procedure. They charged (an eye-popping) $162 just for the estimate. Given their quote for the procedure was 55% more than our second opinion, we passed.

I was referred to Dr. Jelic's office by my primary dentist for evaluation. From the initial contact…read moreto schedule my appointment (which by the way, their office initiated), to the actual evaluation, the staff was not only professional, but friendly and comforting. During the actual evaluation, Dr. Jelic sensed my anxiety and did everything in his power to ease my mind. I was scheduled to have my wisdom teeth removed. The staff made the actual procedure much more bearable! I would recommend Dr. Jelic and his team to anyone looking for an oral surgeon. They are AMAZING!!!

I want to start by saying I have no doubt that Dr. Jelic is a great surgeon. However, please do not…read morestart a consultation or treatment here with him if you're needing orthognathic/jaw surgery. My grammar isn't the best and I know I'm wordy, but here is my story. I went to Dr. Jelic because he definitely has experience and expertise with surgical procedures. What I didn't know was that he has a strong stance against vaccines. There's a lot to unpack there but that's not the crux of what happened or why I'm upset. Due to his vaccination status, he isn't authorized to work in a hospital and cannot perform double jaw surgery. However- he does not tell you this until as late into the process as possible. This is after you have already invested thousands on the surgical pre-planning. For me, it was also after I had already been in braces for months. His lobby (which, honestly, is very nice and cozy) has jaw surgery pamphlets and his website as of today still features it as an option. They're able to collect quite a bit of money upfront with no intention of actually performing the surgery, then leave you hanging. I do not believe it is an honest way to conduct a business. At the time, I was told instead we can do one jaw at a time (several weeks in between) in his office. We decided to go forwards with this and scheduled to meet in 3 months. On the morning of my scheduled follow up, I got a call saying they would need to do both jaws at the same time and they can't treat me. I asked if there was anyone they could refer me to but they offered no help or sympathy. They did not respond to any emails or calls from me afterwards. I wanted to thank Siri because her review gave me the courage to say something when the rest of their reviews are so positive. I finally finished my braces journey and found out from my orthodontist that I'm not the first person this happened to. He was not aware of Dr. Jelic's inability to operate in a hospital until recently, with the other patient. This is someone he works with and he intentionally kept this information from. The first patient had gone through the entire process required to prepare for jaw surgery, only to be dropped last minute as well. I lost time, money, and peace of mind for months, not being able to get clear answers from his office. I ended up needing to change and redo my entire braces plan.I feel like the situation was extremely unethical and I wanted to put it out there, and hopefully help even at least one person out there who is looking into their options. This review shouldn't impact you much if you're looking to get a more routine procedure, like an extraction. Jaw surgery and the preparation required is a hard enough process on its own, place your trust and resources with an honest doctor.