The dentist is very good, and the office is state of the art. I also want to say that the hygenist…read moreare also professional and pleasant. The billing department is a nightmare. I spent more time trying to straighten out over charges with a new financial manager who apologised and offered a free cleaning due to their mismanagement. Then a new financial manager would be hired, and the charges would recur. Also, got 3 texts (confirmed) for an appointment and then discovered my appointment was canceled. The desk stated, "I don't know why it was canceled", after I showed them the text from the prior day with a confirmation that I would be attending. I am now with a new practice that is so much less stressful to work with. I wish Carolina's Dentist the best but don't have the stamina to keep working with their financial managers.

I have never in my life been spoken to as rudely and disrespectfully by a medical professional as I…read morewas by Josh Zuckerman. I asked what guidelines this practice using for diagnosing gum disease and determining when periodontal treatment is necessary and he accused me of demanding that the front-desk staff provide me personal dental advice. I did not express a dental concern nor ask for advice. I asked for general guidelines and clinic policy. That did not warrant the level of hostility and disrespect he displayed. I would never trust a medical professional with such inexplicable contempt for people asking questions. I have contacted the regional manager about his behavior.

Officially done with my Invisalign treatment. The process was flawless. Felt super supported…read morethroughout. Doing a little whitening for the next couple of weeks! This office in Cary is always spotless!

A Money-First Practice CarolinasDentist prioritizes profits…read moreover patient care. I was searching for a same-day crown and confirmed they were in-network with my insurance before visiting. Despite having valid insurance, a referral, and updated X-rays, they insisted on either a limited or comprehensive exam--both billable--before providing any treatment or even an estimate. I reluctantly agreed to the $72 limited exam. The dentist spent less than a minute looking in my mouth, counting crowns and cavities, and giving a cursory glance at my temporary crown. Only after this minimal effort did the office staff provide an estimate--an exorbitant amount, even in-network, and far higher than other practices in the area. When I declined treatment and prepared to leave, they insisted on filing a claim for a "comprehensive" exam with my insurance, even though they had not performed the full range of services typically included, such as X-rays. Is that not fraudulent? Reflecting on my experience, I remembered overhearing a patient in the waiting room calling her bank to transfer $800 just to pay her bill. That should have been my warning. Avoid this practice unless you're prepared to prioritize their profit margins over your own health care needs.

I had an appointment at Carolina dentist in Fuquay NC a few months back,my insurance was verified…read moreby staff and I was good to go,after my appointment everything was good verified by staff and practice manager no money is due,a month later I received a bill over $600 from Carolina dentist and a letter from my insurance saying that Carolina dentist was not in network with my insurance,how did this happen an oversight saying I was in network and wasn't.This was not good.

I hang out in FV a lot because my town is kinda dead. It's been five years since my last cleaning,…read moreand so it made sense to find a spot in Fuquay. Went inside to find an offer of $100 for a cleaning and X-rays. Sold. Two weeks later, I was in to get my teeth worked on. It must be a popular place because my appointment date was far off. Though the lousy reviews wouldn't reflect their being "popular" at all. Infamous, maybe. Which is weird because my experience was a fine one. All the ladies there were sweet-natured and accommodating. Sarah worked on my teeth using technology I'd never seen before in previous years of dental visits elsewhere. I saw my entire tooth layout in 3D on a view screen. It was super cool. After inspecting my teeth, I fully expected someone to try to upsell me on some deeper cleaning treatment or related work. But I can be obsessive about my maintenance regiments, and obviously they couldn't find a reason to push me for extra money. I've been to places that tried everything they could to dig deeper into my pockets. This place didn't. I was happy with the results, I loved their tech and watched more "Gilmore Girls" than I'd have liked, but no need to trash them for that. It was clean as a whistle, and everybody was kind. And my teeth feel great. Good place. No complaints. All the best.

This dentist and orthodontist have been one of the best things we've found since moving to NC…read more Between Invisalign for one, braces for another and a provider able to serve our profoundly autistic daughter they do it all. All of the providers are kind, understanding and welcoming. I'd highly recommend considering this facility to serve your children.

I brought my young son here for a cleaning recently and I was really impressed! They saw him right…read moreaway and did an excellent job at cleaning his teeth, and the dentist had a great rapport with him. He also got a token in his goodie bag that he used to select a toy on the way out :) It was easy to park right next to the building too. I will say that we were a little confused initially by where the entrance to the practice was - it's the door on the side, not the door in the center! Anyway, we'll definitely be back.

When we moved to Mebane we had to choose another provider. Dr. Saib has a great bedside manner and…read moreawesome staff. He executed some restoration work for my husband and did an excellent job. There was a problem related to the bridge failing and Dr. Saib fixed it immediately. He was very reasonable priced, roughly 20% less than a dentist in Cary, and half the cost of a dentist practice that specializes in implants.

Since nobody really uses Yelp to check dentists, I'll keep this short…read more I hate going to the dentist, but I don't mind going to Dr. Saib. He really makes you feel like family and his staff is super friendly and social. You never feel like you're just another patient. I'm about as picky as it gets with dentists, this guy is genuinely fantastic.

I'm not one to write reviews, but I have to share how pleased with this dentist I am. I have been…read moreto 4 different dentists in the past 4 years and can say, without a doubt, this is by far the best experience. 1) Dr hamilton and Dr harris are such great people and I feel like they truly want what's best for me (tooth-wise and $$-wise). It's simple, but I just really trust them. They spend quality time answering my questions and are very professional, while also doing a really good job on my teeth (I had a procedure recently and it went shockingly well). The hygienists are also very experienced and warm 2) They're not telling me to get procedures i don't need -- I actually came to this dentist a year ago looking for a second opinion after a former dentist told me I needed ten (10!!) cavities filled + a chipped molar fixed. Chapel Hill dental group totally refuted that and also let me decide when I wanted to get that molar fixed ("no rush!"). I appreciated the shared decision-making and also that they weren't making things feel urgent that aren't 3) I keep being impressed by their use of new technologies (which actually make it all smoother / easier), but the office still feels quite home-y and pleasant in there Anyhow, I recommended this place to my own family

While the cleaning was great, Creedle gets way too excited about dental work that may one day need…read moreto be done. Every time I go in, I have to listen to his lecture about how all of my dental work is doomed to eventually fail and will need to be redone by him. He's smiling as he says this with no regard for me as the client in his chair (that would have to go through the procedures and put out the money). He speaks of my mouth as if it's a road top - saying he loves to drill on things, he loves to patch. It's all about business.

It's time to turn over a new leaf at 610 Jones Ferry Road. By that I mean clearing out all the…read moreplants - and pots - on all the levels. Maybe some plants could go home with a patient or staffer... maybe others should go to compost. Once all the plants are gone it will be time to choose a new, clean, welcoming plantscape. Maybe this is something a staff person wants to do; maybe it's a job for a professional. It's time to celebrate the new path and open up the spaces. Imagine a new office with all Carolina plants, for example. Imagine what it would be like if each thing harmonized with the things around it. P.S. Consider, also a few more mobiles from MOMA.

Dr. Randall is great and his dental staff is proficient and friendly. His front office staff is…read morehelpful when they are there, but frequently are not and you end up waiting at the desk for someone to pop up from the back to see you. I've had 2 crowns and many cleanings. All in all a good experience. They do not take BCBS.

I've always been scared of the dentist - like, legit panic attacks. Milltown makes that fear…read moredisappear. Drs. Megumi and Ben collaborate on patient's care to ensure you're well-taken care of and held to the upmost standard of care on every visit, even routine cleanings. I've had bad issues with my teeth my whole life, losing fillings on weekends and during the COVID-19 pandemic - no matter what, they've been there for me, on the weekends, early mornings, you name it. I never thought I'd say this, but the possibility of losing access to these guys and their practice are literally one of the reasons I second-guess moving to a new area. You can tell Megumi and Ben train their staff well, and treat them right - all of the staff at Milltown are top-notch, and care deeply about their patients. Seriously, A+, 12/10 service. If you're afraid of the dentist (like I was!) and have a lot of issues to resolve, or if you are just going in for a routine cleaning, check out Milltown - they will not let you down.

Simply the best and most caring dental professionals I've ever encountered. I'm so grateful to…read moreentrust my family's dental care with Dr Ben and Dr Megumi!