A steakhouse, even a chain, should be able to cook a steak to the proper doneness. My medium filet came out on the rare side. I sent it back and it came out again still medium rare with a cold, blood red center. I sent it back a third time and got it back well done. The staff, actually a different waitress and the manager, were very kind and understanding. My waiter had disappeared but that's okay because I had grown tired of explaining which wine I had ordered and after the 1st recook, noticed him in a different room while I had waited 8 minutes on that recook that should have taken 4. I will say that the 2nd waitress was kind enough to bring my potato back to me on the 2nd and a fresh baked potato on the 3rd. My experience with running a steakhouse myself is that a medium filet should be a thicker cut. This was quite thin and should have cooked through faster. After the 3rd recook and the well done steak came out, I took a bite and found it dry and chewy. I couldn't eat it and asked for a check. The very nice manager came out and asked if she could adjust the ticket for me and did so. $12 off a $37 steak that I ate 4 bites of. Oh well. The salad was good. read more

Truly enjoyed my dinner of steak and shrimp. Perfectly cooked to what I requested and juicy tender steak. Shrimp was large and great cocktail sauce with it. Our server was on top of ever request and kept our drinks flowing and never let us down when we needed anything. So many times we go out to eat and service or food disappointed us. So it's very nice when all clicks and have a great meal and outing for dinner. read more

I get it that it's the holiday season and it's a Saturday night, but I identified myself when I made the reservation as Landry's member and I specifically said no table by the bathroom or the kitchen and somewhere quiet and they seated us in the bar by the kitchen. Then when we went back up to be seated they stuck us by a party of 15 or 20 people. Several smaller tables and booths open throughout the restaurant but they want to seat us in the bar or next to a large party; after requesting a quiet place. The hostesses just had a bad attitude. When I am going to spend 100.00 on eating out and being a Landry member for years, I am going to request what a want and if your attitude or capabilities can't meet my needs or expectations I'll share my money with another establishment. We have choices where we spend our money and being a Landry's member for 15 years I'm really disappointed and we will choose other places. read more

The steaks and brussels sprouts are delicious and they serve michelobe ultra 0.0, which I can't find in other restaurants.

My son took me there for mother's day today, horrible. We were seated, no napkins, no silverware, cold disgusting food. Butter wouldn't even melt in the mash potatoes. Service was horrible. I'll never go there again. Texas road house is far better . It was a chaotic experience to say the least. read more

Ever waited so long on your food you no longer want it? That sums up my experience at this place, and what infuriates me is another couple comes in, orders and waited probably a 1/3rd of the time my wife and I had to wait for our food. Ridiculous read more

Food, and service were great! DJ was our server and he went above and beyond. We weren't in the bar area but the manager on duty, Jamie, allowed us to enjoy the happy hour specials! Marena stopped by to say hello and bring our bar drinks. We had a loyalty reward which made the evening more enjoyable!! read more

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Service was absolutely amazing. Pat took very good care of us. Food was hot and the steak was cooked perfectly. read more

What an incredible restaurant.... Amazing service the perfect date night for me and my husband. We both enjoyed an incredible New York Strip his rare and mines medium with Cajun toppings and they came out perfect. We both enjoyed a loaded potato with a side salad! My choice of drinks was a Josh cellars California wine because I'm from California of course and my husband had house margarita with sugar on the rim. Our appetizer was the fried mushrooms. We also signed up for the membership because we will definitely be returning soon with empty tummies and ready to fill them! read more

Saltgrass Steak House - Josh Cellar California - Steakhouses Near Me - Longview, Texas

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Horrible $33.00 for an appetizer sized rubber steak and what Stale carrot cake NEVER EVER going to another Saltgrass again. read more

We were a party of 14 from 3 different states gathered to celebrate a 90th birthday and we needed a private party room. Our experience at Saltgrass was first rate in every way! Our room was set up when we arrived early to put out some decorations, the music was turned off in our dining room to allow for easier conversation, and the tables, chairs and restrooms were clean. Our server was Jasmine, who did a fantastic job being helpful, friendly and patient with 14 guests. Our food was fresh, delicious and visually pleasing, and our party was really enjoyable. A huge thank you to Jasmine ( and the cooks and other staff) for the outstanding hospitality and service! Her manager in Longview should certainly commend her for a job very well done. We will be returning to Saltgrass in the future for certain! We had a fabulous time together- thank you Saltgrass! read more

Ribs was fall off the bone good, but the FLASH FRIED GREENBEANS stole the show. Try them, you will be happy you read this. My wife enjoyed Sirloin Steak and grilled shrimp. First time visiting and was definitely worth the visit. Our waiter was very attentive and quick to respond. A very Country Chic vibe, but a great place for a fun or romantic meal. read more

Our server Tina was top notch on the cold Saturday afternoon! Our food was wonderfu!

Tina was awesome and she was so nice! We really enjoyed the food! We will definitely be back to Salt Grass!

First time at Salt Grass, celebrating our Golden Anniversary, 50 years with my beautiful wife. Gracie was our server, and she was delightful. We greatly enjoyed out dinners and especially liked the fried mushrooms as an hors d'oeuvre. We will definitely be back--long before the next 50th read more

The food was amazing. The cheese dip with brisket is worth taking time out of your day just to go and enjoy it. My six-ounce fillet was perfect! I can't say that I've had a better one. read more

I called two days ahead to order my mom's favorite carrot cake from Salt Grass longview. I was told it would be ready Friday for pick up by 530pm. Called again at 430pm to let me know I was on my way to pick up the cake. It was a hour drive. The first person hung up on me and then the second person said no problem they had plenty and it would be ready. Arrived actually at 715pm and guess what? No one had no idea ‍ of the order. They had me wait over 20 minutes so they can frost one that had been freshly made. I was told it was frosted extra for inconvenience. Frosting by the way is DELICIOUS and extra would be a major plus for my mom. Well just opened it and looks like what I would have expected from myself baking a cake box mix. It is poorly frosted and very little frosting covering the cake. This is not how they look. Also all the crumbs are all over the frosting. Its leaning to one side. Not worth what I paid for it to look like this. Now I am debating to go run to another bakery before she arrives and get her a regular cake. read more

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Asked for med got well on my ribeye. Baked potatoes soup was average at beast. Overall chopped steak with mushrooms was good. read more

We had a fantastic experience! Every staff personnel we dealt with, went above and beyond. We especially enjoyed our server Jasmin. Our food was fabulous. Our only problem is we hadn't come to this restaurant before! Wish we would have tried it sooner.​ read more

We have eaten here several times and enjoyed it every time. The latest being today for lunch. We had fried mushrooms for appetizers and was very pleased. We are elderly and we share a meal because we can't eat large portions. This is the only restaurant that brings the meal divided and on two separate plates. We think this is very thoughtful. We had the ribeye steak. It was cooked perfectly and it was delicious. The service was pretty good, effective but could have been a little more personable. The surrounding area nice and was not freezing cold. We will be back!! read more

Ok I am back to look for consistency I'm here earlier in the day time and let me tell you it's still very clean the staff are very welcoming sooo friendly today I had Kaitlynn and she was beyond amazing what a great experience I got the deep fried mushrooms and they are diabolical wow I wasn't to hungry but was craving a good drink I had the pineapple margaritas 2 of them everything was really great the manager even stopped by to say hello Serena thank you for that southern hospitality good conversation I'm looking forward to coming back to the Saltgrass Steak House I have been ringing the alarm about this place to my family back in California I'm very excited to bring my family to this restaurant when they come up to visit read more

If I could give it a negative 5 I would! We came on Thanksgiving Day with a reservation at 1:00 for a turkey dinner. We were seated 40 minutes later. Everyone in the party ordered the turkey dinner and 30 minutes later we were told the turkey dinners were sold out. We ordered off of the menu and 45 minutes later got subpar food that was gloppy and cold. In speaking to the General Manager, Reggie Theus about our experience he had absolutely no interest in what had happened. Going to corporate with this. Very poor management and food. read more

Holly our server was excellent in taking care of us and all our needs and the manager on duty Jamie also very tentative and brought us our food. Highly recommend this place for their hospitality and customer service. Will definitely be coming back. read more

Food is amazing!!!! Amazing service!! Food came out pretty fast. I definitely recommend going to this place

We took my in-laws for thier 60th Anniversary. This was thier first trip to saltgrass. Our service was top tier, and I having a restaurant background,am picky! They wait staff was on top of the game all evening! The food was delicious and fixed just to order. My steak was juicy and tender. Everyone of us truly enjoyed the meal. Then the manger brought put a special treat for my in-laws to mark thier Anniversary. It was the icing on the cake, it made all of us so happy! The only draw back was the music was so loud we couldn't enjoy conversation, but it was busy and the crowd noise probably would have kept us from hearing each other as well. We love visiting Saltgrass and we will be back. read more

Great service. Delicious sandwich. Perfect Free Friday --no work -- lunch. No wait to be seated. Not a fan of baked potato soup, though... blended and weird texture with tiny chunks. read more

So normally my husband and I enjoy this steakhouse. But he went last night with a former student of his and they had a terrible experience. First there were empty tables and whole sections closed off but they had to wait over 20 minutes to be seated. My husband usually gets sweet potato and salad with his steak. They were out of iceberg lettuce. So all they had was Caesar. He doesn't like Caesar. So he said just give him broccoli. The waiter said that since he will be getting two sides he would have to charge him for the potato. That's dumb right there since they are out of salad they should just sub another side. But he didn't want to be difficult so he said what can I get since there's no salad. The waiter said soup. So he said potato soup. He asked if it had bacon and the waiter said yes. He doesn't eat pork. So he said to hold the bacon. They bring him his food and it was only steak and broccoli. He asked for his soup and the waiter said that he had told him he didn't want the soup. Again that waiter was just not with it. The young man did get soup and didn't eat it because it was cold and sweet. Potato soup. Yuck. So it comes time for the bill and the waiter said he would give the young man a military discount as he was in uniform. Ok so he took like 15% off of his meal. But after the waiter ran my husband's card he noticed the credit card receipt was still the original amount. He had removed the military discount. And didn't give him back his itemized receipt. So it was $70 for two people to eat steak and broccoli or whatever vegetable the young man got. My husband was very embarrassed and wished he had taken the man elsewhere. Poor management and waitstaff that aren't qualified and maybe should be a busboy instead. read more

I had the crab meat stacked for an appetizer it was delicious. Consisted of green onions avocado crab meat and pico de gallo. I would recommend the green beans and the brussel sprouts for side items. The wait staff was excellent, they really tried to make it a good experience and they did. I also got the carrot cake for dessert it is always spot on. read more

Saltgrass Steak House - Crab meat stack - Steakhouses Near Me - Longview, Texas

4 years ago we tried Saltgrass to celebrate my birthday. We had terrible service from a rude waiter and mediocre food. We never went back. Yesterday was our 42nd anniversary and we decided to see if Saltgrass had improved any. NO! Our waitress was nice enough but forgetful. We place our order and ...............waited. Finally our entree's came delivered by someone else. This person asked us if we needed anything else and we said our appetizer. salads and drinks. She said she'd look into it for us and send the manager over. everything else we ordered came all at once. The appetizer was sloshed out of the bowl. The salads we warm and had the wrong dressings and the baked potatoes were cold in the middle. Never saw the manager but, the bill arrived right after. Maybe we'll try again in 10 years this time. read more

great food and the best server! seated us right away drinks were good Clean restaurant Clean bathrooms read more

Fred and Gracie were great with our family. We love to celebrate birthdays here. We get the private room and great service. Thank you!

We've been to this location a few times. The service is very slow and calling in your order doesn't help since you still end up with a long wait once you arrive. The food is good but some items still need work in preparation. Any restaurant should know that when you have a salad to go (romaine lettuce and soggy crotons) they should have the little bag of crotons so that they don't go soggy and a Caesar salad should have more than lettuce in it. So my very best score for them would be a C+. I still prefer the food that I cook to any I've tasted in these restaurants. The flavor was good. If only they would brine that chicken breast, that would make it juicier and tender. Not sure I'd visit this location again. read more

Saltgrass Steak House - Chicken Laredo with Caesar salad. - Steakhouses Near Me - Longview, Texas

This is the best steakhouse in Longview. The food is amazing and prepared perfectly. The restaurant is clean and the staff is nice. I wish I could afford to eat her more. I've only been here 2 times. read more

If I could I would take back the one star. The service was slow, the food was cold. We waited over an hour for our food when the tables around us were being served. The condiments tasted soured and old. This used to be one of my favorite places but I won't be back. Extremely disappointed! read more

Good service and good iced tea. The rest was nasty and blah! I wouldn't recommend the Amarillo location to a dog because even my dog wouldn't like their food! The baked potato didn't have enough butter on it and the sour cream didn't take or look like sour cream. it looked like milk. The salad was old like it was premade and refrigerated. The shrimp was low grade and whatever they fried it in was nasty. The grilled shrimp was over seasoned and nasty. Even their fried onion appetizer wasn't worth eating. Save your money and go to Texas Roadhouse read more

the experience was superb!! we had a wonderful lunch and the service AND food were amazing!!

To preface, my family and I have eaten at Saltgrass for many years, so I know how things typically take place. This location was less than desirable. Experience was very subpar. Greeted by the hostess, brought to a very dark corner of the restaurant to be seated. He took our drink and appetizer order (very out of the ordinary), then messed up the drinks, gave my toddler a large glass to drink from. We received our queso appetizer which was less than half full and VERY salty (not worth the $20). The waitress finally came out and took our order and then "forgot" our salad and soup which came out at the same exact time our dinner did. Mac and cheese was very over smoked, steaks were very thin and had a very weird scent to them. We ate and ordered a slice of cake to go. We ate the carrot cake at home and it was so dry, nuts tasted old, and tasted like it had been sitting with the steaks all day (tasted like meat). Needless to say we all had food poisoning the next day. Looking at reviews on other sites this seems to be the "thing" with this location. We will not be going back. read more

The food is amazing and service was excellent. I ordered a steak and it was cooked exactly like I'd asked. We'll be back!

We had a great lunch!! Everything was delicious Service was Awesome and the Beer was cold. The restaurant was very nice. We all noticed the lighting. Felicia thanks for the recommendations. You Rock Girl!! read more

Saltgrass Steak House - Mushrooms salmon shrimp bread - Steakhouses Near Me - Longview, Texas

Staff was very attentive, and friendly. We received our orders fairly quickly and exactly as we ordered. Definitely recommend