Professional service, reasonable prices, positive atmosphere, and very easy to make an appointment. I get my hair cut and colored by Amanda and it turns out great every time - I leave with my hair looking and feeling exponentially nicer and healthier than when I walked in. read more

This was my first appointment here, Carrie Ann was fantastic! I did a bright teal vivid and she created the most gorgeous color. 10/10 will absolutely book again read more

After booking a same-day appointment at another salon, we were disappointed when they called--just as we were sitting in the parking lot--to say their online system was wrong and they had no openings. Scrambling for another option to treat my visiting mom, I found Salon Surreal. They got us in right away--just 20 minutes after the original appointment--and welcomed us with water and beverages while we waited. Our stylist Rachel really listened to what my mom wanted, offered great options, and was incredibly friendly and patient throughout. My mom left looking and feeling amazing! I'll definitely be booking an appointment for myself soon! read more

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It was the very best haircut I ever had. Waited 70+ years for this. Was open to anything. I let her do her magic. . . Just turned over myself to Carrie Ann. Her talents were simply amazing. Was EXTREMELY happy. Would highly recommend Carrie Ann. You won't be disappointed. read more

Definitely a place to get your hair curled possibly not cut. Shyanne sucked she was nice and all but I asked for a shag haircut not a bowl cut and had to go somewhere else to fix her mess up. Will never come back. read more

Salon Surreal - Hair Salons Near Me - Phoenix, Arizona

AVOID AVOID AVOID.... WORST haircut I have EVER gotten, I would have been better go to Supercuts or Ulta. Saw Kyna, who is "supposed" to be a level 4- psh YEA RIGHT!!! She should be a hairdresser in training at best!! My hair has never been so un-even and choppy. I literally just wanted a straight across cut in the back and layers in the front with side bangs. She doesn't know how to do layers in the front, side bangs OR cut the back evenly. She "texturized the bottom" too which made it horrible and frizzy/split end look- i did NOT ask for this or want it. So unhappy!!!! I didn't call the salon because I didn't want it to get cut even shorter. I went to another salon to get a consult on my color and the girl told me I needed a haircut- 2 days after this HORRIBLE haircut!!! $70 for a hack job- TERRIBLE!!!! I do not recommend Kyna or the salon in general they clearly do not hold their stylist to any kind of accountability or skill level! AVOID! Just waiting for it to grow back out so I can get a good cut! Worst salon EVER! read more

Salon Surreal - That is NOT how you do layers in the front, what the f is that?! Seriously? Kyna is the worst hairdresser I've ever been to. - Hair Salons Near Me - Phoenix, Arizona

Would NOT recommend especially if you're blonde. I left with sopping wet hair because apparently you have to pay another $52 to have it blown out. Once it dried my roots were a yellow/orange. Sadly I did this on a weekend so I had to wait until Monday when they reopened to call and see if they could fix it. The receptionist didn't seem too concerned and said I could only see the hair stylist that messed it up to begin with if I didn't want to pay again. So I said ok and can come in at any time today. Well the hair stylist was off Monday of course so she said I could wait until Tuesday afternoon. Needless to say I will not be returning. How can a stylist be ok with letting a client walk out with hair like that?! read more

Nicole did a great job with my hair and has a wonderful,sweet personality. She also gave my long hair some long layers too which look fabulous. I wanted a rich brown instead of my outgrown,faded,yellowish highlights & that's exactly what she gave me. Her price was excellent too. The rich brown she chose matched exactly what I had in mind. I hadn't cut or dyed my hair in over 8 months, & she transformed it into something I can show off and wear long now without the old,brassy highlights. Thank you! read more

Salon Surreal - Before - Hair Salons Near Me - Phoenix, Arizona

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I found this salaon based upon the Kerestase website. The owner assured me they were top notch. I had 3 visits, NONE gave me what I wanted or asked to be corrected. Owner hyped up Shyanne as being the greatest she had....she is FAR from it, and when I pointed out she gave me ORA GE SPOTS instead of blonde highlights, she didn't fix it but made it worse, and when I called demanding she fix it, I was met with rudness and told by Shyanne, this is all I have time for, and sent me out the door! NEVER, NEVER EVER sit in Shyanne's chair or trust a word out of the owners mouth! Oh, and their prices are highway robbery for what you get in return! read more

First time at Salon Surreal, and am so happy to have spent time in Amanda's chair. I have super fine post-post-partum (ie it fell out and never grew back) pepper-turning-salt hair, so look, I'm probably never going to be a hair model, but Amanda gave me a thoughtful consultation, a cut that made me feel stylish and cute, and the education on how to style it straight and wavy. She was also kind, funny, and considerate of my input. Will definitely be back. read more

Amanda has been my hair stylist for quite some time now and my hair has been amazing!! I have very fine/thin hair and I have such a hard time knowing how to style it. She has helped me with style, density and given me so many tools and tips to make it healthy and thicker looking read more

Today I went to salon surreal and met my stylist Katie. I am so beyond glad that I did!! This place and it's staff are friggen ahhhhmazing!! Katie took my very 90's chunky highlights and gave me a beautifully blended highlight and lowlight. I'm in love!! With my hair and I'm super Mclovin Katie too! This girl knows her stuff! She is an awesome conversationalist and worked her butt off making my hair look fabulous while keeping me laughing the whole time. Not only do I recommend this salon but I highly recommend Katie if you're a person who wants to love how you look when you leave! She's a genius!! Thanks girl!! I will be back!! read more

Salon Surreal - Thanks for making me feel like a gorgeous Hollywood star Katie!! :) - Hair Salons Near Me - Phoenix, Arizona

New location! Very reasonable prices. Highly recommend Angelina. She's friendly and listens to what you want.

Kyna is a miracle worker who fixed a god awful haircut I received. This salon is reasonably priced and professional. 10/10 would recommend. read more

Ellie is THE ABSOLUTE BEST STYLIST in Phoenix. Her work with commitment to detail and client satisfaction supersedes any salon I have visited. My hair is difficult to cut, and she always makes my ideas come to life. From Atlanta, GA to Tulsa, OK, to Fayetteville, AR and even Las Vegas, NV (of which was one of Britney Spears stylist)...none of those individuals hold a candle to Ellie's passion for style, she truly has a God given giftI and magic scissors. I couldn't be happier with Lauren's (Salon Manager) referral for Ellie to cut my hair about 2 years ago. Always a fabulous experience, and thank you for making me feel pretty! And, DeAndra is the girl to call for your brow arching, waxing and facials. I actually walked out with matching eyebrows - it's a miracle! Keely read more

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This salon has a no refund policy, now I understand why, it's quite clear that the owner, Kristen Hansen has very low confidence for her substandard stylists so this is the only way she's going to guarantee that she gets paid! After I showed the stylist, Chloe, 3 pictures of what I wanted, she did her own thing! She blamed it on the toner and asked me to come back after a couple of washes. I went back to give her the opportunity to correct the problem, but instead she ruined it even worse the second time! This time she told me to use purple shampoo to correct the issue! I was limited for time because of my daughter's Wedding, so I had to go elsewhere to find someone more competent. Chloe was 100% aware that I was devastated by the outcome! She tried to fix it the 2nd time while I was at the salon, but told me that purple shampoo would fix it! Ummm no! The chunk of bright blonde and orange were too bright and thick! Where is the integrity? They charged me almost $300.00 to ruin my hair, and they have zero accountability! Kristen Hansen, your employee was given a second chance to correct the mistake, when given the opportunity, she again tried to fix the issue while I was at the salon! So actually, she was given 3 chances to correct it and she ruined it worse! Get the facts straight ! I'm going to the Better Business Bureau ! read more

Five stars is not enough! I have been treated to the best stylist that i've ever seen in he last 3 decades. Ellie has not only the wow factor with the scissors, she is a WONDERFUL person! I am so blessed with the salon. The receptionist Crystal is so knowledgeable and caring that all I can say is WOW!! And this is coming from a 96 year old who has been around and seen it all! read more

I scheduled bayolage w/ Courtney. I brought multiple pics of what I wanted as inspiration. I felt she rushed through the consultation & then jumped right in to trying to sell me products. I asked for my top to be darker with a Carmel bayo melted through the bottom. I explained I did not want my haircut. My exact words" I will cry if you cut my hair" I spent 4 years growing it out, not using heat on it and only doing root touch ups. So my hair was long and healthy. She said ok but she was going to do a tiny trim as the bleach would melt my ends???? ( I should have ran out but she was already applying bleach) She only applied the bleach & said I didn't need the top darker even though I wanted it darker for contrast. See pics below: she gave me stripes that were orangeish on the top...The bottom half is a much lighter blonde. Top and bottom didn't melt/blend or even match each other. Not at all bayolage. Put me in foils under the dryer. And then cut/ or melted (her words) about 2 inches off of my ends... despite me telling her NO HAIRCUT! Talked to salon manager very next morning whom I sent pics to.... She agreed I didn't get my desired result & wanted me to come back so Courtney can fix it as Courtney is best at bayolage & that's their policy. Obviously I don't want Courtney or the 2nd best at bayolage touching my hair so I asked for a refund to get it fixed elsewhere.... She refused. I had to pay to get the color fixed elsewhere but there's nothing I can do about my length. Lesson learned. read more

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Amanda does an amazing job with my hair. I see her for color and cut. I have wavy/ curly hair and she does an amazing job cutting and styling my hair. She even has given me great advice so I can maintain my natural curls at home. I can't recommend her enough. read more

The salon is so cute and Amanda was awesome! She's so friendly and down to earth and gave me exactly what I wanted. I needed to get my roots touched up to match the rest of my hair and then tone it to get it back to platinum along with a much needed haircut. I'm so happy with how it came out and will definitely be going back and asking for her! read more

Salon Surreal - Hair Salons Near Me - Phoenix, Arizona

This salon is super cheap because they stole a $105 deposit from me. I'm actually laughing about it because it's only $105. I know times are rough but come on. It's stealing. I normally get my hair done in Southampton New York and this would never happen there. So weird! What type of professional salon would steal $105 unless they are "desperate". Hopefully my donation helped with something positive like new hair supplies for the salon since their products from other photos look cheap. They were completely open fully all of Saturday which would have been the day of my hair appointment which was a red flag now that I think about it. I booked an appointment in person on Friday afternoon, less than 24 hours before my scheduled appointment for Saturday at 9am. I paid $105 in advance of the hair appointment. They were completely open the next day so they booked me at 9am. 2 hours after I booked the appointment and paid the deposit, I received a phone call and voicemail from a random woman who said she is the owner. She proceeded to tell me I would have to sign an agreement stating I'm an influencer (I'm not an influencer) with random guidelines. I never heard about this agreement upon booking and paying in advance and I didn't have time or energy to read any agreement. I only wanted to just get my hair done and that's all... without having to think about an agreement with a company I have never heard of before. I asked for my money back as I didn't feel comfortable signing any type of agreement with this company. It was soooo weird! Who would book an appointment with someone and then call them later to state that the person has to sign a mandatory agreement that was never shown to them upon booking?Anyway, they never refunded me so I wanted to warn you not to give them any money in advance. Also I was going to have my hair done a very specific shade but thank god I didn't because I read another review which showed an image of a really ugly cheap color. read more

Katie did a PHENOMENAL color correction and saved me from the shame and embarrassment of a horrid highlight & tone job I had done on myself (why I thought I could do it myself, I'll never know). She truly has talent and is an absolute wizard with color - she took time and care to correct the mess I made I'm so happy with the result I could cry tears of joy. I've posted photos of before and after. When I came home my hubby said "you can't even tell what you had done to it before. It's like you went with your natural hair and got professional highlights." She gave me a beautiful trim as well, exactly what I asked for. I've always had good experiences at Salon Surreal so when I got myself in this predicament, I knew who to call. Thank you so much, Katie!! You're seriously my hero right now. read more

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During the Covid era, I really appreciate places that aim to make people feel safe as well as deliver good customer service. Salon surreal does both. I've been a few times and am always satisfied with the results. The salon is tucked back in a plaza but is nice and clean inside. They carry a lot of great products ! read more

I came in for a haircut with Gia and it turned out amazing. The new location is very convenient, clean, and the vibes were great!

I went to Nikki for a Bayalage. The end result was not good at all. She gave me highlights that were thick unblended stripes starting from my root (which by definition bayalage starts lower and is blended). I mentioned my concern at the end and she did not validate my concern and was wanting to charge me even more to fix by root shadowing another time. To charge me to fix what she did incorrectly. I was still charged $238 for a bayalage that wasn't even a bayalage. I called the owner and I was able to see someone else to add toner at my roots so it didn't look like bad highlights. But at the end of the day I still paid for a bayalage and my hair looks almost the same now with the top layer brown. I also got a haircut and asked for layers in the back but it was not well blended and that was also fixed at the second appointment. The owner was cooperative when I called, but I wish they would have given me a refund or at least a discount for paying for an expensive service that was not delivered. I never leave reviews, but I felt it was important to share my experience. I would definitely feel better if they offered to give money back. read more

Salon Surreal - Hair - Hair Salons Near Me - Phoenix, Arizona

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Third time I have been disappointed by this place. No more chances for them. This time I saw CORTNEY on a recommendation by the owner of the Salon. She seemed very rushed and even though I showed her a picture of what I wanted, my hair ended up looking nothing like that. Ladies~Dont feel compelled to tip if you know you are not happy with the outcome. There is no law that states you have to tip these people. Tips should be given only if you are extremely satisfied. read more

Excellent service. Dani explained what she was doing throughout my whole service and the reason for each step.

I have to say, Suzy, the owner is great at reaching out to try to resolve issues. However, as I stated in the original post, Why would someone want to go back to the person that did not do well in the first place. Also, if you are going to reach out, we should have full transparency here. I cannot ignore that the issue of questioning if I could afford her price has not been addressed. She did not do this to the person that referred me. Perception is everything. read more

Best hair coloring I have ever received. Hairdresser Nikki is amazing. Excellent service. Clean. You can get delicious coffee or water while there. read more

This lady named Nikki is great. She took my mangled mess and smoothed out my edges. I received a color and trim and hot tools method total was 140. Happiness for couple weeks. :) Owner Suzy was on location and was very pleasant. Their music sections was perfect and even isolated well from shampoo (smooth music) bowl to salon (upbeat fun) chair music. :) The salon had a pretty chandelier light hanging as you check in. Very well separated space allowed me to enjoy my experience, if you can't tell. Products displayed perfectly, w/ everything in stock available. Easily located in the Walgreens parking lot. Can you tell I'll be back? Thank you thank you ohh last thing. Afterwards try the paparazzi area for a photoshoot so much fun. read more

Salon Surreal - Yessss honey were done! Mission complete. Isn't she darling. - Hair Salons Near Me - Phoenix, Arizona

I came in with BOTCHED hair and not a clear idea of what I wanted, Kyna took me from brunette caveman to bronde bombshell with half the time and half the price of my last full highlight. I can't believe I've finally found a good salon that is cute and has reasonable pricing! Only tip, my GPS took me to a random cul-de-sac next door so go to the obvious shopping center instead read more

This place was great. Definitely will go again. There is a nice atmosphere and great customer service. Gia was awesome.

Ellie is the BEST! Randomly came in here 7 years ago after a fresh breakup..asked for bangs...Ellie knew what was up and I ended up walking out like a bombshell (she talked me out of the breakup bangs thank goodness!) Been going to Ellie ever since. She's amazing. Couldn't rate the other stylists because I've never tried them, but if you are looking for a great cut and experience..ask for Ellie!!! read more

I came in for some highlights and a little bit into my appointment my stylist actually had a family emergency.. so she totally could have rescheduled me (which I totally get) and gone home but she actually STAYED and finished my hair even though she was going through it. overall Gia is a dedicated hairstylist and is hardworking and kind, it was super easy to talk to her so my appointment wasn't awkward. I 10/10 recommend her! and Jayden from the front desk was super good on communication. Gia did such a good job I actually decided to add more highlights :) read more

Kyna is amazing! I've been going to her for years! I always get compliments on my blonde! She won't disappoint read more

Salon Surreal - Hair Salons Near Me - Phoenix, Arizona

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I had an excellent experience with Carmen! Carmen is very friendly and helpful! She was great at listening to my hairstyle request and gave me her professional opinion about the way I wanted my hair to look and how to achieve it! I love the way she styled my hair at the end as well! Everything was just right! I was able to get a haircut that suited my style, personality and needs! 12/10 would recommend. (Will also be posted on Yelp) read more

I has the best experience here! My hair stylist was Raelyn. She was great new exactly how to cut my hair how I wanted it. The salon is so cute and everyone is super friendly. Highly recommend! read more

The energy in this salon is truly amazing!! Everyone was so kind!! Katie was my stylist she did an AMAZING JOB!!! I couldn't be happier with my results!! Thank you Katie read more

Salon Surreal - Before and after - Hair Salons Near Me - Phoenix, Arizona

I am that salon customer that can be a real pain in the butt. I've been blonding my hair to one extent or the other for many many years, and I have been spoiled by some pretty amazing stylists along the way. My hair expectations aren't outrageous but I do want to trust who's taking scissors and foils to my mop top. If I have a bad experience, I stay out of the salon for years, for fear of repeating bad hair again and again. I was in need of some serious chopping of my too long, wavy hair and didn't want to invest in the time to fly to LA this weekend for my stylist there so... I found Nikki at Salon Surreal. Wow, so happy I did. From the point of confirming the appointment, to calling the salons reception desk letting them know I was going to be running a few minutes late and the young man was such a doll, to Nikki sweetly and graciously introducing herself and being a wonderful conversationalist during the styling and the cutting of my hair, to expertly knowing exactly what I wanted and how to achieve that look was so REFRESHING. Nikki is incredibly talented and I was so happy when I left her chair with my new haircut, that I immediately booked my highlights for the following week. I promise to post photos soon because I know she's going to do just as great a job with that task as she did with my chic new cut. I've already told so many people about this great salon and I hope to be a customer for many years! read more

Great find in the 16th Street neighborhood, I will definitely be back. I visited Kyna for the first time after reading she was good with highlights. I hadn't visited a salon since March 2020. I wanted to tone down the brassy color and more of a bayalage look. She lightened & brightened the highlights, which look gorgeous and added some dark to cover existing roots. Really added depth! She really is an expert when it comes to highlights/color. Also, loved the much needed cut as my hair was breaking off and overdue. Thanks again! read more