Friendly staff and excellent services. I've been a customer since 2020 and I'm always satisfied…read morewith my experience. The environment is very soothing; they offer refreshments like tea and sweets, the bathrooms are always pristine, and the massage rooms are set up nicely.

My friend and I were so excited to try this place because of the high reviews and limited places…read moreto select from in the area. We did the sauna and facials. Well needless to say, we will be on the hunt for a better spot- FOR SURE. Here's what our feedback was to the establishment since they asked, and I decided to share here in case it's helpful to anyone thinking about going here: "The overall experience was disappointing and did not meet the standards expected of a professional wellness or spa environment. The walk between buildings felt awkward and disjointed, and the areas where services were provided were visibly unclean. This immediately detracted from the sense of calm and comfort that clients typically seek when booking spa services. The sauna instructions were overly complicated and nonintuitive. Rather than supporting a seamless, stress-free experience, the setup required unnecessary effort and attention at a time when guests should be able to arrive, decompress, and enjoy the service. One of the facials was particularly concerning. The provider fell out of her chair during the session, left the room for approximately 15 minutes within the allotted service time, and complained openly about missing supplies that had not been ordered. Her presentation and behavior appeared impaired or otherwise not fully attentive, which was alarming in a setting where professionalism, focus, and client safety are expected. There were also sanitation concerns. Gloves were not worn during the sessions- in particular extractions & close facial work, which raised hygiene and safety questions. Given the nature of skincare treatments and direct contact with facial areas, adherence to clear sanitation protocols is critical. Both facials were performed below expected standards. Product application felt careless rather than intentional for both clients. Creams were applied in a manner that resulted in product entering the nostril area for both clients. In one instance, the technician had to awkwardly clean the inside of a nostril during the service, which was unexpected and uncomfortable (and something never experienced prior). In the other facial, cream entered the nostril and remained there throughout the session, creating concern about inhalation; the client ultimately had to clean it out herself after the session. This experience was distracting and far from relaxing. Additionally, massage and sculpting techniques reflected a noticeable lack of refinement and training, particularly for clients accustomed to higher-quality services. Overall, the experience lacked attentiveness, professionalism, cleanliness, and the level of care expected in a premium setting."

Lesvia is an intelligent and patient professional who strives to make my experience as a client…read moresimply the best -- and she succeeds. I have been a client for many years and just visited her new salon in Rockville -- it is just beautiful! You will be lucky to have a session with her.

I have been seeing Lesvia for facials for probably 25 years. She is by far the BEST esthetician I…read morehave ever known. She has the highest knowledge of her products and training in the field and customizes each facial to the needs of her client. I have dehydrated skin with Rosacea and when I leave Bellavie my skin is so calm, dewy, and glowing. The facials too are very relaxing. 90 minutes and include the head, neck, and shoulder massage. I recommend Lesvia to anyone who needs skin assistance.

The Spa at the Ritz Carlton is very nice - very Zen and relaxing. They have a large SaltWater pool…read morethat is heated , Amazing large whirlpool next to the pool. Plenty of seating with some double size lounge couches. Typically it is very quiet but they do allow children so if the kids come it can get a little less Zen. The Spa also offers full service massage, pedis , manis and more. The Spa is High end and the service is top notch. Besides the pool and spa services they have separate male/female Locker rooms with Steam Rooms , Sauna and showers. The staff is super friendly and helpful. Often they even serve Champagne complimentary. It's very relaxing and we visit several times a year . Great for a quick getaway - Plus it's in the Ritz so you have the 5 Star service , restaurant , bar, lounge and rooms to go along with it. Next time in DC check this place out and be sure to visit the Spa ! The staff at the Spa makes the experience even better ! - so check them out you will be back !!

My husband purchased a full body massage as a birthday gift for me at this spa. I was so excited (…read morebeing a mum - I don't ever go for massages anymore). He told me that he prefilled all the forms in so that I didn't need too. He specifically wrote that I do not like hard pressure massages and that I would like a light pressure massage. He also put down all my injuries and allergies. I mention this because I had an injury on my foot. The parking area is pretty easy to navigate and they do validate your ticket. Upon arrival I was greeted by the front desk receptionist who was really pleasant and offered me water or Champaign. I don't drink so I opted for water. They should definitely introduce non alcoholic drinks as well. When walking in the change room, I was vey underwhelmed. It was very small and there was signs on the walls asking guests to be quiet as the spa rooms were actually basically in the change rooms. It was bizarre. Also they don't have any hairdryers so I had to leave with wet hair in very cold weather - not ideal. They can't really have you drying your hair when the treatment rooms are so close I guess. They have plastic slippers ( while this makes sense for the steam room and pool etc, it is not comfortable). The treatment room I entered was in the change room( lol). The lady that massaged me kept repeating her name for some reason. Anyway- we started and it was probably one of the worst massages I had in my life. The pressure was extremely hard to the point of painful as she kept pulling my skin and I felt her nails in my skin. I asked her to lighten the pressure and it was at a point where I just wanted it to be over because she just wasn't listening to me and my body was in tense mode the entire time. She tried to massage my foot which i told her not too due to my injury and I'm like " didn't you read my form". What is the point you complete a form if the therapist doesn't read it. After the torture was over I was like - let me try the steam room and pool to assist with my abused body. The pool was nice but the jacuzzi didn't work. The steam room and sauna was nice but tiny. Now let me tell you about the showers. They only have two showers across from each other ( one is for people with disabilities and the other not). When I put the shower on I couldn't understand why the temperature of the water was not getting warm. Then I realized they installed the fixture incorrectly and hot is cold and cold is hot. Come on!!! You make so much money- surely you can fix that. I was like wtf at this point. Ok so then I went to check out the relaxation room. Um... yeah total joke. They have a kettle and a box with tea bags. Have they not heard of an urn that just gives hot water. So they would rather you fill the kettle and warm the water yourself. There was no snacks and right next to the relaxation area is a place people go to get nails done. So I didn't really relax there at all. Please don't waste your time and money at this place. I had to lie to my hubby and say it was great because I didn't want him to feel disappointed as he did get this experience for me as a birthday gift. Improvements ? I think the first thing I would say is get better massage therapists that actually listen to the client. Then move your treatment rooms and get a better relax area. This spa will close at some point because I don't know how sustainable there current " let's just get away with as little as we can " approach can go. From a hotel with such a good reputation- this spa was far from that.

My 90 min deep tissue massage with Elizabeth was fabulous! I used to get massages from her…read moreregularly before she left the spa. Elizabeth is one of the best therapist I have ever had and I am so happy that she is back in McLean.

I was gifted a facial while I was on vacation. I left feeling like i had a vacation within a…read morevacation. It was the most amazing 60 minutes, I have ever had. my face is glowing, I am rejuvenated and can tackle my 6 hour ride home in the rain without a care in the world. The esthetician Angie was phenomenal, her fingers were like feathers. The atmosphere was relaxing, the rooms were clean. The music was soothing. What an absolute fantastic experience! I can't wait to go back!

A spa day to celebrate my birthday at the Salamander Spa in DC and I loved every minute of it!…read more I was greeted by the receptionist and taken to the relaxation room as I waited to be taken to the spa area. I was given a brief tour of the facility and since I arrived 45 min before my service I was able to enjoy the infinity pool, steam room and sauna. The ice cold washcloths by the sauna were heavenly. Taquita did both my signature massage and my pure radiance facial. She was amazing! She took the time to ask me my pressure preferences and well, the rest is history. After my treatments, I enjoyed reading my book in the relaxation room while hydrating with the water that was provided. The snacks were also a nice touch. Will I be back? Yes, I think this might become a birthday tradition.

Visited the Salamander Spa with a good friend on a Tuesday afternoon in December. I'll start by…read moresaying that the booking process was pretty awful. I suspect they are either understaffed or...something...because my friend had to put in several phone calls when the online system was giving us the blues. Once we got over that hurdle, things were pretty smooth sailing. I received several confirmations in advance and when I arrived the day of there were no issues or complications. For a long while, we had the lounge relaxation area to ourselves. The snacks were water, tea, pretzel bites, wasabi peas, and some kind of unsalted nut mix. Not the best spread but I did have my share of pretzel bites. Our massage therapists arrived promptly and on the other side of our services (90 minute massage for her and 60 minute body exfoliation followed by a 60 minute massage for me) we were both incredibly relaxed. We didn't use the steam room, pool, or sauna but I'll be sure to check those out next time. The services are pricey but the facilities are nice and I wouldn't hesitate to return. Special shoutout to my massage therapist. Duane was my tech and...he did that! Very professional from beginning to end, and very good at what he does. When I was checking out, somehow I was nearly charged for both my services and my friends. I was in such a relaxed state that I didn't catch it but the staff fortunately did. All things considered, a lovely experience.

Moving my review over to the new location. I've been a customer for many years at the Mosaic…read morelocation and now at the Tyson's location. Jennie in nails and Mayulee in the spa are top notch, former Red Door specialists. They take their time and are excellent at what they do.

worst hair color I've ever received. I set up an appointment for blonde balayage. hair stylist…read morerefused to do balayage and told me my hair looks terrible. now I have poop color roots. it looks worse than before.

Absolutely awful experience at Ninotch Spa. Today was our 1-year anniversary, and I booked a duo…read morefloat for my partner and me. We showed up early as instructed, only to find the door locked. Lights off. No staff. Nothing. Their sign said Sunday "By Appointment Only," yet apparently even when you have an appointment, no one shows up. I called their Bethesda location, and the first receptionist claimed we weren't in the system--even though I booked on Wednesday at 2:22 PM (I checked my call log and took a screenshot). Someone took all of my details including my credit card, but somehow my appointment "didn't exist." Then the owner got on the phone and said she actually could see me in their system but didn't know what happened. She blamed a software switch on Tuesday... but I booked on Wednesday. So that excuse made no sense. Her only solution was to ask if we could come tomorrow. No, we actually can't--because unlike her business, we plan ahead. I took the weekend off from my real estate schedule to celebrate. We booked a hotel in Tysons, hired a dog sitter, and made a whole day of this. And it was completely wasted. What really stunned me was the total lack of care. No apology that felt meaningful. No attempt to make it right. No offer of a complimentary service. Nothing. I'm a business owner myself, and I would never handle a mistake like this this way. Our anniversary plans were basically ruined because this spa didn't bother to honor our confirmed appointment--or provide any real remedy afterward. Don't waste your time or money here. If they can't handle a simple booking, I wouldn't trust them with anything else either.

Tatiana is a miracle worker! She has made it possible for me to move without pain. I've never had…read morea massage therapist with the amount of kindness and knowledge that she has. i am so grateful for her!

I went here to get my first korean body scrub for a relaxing birthday. Services were relatively…read moreaffordable, so I went for the cheapest package. There were soo many services included in each package. All of the ladies were very welcoming and remained kind through my whole experience. Definitely would love to come back!

Good for the price! But the spa itself it's kind of outdated and not maintained well. The jacuzzi…read morewas not working and the sauna had wood pcs peeling off. I would go back, but just for the service there are not much amenities to enjoy.

My wife and I went recently to Prince Salon for a couples massage. As soon as we walked in, the…read moreatmosphere felt very relaxing with no harsh lighting. We were immediately greeted and asked whether we wanted separate rooms for massage or to be in the same room. Angela worked on my wife, and Jolin worked on me. Contrary to any critical review, my wife and I felt that the practitioners' hand/muscle strength was more than adequate, and the timing of our one-hour session did not feel rushed. Nothing was pushed on us for add-ons, even when we asked about what else they offered. It's possible everyone's experience can be different depending on other factors, but our experience matched the very positive sentiment seen by many others on Yelp. As the session began, we were asked multiple times if we were comfortable. And as things continued, I realized this is not a typical "hands and elbows only" type of session. In our deep tissue sessions, Angela and Jolin used their knees, feet, hands, elbows, forearms, and full-body weight, all with graceful movements. Whenever they changed to a different body location, they would keep physical contact while moving towards a new part of the body to avoid surprises and maintain relaxation. In addition to massage, they included some light table stretching to help loosen me up more. It all felt quite amazing, and my wife was satisfied and impressed (she is very picky when it comes to this kind of service). Afterwards, they showed us some of their other rooms. They have some really modern tech available for other cosmetic and skin services. This is not a basic business--they have some really nice equipment and associated services in addition to their excellent massage service. Their rates seem fair, so my wife is looking forward to becoming a repeat customer. Don't miss out on this excellent establishment!

1 star: my appt was on time (called ahead, - I always wait until a few weeks or more after to make…read morea review bc I've had places call and harass me after) 2 star: the place was clean They really *love themselves* here. They want you to get a "spa" experience but it totally depends on who your massage/table scrub-shower masseur is. In my case, the kid (Asian American, very slim, stylish, young, but not friendly, extremely standoffish and unpleasant behaviour) who was my masseur did not make it a good experience for me. I'd heard good thing from others and read from reviews but my experience was unfortunately lacking. The whole time I had the table massage shower thing I was thinking "wow this is bad. I feel like I'm in a car wash that is way over priced" I've had tons of Korean spa scrubs and this wasn't even close. This was barely memorable. The massage afterwards was ok but not the best I've had. I told the masseur I had asked for deep tissue and he said he doesn't do deep tissue and usually isn't at that location. And then asked me to stop talking (but I was asking for the modality I asked for!) - the whole time he was quite rude and clearly distracted. Won't be going back. Note: yes I am aware different therapists can make the experience different but quality control has to come from the top. If you have to bring someone in as I asked for a male therapist, then don't just get someone who is bored / unhappy to be there, and makes it known to the client that he is not into the massage and got called in last minute about 3 hours before. Coincidentally 3 hours before is when *i called Prince salon and spa to confirm my appointment, the timing makes me think they forgot my appt and planned late. Also made my appt well in advance so they could have had someone there who cares about being there. Don't go! Go get a scrub at spa riverside instead!

1/6/26: Buttery soft hands: Today was her first day at Elm &…read moreSerenity, I was lucky enough to be her first client! What a friendly smile and warm spirit. Her name is Ligia (pronounced Leah) and she proceeded to provide maximum relaxation via a deep tissue/Swedish combo massage. Listen, I actually went to sleep and had to be awakened! I was not ready to go! The best way to describe her hands, was like a body facial application! Her hands were buttery soft but woah the pressure was spot on!! It felt like I was floating hence I went to sleep! Towards the end, face up was time spent on my scalp, face and Decollete...who knew I needed that soooo bad! It was heavenly!! Turns out she's a trained esthetician which made sense that she was so smooth with the facial massage. I am so relaxed and legit had to sit for 15 minutes to gather energy to drive home. After taking care of elderly parents for 2 weeks (ripping and running), this 90 minute massage was needed and deserved! I'm thrilled for E&S and Iris! She has an all star team and clients will be satisfied with any of her team members! Book Leah immediately!!!

Very professional office. Ana gives the most spectacular deep tissue massage…read more I also have massages with Iris, she is terrific!! I've been going here for about 8 years. Always leave here floating in total relaxation!!