I have been a customer at European Auto for the last three years.  Juan and Jesus are great mechanics and has worked on my 335 i,530i and 328i . Their customer service level is exceptional and I will continue to be there customer. I would recommend anyone to go to European Auto to get their European made vehicle work done. Some of these negative comments are hard to believe .I would never take my car to the dealership.I guess some people don't realize that parts and labor could be expensive on these type of cars. Thanks Juan and Jesus read more

When my BMW was no longer under warranty, a good friend referred me to Salinas European Auto. I've since purchased another BMW and have been taking my cars here for several years now, including my children's cars. I have always been satisfied with their professionalism. They take the time to answer my questions, complete the work on time and the cost is typically about a third of what the dealership would charge. From what I understand, they use genuine BMW parts. Great place. Highly recommend. read more

I had been looking for a place to work on my car for good BMW mechanic I will have to say these guys did a great job and got the parts I needed super fast for they're great customer service in even making sure I had a ride home they exceeded my expectations read more

Salinas European Auto - Body Shops Near Me - Salinas, California

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After getting a diagnostic at another local shop done for my Mercedes at a total cost for almost $3,000 I looked to get the job done for cheaper. I found the parts myself for $600, and went to this shop for a quote on labor for $420 which was cheaper than the other shop. I even added an oil change and paid about $1,200 total, saving more than half from what the other overpriced shop was trying to charge me! These guys got the job done for a fair price and they even have coupons you can use on their site. Very professional service. Will be there again! read more

NEVER take your BMW to this service facility. **True story** My regular BMW technician here in Salinas, Mike at Gothenberg's Finest, decided he was going to service only Volvos from now on--so this left me with no service options for my 1998 BMW 328i. My BMW, at 17 years has been meticulously maintained and cared for which is why it has lasted so long. Anyway he recommended European Auto. I needed to service my vehicle at 163,000 miles--a regular Inspection II. When I brought my vehicle in, they alerted me to an oil leak even though I have NEVER had oil spots in my garage, nor have I ever had oil engine service warning messages. In 17 years no oil drips or leaks. Anyway we decided to effect repairs for a total of $1,200.00 VERY EXPENSIVE. I decided to do the Inspection II at the end of the month since the oil leak "repair" was so pricey. When I brought my vehicle home the next morning on my garage floor there was noticeable oil leakage--so much so that I took pictures with my iPhone. Then I called them complained that I never had any oil leaks or drips until AFTER they "serviced" my vehicle. I returned to their shop, showed them the pictures I took, left my car for a day, and received no updates or phone calls re my vehicle's status. The next day when I called for details and updates they gave me a real merry-go-around of excuses, said they would have to order parts, etc. and since it was Labor Day Weekend they could not guarantee when parts would arrive nor could they guarantee they would or could fix my oil leak. Really poor customer service. They fail. Now I have an oil-leaking BMW that I can directly attribute to their poor workmanship. I will try Lugo's since they are AAA approved. Do NOT take your BMW there for service, and especially do NOT deal with Jesus Coyt. If I could rate them a 0 (zero) I would. ***And here is another item: If you go to their website and post a review, they will see it first and screen it--that's why there are only 5-Star reviews, and not reviews such as mine--bad business practice, misleading, and wrong information. read more

Salinas European Auto - This is what it looks like AFTER Salinas European Auto works on an oil leak - Body Shops Near Me - Salinas, California

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my car was serviced for a loud knocking noise and 500 dollars later its still making noise , afraid to drive it. It never made this noise before and i refuse to allow them to tell me " I need to let it warm up" and somehow that's going to solve the problem. I went back this AM and of course they are closed on Sat and the mailbox on the business card is full. So I can't even have my car to drive all weekend and I'm out $500.00 I drive a Mini Cooper obviously, they don't know how to work on them. read more

After 5 years of referrals and 20 thousand dollars of services, I will no longer support this shop. No integrity from this business. Your better off paying retail at the dealership for repairs. If your going to get ROBBED, better it be the dealership. You can't trust these guys will do the repair correctly. This shop CUTS corners, does partial repairs, to save you money. Only to have your car back a few months for an additional repair they were saving you money. Avoid the trip. read more

If you have any doubts about Salinas European Auto don't think twice. Professionalism about their craft. Old school customer service. My car gave them hell. They even gave me a ride home when my car acted up last minute. Who does that anymore. There is no where else I would trust my car. Point blank period. read more

Got a recommendation that this place is the best I will never and do not recommend anyone to take their car here my car went in for an oil change they said supposedly there's so much things wrong and wanted to charge me and arm and a leg. The next day my light turned on that my coolant was low and I keep adding every few days it comes back on. Now something is leaking all over the floor which my car never did before I got the oil changed at this place read more

Please do not waste your time with this business. I took my vehicle in for a simple serpentine belt replacement the second day while driving on the freeway my car breaks down. I opened the hood and the serpentine belt was all jacked up. I had to spend extra money on expenses that were completely their fault. I also lost a full day of work, due to their mistake. My car had no prior problems at all until I took it to these place. I should of looked at reviews before taking my car there. The business is completely shady and I would not recommend them to anyone. read more

Customer service is ok, but I did not seem they are specialized on Audi, from my experience. they are overpriced and the technicians dont seem to have any kind of certificate to work on european cars, sorry I will not go back, even when is 5 miles from home, I prefer to drive 35 miles and have someone I trust. read more

I am extremely disappointed in the owners Juan and Jesus of European Auto. I have been a long time customer of this business. I took my car to be serviced regarding an oil leak. My car was diagnosed with a worn gasket cover and was charged $609.00 to have gasket replaced, I thought that was steep (I also had my windshield wipers replaced for $85.00) I felt I had been taken advantage of so I called BMW in Monterey, I spoke with the service manager, he stated the gasket work done was covered by a recall. I asked if BMW could reimburse me. I was told since the work was done outside the dealership I needed to contact the shop who performed the work directly for any type of reimbursement. Therefore, I called European Auto, I spoke with Juan he stated he had no knowledge of recall and stated "if you would have taken your car to the dealership they would have been aware of the recall/extended warranty and you would have not paid anything". From now on I will be taking my car to the dealership. I would advise anyone else to do the same since according to the owners they are not aware of any recalls! read more

Jesus and Juan are great!! I would highly recommend European Auto to anyone that has a Euro car and is in need of service. They service 2 of my vehicles and their service is prompt and they not ridiculously priced. I took my car to Midas for a standard oil change (only because I thought it would be convenient on a Saturday and decently priced) and they completely ruined it charging as much as a dealership (even with a groupon deal, they charged me extra aside from what I paid for the groupon) and ruined my drain plug as well as my oil pan. Never again!! I brought it in to European Auto and they fixed all of that mess the car runs great and I will never bring it anywhere else, lesson learned. Keep up the good job guys...you are the best!! read more

Totally marks up his prices based on his "estimate" on how the prices have mysteriously gone up. Loves to mean mug you like he has a toxic masculinity chip on his shoulder. Definitely not the way to run a business if you want to meet client friendly support. read more

These guys are great! great customer service. I recently took my car to get serviced here, I got shuttled to another location, they called me when it was ready and they are reasonably priced. I also had a light bulb that was out that was not part of he service and they fixed it. Nice, honest guys. read more

I took my Audi to these guys to replace the timing belt. When I went to pick it up they kept tellingme how fast it was. (I have a supercharger ) "Yeah man I was flying on the test drive." I couldn't figure out why it was parked facing this fence but I ask for the keys and they told me to just wait here and they would gewt it for me. Not noticing anything as I walked around from back to front I got i and drove home. When I got home I walkd around to get something out of the passenger seat. As I walked around the front I saw this HUGE scratch where they had hit another car or something.I will never go back there and advise you to be careful if yuou leave your car with them. read more

Over the years, Jesus and Juan have become like trusted friends. I've had 4 BMW's worked on by these guys ever since they first opened. I trust them emphatically with their diagnosis as they both have worked on BMW's at the dealership level and continue their training as the technology advances. More than a few times I've stopped by to have them listen to a strange noise or to have codes cleared and they always take time with me and often don't charge. I feel very fortunate to have such fine mechanics so close to home and they are always fair in what they charge with a complete explanation as to why I'm being charged and for what. They love BMW's as much as I love mine and it shows. Have confidence in taking your car here! read more

Salinas European Auto - 1994 325is serviced at European Auto - Body Shops Near Me - Salinas, California

Improper diagnosis, I had dropped my 335i off to be diagnosed for a flapping noise it was making after a long road trip, they got back to me and said that i needed to replace my rear main seal which would require dropping the transmission.. very expensive job.. around 2,000$ is what i got quoted.. I did my own research online for a possible cause of the noise and bad PCV valve was what I found.. so i declined to do the repairs there. 1 week later I took my car to Bay motorworks and requested to have my PCV valve changed which is still expensive but much less than what it would've costed to replace rear seal.. Problem was solved and I avoided what wouldve been a very costly situation. DONT TRUST EVERYTHING THEY SAY DO YOUR OWN RESEARCH. or at least get a second opinion. read more

Don't ever go here. They took months to fix my car. MONTHS. Apart from that, it wasn't even fixed correctly when it was given back. There was still some issues that were not fixed and they messed up my tire pressure sensor and were trying to make me pay for it to fix it even though it was their fault. Terrible. read more

My sister has been taking her 2002 BMW X5 to the shop for several years and has nothing but good to say about them. Customer service from Juan and Jesus have been very good to her and you don't get that much anywhere anymore. read more

i took a mini cooper there for a pre-purchase inspection. i was there 15 mins. early and jesus took me in. 30-40 mins. later the job was done. he printed out 2 copies - 1 for me the buyer, and another for the seller. and since i was a new costumer, he didn't even charge me. now is that service or what? highly recommend!! read more

I would NEVER recommend this place for anyone especially if you're a woman. The owners are so disrespectful, they wanted to charge me 3-4 times the cost of a transmission plus labor and oil. As if I'm ignorant or can't actually use the internet to see the actual cost. I wouldn't waste my time here. I have a Mercedes and they've done work on it before, and quite frankly my car started having a lot of other issues afterwards. Go to Monterey or anywhere else. If I could give them a negative review I totally would. They're not trustworthy. read more

These guys are the best!! I purchased a BMW and initially was having it serviced at a BMW dealership in Monterey. Huge mistake!!! A friend had recommended I have my BMW inspected at European Auto. I cautiously scheduled an appointment with Juan. This was the BEST thing I could have ever done & regretted not having taken this advice months ago. My BMW had a really strong oil smell to it, especially on hot days. I thought my car might catch on fire. The other place I was taking my car to informed me (after months of servicing, and what I believe were unnecessary costly repairs), that this fix was going to be well over $10,000.00. So when I met with Juan, right off the bat I let Juan know I was very "untrusting". Juan took my car & and asked if I could hang out at the shop for awhile while he took a look. After about 15-minutes he asked if I could come back into the repair area with him. My BMW was up in the air so I could see up into the bottom of the engine. There was oil everywhere. This was the reason for the strong oil smell. Juan explained that for starters, I had a really bad oil leak, plus other repairs were needed. Although still cautious, I got a feeling I could trust Juan. He took the time to educate me on my BMW. The repairs he performed on my BMW were half what the other repair shop quoted me. I bought another BMW, for my son, & Jesus works on that one. Its' older & has lots of miles on it. After bringing this BMW up to speed with maintenance it never received, it runs great and the motor is so strong. My 2006 BMW just had a transmission repair with European Auto (thank you Juan & Jesus!!), it's like I bought a new car. It purrs & its so quiet. I "trust" these two implicitly. They are my go-to guys. Thanks Juan and Jesus! read more