Years ago, this would have been an easy five-star review, but the restaurant has gone downhill steadily ever since Mr. An sold it.
Since then, food quality and portions have declined. Now, don't get me confused here. They still put out a great product at times and most of their teppan chefs are still very good at their craft, but if you order that same food in the bar, off the same menu, the quality diminishes drastically, which indicates that it's likely be cooked by line-cooks who simply aren't as skilled as the man who comes to your table and puts on a show.
But somewhere along the line since An's departure, this place lost its mystique and charm as well. For starters, An took the vast majority of his sports memorability out of Sakura (And that's totally understandable considering how much money that collection is worth), but their effort to fill that void has been pretty comedic.
I mean, painted black plastic sporting equipment including.... wait for it ...... badminton rackets.
Don't patronize me with that type of decor. I'm not asking you to go full bro-UFC style, because that would suck too, but a little more effort would be greatly appreciated. Maybe hire an interior designer who happens to specialize in sports bars or something. Do those exist?
Also, why are they leaving the old TV's that aren't in commission up to collect dust and provide an eye-sore? Replace those monstrosities down with smaller HDTV's. I mean,HD isn't just an expensive novelty anymore; it's quite essential in the sports bar realm and their lack of attention to this area speaks volumes for how much ownership and management really cares. Sakura still gets a lot of business, so I would assume they have the means to make much much-needed, interior alterations.
The staff, though, is always fantastic and friendly. Some of the waitresses on the restaurant side have been employed there since the 90's (possibly longer?) and are cordial, attentive and thorough.
The bar staff has experienced a bit more attrition over the years, but the unit still seems to operate with minimal problems. The girls behind the bar are some of the best you will come across in Tucson and the cocktail waitresses are usually a friendly group who cater to the customer's needs.
Really, what seems to have happened to this place is that Mr. An sold it to someone who wants to squeeze every last little bit of profit out of the Sakura name before they need to make any drastic alterations. But, inside, this place needs an overhaul.
I am not a sushi person, but I hear nothing but good reviews regarding their sushi and the teppan chefs deliver quality food in an entertaining fashion. The entire wait / host staff is a friendly and determined group on both sides of the restaurant.
The real issues appear to be sub-par cooks for the bar food and careless ownership and management.
With that being said, I will still periodically give this place my business and the overall product is still acceptable. It's just a shame to see something with such great potential get treated nonchalantly. read more