We have gone back twice since they have put the mandatory 18% gratuity on all orders and the service is horrible. The waiters know that they are getting it and don't care anymore. The sushi use to be wonderful but since the old man had to go back home two years ago if not longer it has been okay at best . Also have gotten Hibachi at the table and the portions for vegetables especially lunch has been horrible. It will be a while before I go back. read more

Our whole family got diarrhea tonight from their sushi. Don't go here as it seems they don't care anymore. read more

Sakura Japanese Steakhouse - There was also an LED light included - Japanese Near Me - Hermitage, Tennessee

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Dirty dishes. Chopsticks already open. Table was sticky. Bug on table. Dirty menus. Service was okay though. They add gratuity and then when you pay and get your card back they take the added gratuity off the receipt but the price is still the same, feels a little scammy. Only had the sushi but it was flavorless and stale. read more

We do not ever recommend coming to this restaurant to anyone. What started as a seating for hibachi grill dinner ended in the worst experience me and my family had ever. The host was communicated with that someone in our family was gluten-free, and he assured that he would have their food cooked in the kitchen with gluten-free soy sauce. Then when the chef was making everyone's food on the grill he discovered that the family member was gluten-free. They began to yell at the host when the host came back asking why that wasn't communicated ahead of time but the tension was awkward for the entire table as they kept ranting and raving about who's fault it was. The host should've communicated that to the chef ahead of time. Then the family member was embarrassed for having to be asked all these questions about their order and being gluten-free. When the chef remade the family members gluten-free request, they were definitely not educated as they cross contaminated and cooked all of the materials on the same grill without cleaning them. Very dangerous for the family member but luckily they just have a gluten intolerance versus an actual allergen. Very dangerous! One of the people at our table let the chef know that there was also water that seemed like it was dripping on them from above the ceiling. When I looked up, I saw ceiling tiles that were completely dark and had not been changed in water dripping from look like a leaky ceiling that was never fixed. lastly, when we were leaving, I went to use the restroom and it looked like it had not been cleaned for a very long time. Rust and mildew all over tiles. Nothing was swept and the trash didn't look like it's been changed in a while. The worst part is inspecting the actual stalls you can see in a picture here that the toilet paper dispenser although it was on the wall had the toilet paper ring on the other side and not attached in the toilet paper cover for the dispenser was completely off the wall sitting on the floor in more dirt. If that's how they leave the bathroom a question what is their adequate for cleanliness? Honestly, wish I could give this restaurant more stars, but even after my family member had a gut that we should leave after we were sat down and the floors were so sticky our chairs were sliding, I didn't take that advice and we had to experience all the issues we did. We will never go back again.! read more

Sakura Japanese Steakhouse - Men's bathroom stall. Toilet paper was not in dispenser, and the lid was off on the floor. - Japanese Near Me - Hermitage, Tennessee

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This is one of my favorite sushi places in Nashville. I've been several times and everything I've ordered has always tasted fresh and delicious. I especially enjoyed the sexy Laraine roll. For YEARS I've been looking for a place that makes sushi with thin slices of lemon and I finally found one. Not only does this roll have lemon, but it also has orange pieces. The combination of citrus, with the sauce and cilantro was just *chef's kiss. read more

Sakura Japanese Steakhouse - Sexy Loraine (left) and a crazy roll (right) - Japanese Near Me - Hermitage, Tennessee

Ok, so I have come here before years ago for their hibachi and I wasn't very impressed. They are still needing upgrades and now more than ever. Their restrooms are DISGUSTING. I will always say that restaurants HAVE to have clean welcoming restrooms, period. It says a lot about the standards of their overall cleanliness. I had already pay so I made a blind eye. I also didn't see their health department score displayed anywhere. They have a bar/sushi area and a hibachi area. Both looked like they needed cleaning as well. The staff was polite and friendly. I placed a to go order of sushi and a "large" miso soup (I don't know what a small would of have been like) taste was ok. I got 5 special rolls: Kobe, Omega 3, Fire Island, Colorful and Pertty Women. The sushi tasted good but it didn't feel fresh, not like it wasn't made to order but more on the quality of the ingredients. The presentation was good too. Overall it's not a place I would avoid but it would definitely not be my first choice when I want sushi or hibachi. Definitely come and make your own opinion. read more

Sakura Japanese Steakhouse - To go order of sushi: Kobe Roll, Omega 3 Roll, Fire Island Roll, Colorful Roll and Pertty Women Roll - Japanese Near Me - Hermitage, Tennessee

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Doesn't quite scratch the habachi itch but if you're in a pinch it's not bad. Service was good!

The manager was terrible. Her attitude was very disgraceful to be in this line of business . The waitress was rushing and the sushi came out looking disgusting . When we tried to tell them we ordered the wrong item . The manager said you will eat it and will not send it back and will pay for it . We got up and left . The place has an eeery feel to it . Not safe and accommodating read more

I love sushi but this was just not moving me. The prices weren't terrible but the one special roll we got was expensive and just not good. A surf and turf roll of some sort. Everything else was decent but not memorable. Staff was friendly and attentive. That's all I got. read more

Love this place!!!! My husband and I have been coming here for a LONG time. Today, we ordered a double dragon roll, crunchy shrimp roll and a California roll. No matter what we order, it is good! You can sit at the hibachi grill or at a table or even at the sushi bar. For lunch, it is quicker sitting at a table. read more

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I get cravings for the food from Sakura! I've never had a bad experience here as the servers are pleasant and deliver your order quickly. I enjoy the hibachi "show" when we go in to eat. Usually, I place the order over the phone and pick it up as I don't live too far away. The lobby needs a little upgrade to it. They have had the same "falling off the wall" decorations they've had for a year. The tables and hibachi areas are nice though. Usually at the dinner service the place is packed. That is a good indication that the food is great. I highly recommend Sakura! read more

I'm from CA so I crave good sushi. While it's not CA standard, it's good for TN. I think it's the best sushi place in Nashville. I like the Combo B - fresh sushi and your pick of a roll. Good deal and delicious. 4 stars because I think the booths/decor could use an upgrade. Sakura means cherry blossom...they should put a big (fake) cherry blossom tree at the entrance! read more

The food was fresh and full of flavor. We ordered way too much and now we have dinner. We tried the vegetable tempura. The coating was perfectly crunchy and the vegetables were cooked to the right tenderness. That is a true skill!!! The crab Rangoon (not the crab puffs) had so much flavor we did not even need the dipping sauce. The tuna and jalapeño appetizer was extremely fresh and was served like a piece of art. The yaki soba (beef) was cooked beautifully, the vegetables actually looked like and tasted like vegetables, the beef was flavorful and tender, all good. The following sushi platter...did I tell you ordered sooo much food?!?! This place was so tasty, fresh and worth it! The service was friendly and the staff was accommodating. They barely commented on the massive amount of food we ordered. It was great. That's all I can say. read more

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We purchased a coupon on Local Flavor & tried to use it & they say they couldn't honor it, that it wasn't valid. My husband & I shared a DINNER at lunch and & it's normally plenty for 2 people we both left there hungry & oh....they automatically charge 18% gratuity. Food was just OK, but because of both of those we will never be back & spreading the word because several of our friends purchased the same coupon. I WOULD NOT RECOMMEND SAKURA! read more

Sakura Japanese Steakhouse - Japanese Near Me - Hermitage, Tennessee

To give credit where credit is due, this establishment served good food. The Yum-Yum sauce was fantastic and the food was tasty. However, this Sakura only serves Pepsi products which is indicative of a struggling restaurant trying to cut costs. Unfortunately, I can never come back here because of it. On top of the Pepsi dilemma, the first couple at our table ordered double rice and the chef did not compensate for that. As a result, the last 3-4 people in our group were skimped on their portions. It was really disappointing as the rice is the main character in the cast of the meal. Sakura in Hermitage, TN...ain't the place for me. read more

Sakura Japanese Steakhouse - Pepsi!! Ugh. - Japanese Near Me - Hermitage, Tennessee

We just ate on the sushi side. They have a good selection and the price is very reasonable for sushi. The fish was fresh and the presentation of the food was fun. I will be back if I am in the area. read more

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I had a great time here. My husband and I enjoyed the show. The chef was amazing and cooked the food perfectly. I would definitely recommend for a date night or a group of friends. read more

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Service was HORRIBLE!! I came here for lunch with my daughter. I ordered a lunch hibachi steak meal and a pick 2 sushi entree . The lunch hibachi is supposed to come with a soup or salad. I ordered the salad with mine and never received it. I then told her I didn't get my salad and she brings out everything else EXCEPT the salad. After I had reminded her it was missing. I also ordered a water and a sweet tea to drink and never got my sweet tea. I asked her for it twice and never got it. Was only checked on one time and when I confronted the lady at the front desk about it I was given a disgusting attitude. I've come here for many years and I think this was my last time. Management has really let itself go. If I were you, I'd find another place to eat with better service and a "customer is always right" kind of attitude read more

They never disappoint, always great timing and food is amazing. 15/10 every time highly rec

Sakura came highly recommended from a friend who lives near this location. Due to restrictions during the pandemic and our own livelihoods as teachers, we opted for takeout. The order took just under a half hour to fulfill for our rather generous amount of sushi. Diversity of fish and freshness are definitely assets at Sakura, at least from what I ascertained from our one to-go meal. I wish I had taken a photo of how beautifully the rolls were arranged on a gigantic container. I had the rainbow roll, spicy salmon roll, spicy tuna roll, and the spicy salmon cucumber roll. It was extremely difficult to make a decision since Sakura has a slew of options from fancier chef-decided sashimi sets to the tried-and-true maki rolls. Flavoring for everything was on point although I did indulge a little too much in the amount of raw fish (four rolls here is definitely enough for one person). If you find yourself still dipping a toe in sushi and sashimi, you have other options here like traditional Japanese street food (takoyaki) and yakisoba. The wait staff is efficient and polite. No problems at all and a great option during the pandemic. read more

The food and the service was terrible. Half of our orders were wrong (There were 6 of us), we spent 300 dollars for shit! Don't waste your time or money at this dump. read more

My husband and I go here literally once a month if not twice. We have never had a bad experience. The hot sake is delicious, the service is top notch, and the sushi is always fresh and delicious. This is our go to spot for sushi. It is affordable and absolutely wonderful. If I could give them 6 stars I would. They are consistent every single time. In fact, we have a rating system where we rate the rolls we've tried and the majority of them get a 4 or 5 star rating from us. We went tonight and it was probably the best we've ever had with them. It was so good that we needed to write a review. I should have left them a review long before now as we've been coming for years. It is not "fine dining" sushi but it is always solid and consistent and we always leave feeling more than satisfied. You definitely need to give them a try!!! read more

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The fish and shrimp tasted rancid. The chef also went on a political rant at our Hibachi table. The food was already bad, he just made the experience more unpleasant and weird. The rice was good though! read more

Food was great like it used to be in '08-09. Entertaining chefs and good service. The yum yum sauce was just like it used to be They hosted my party of 20 no problem at lunch. read more

I love the food but hate he mandatory gratuity. I like to tip accordingly. I didn't realize this policy and tipped my cook on th side not realizing the tip was included. It turned out OK because we usually tip more but other people at or table were not impressed once we mentioned it. This may be normal for larger parties but not so much with just a couple. read more

Horrible hosting. Neglectful service. Billy the cook was fantastic and we loved the hibachi fried rice! They need to work on their staffing

Love Sakura!! We go every other month typically. They have the option of sitting for regular dinner or having the full hibachi experience, nice to be able to choose. A little pricey but the food is worth it. Service is quick and attentive. Lots of seating, never have had to wait for a table. They have a bar too if you just want that experience too! read more

Had fresh sushi take out for lunch while hubby was under the tattoo needle. Ordered during their very busy lunchtime but the wait was short. Surprised to see several overall-wearing locals enjoying a not-so-typical meal. Quiet & extremely clean. A return visit is already on the itinerary. read more

This is my second time eating here within the last month. I am honestly very thrilled this place is so close to me. The sushi was fresh and delicious. It came out in a reasonable time. I was honestly surprised how quick their service was for lunch time on a Saturday. This will definitely be my new go to sushi spot!! read more

Sakura Japanese Steakhouse - Summer Roll* - Japanese Near Me - Hermitage, Tennessee

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The food was good, but the older lady who must be the manager is very, very HATEFUL!!!! My first and last time going to this place. I spent 94.00 for a person who is a manager to be very disrespectful. She better be glad I was there to celebrate my nephew birthday. Once again, I never go to this place again. read more

Service was Mediocre, we offered drinks but not once for a refill on the drinks. The food tasted bland the spicy sauce gave it flavor. My scallops and shrimp was burnt not grilled habachi as expected. Restaurant definitely needs an upgrade. 3 stars for the Mai Tai that was really good. Score is based on service and food flavor. Portion size and drink was the reason for 3 stars. read more

One of the best Sushi places in town. Excellent quality, good vibe, and lots of choices for Sushi and for hibachi style, or traditional Asian food! Always busy, but never takes too long. read more

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This place is a hidden gem! I've drove passed it many times until a friend of mines recommended it for dinner. It was delicious! The price is reasonable for the portion and our server was extremely friendly. We came a little too late for the hibachi show, but I didn't mind as long as the food was good and it was! I will most definitely return. read more

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My husband and I just moved to Nashville and just found our new favorite sushi spot! We've ordered takeout twice and their sushi is crafted beautifully with fresh, high quality ingredients. Their menu is extensive and we can't wait to try them all. We recommend the following rolls: Asparagus, Angel, Dancing, Golden Dog, Lion King, Sunday Morning, and Thai Toll. read more

First the got the order wrong, Chirashi Don sounds nothing like Unagi Don. So they give me the Unagi Don and it looked good but not what I ordered, After seeing the skimpy punishment Chirashi Don I should have kept the Unagi Don. Seriously, the cheapest cuts of fish like escolar and tilapia and only 4 types. No egg, no crab, no yellowtail. The only saving grace is the cuts I did get were quality cheap cuts. If the variety was more and order was correct it would have been a 4. I have never ever got only 4 types of fish in a charashi. read more

The most horrible customer service i have ever had in my life the owner of this place only care about money the ladyvin front always rude with terrible attitude yhey added 18% tips for the most terrible customer service ever absolutely hate this place read more

Food and service was mostly acceptable, however vegetables were undercooked, restaurant appears outdated and dirty. Ladies restrooms was filthy. read more

Very good food and the service is very nice as well. Granted, I only had sushi, but the fish was very fresh and tasted amazing. Our server was super nice. read more

We have been going to Sakura for years and have never had a problem with the food, sometimes the service has been a little slow when not busy but not a big deal. Today we were there for lunch and the food was delicious as usual. My daughter ordered a Dr. pepper, as she was finishing her drink, she noticed something on the inside of her glass. It was a cockroach. She immediately called the server over and showed her. The server said I'm sorry and took the glass. She was gone a few minutes came back and said they took the price of the dr. Pepper off, ummm, what... we did not want a free meal but $2.50 off for a cockroach in your drink that you just finished. My husband asked her if that's all they could do, the server went back to the manager. The manager came to the table with a nasty attitude asking what was the problem? My husband told her, (she had already been told by the server)I digress, he told her that customarily when something is contaminated something more is done than taking off $2.50. She talked over him and would not let him speak and finally said we give you 10% off, this was not acceptable but did not want to stay and argue with a rude confrontational person that would not listen. Again, we were not expecting a free meal (which is what is normally done in this situation ) but maybe my daughter's meal comped. But, we have spread the news and our family and friends will not be returning to Sakura again. read more

Lastnight we had a terrible experience here. The food was great and I normally get it to go but me and a friend decided to dine in. Our server was all over the place. He disappeared on multiple occasions, he got our orders wrong, we had to ask the sushi chef (who didn't speak English so it was difficult) we needed more saki and never got it, we needed more sauce water and he never came back to check in on us. We could've easily walked out on our bill because no one was there to help. The asian lady we asked where I server was, very rude about it. Food is good, service is trash. read more