Mom wasn't there long enough but the little time we were there we could see the care she needed…read morewould not be sufficient. We had to make the decision to get her back to the hospital. It's 24 hours to see the Nurse Practitioner, needed Iv fluids had to order 4-5 hours waiting , blood draw 2 hours as for the place it smelled clean enough but could use a makeover. Parking is terrible. Mid afternoon they are playing loud and I mean loud Mexican music down the hallway giving out ice cream in Dixie cups when you are feeling poorly very annoying. Under a different scenario I m down for the music and margaritas. But not when you're going down the hallway with a boom box the size of a suitcase. Can't comment on the food. Brief meeting with PT and OT seems to be good.

A mistake I will never forgive myself for .... She arrived…read morethere May 23 and by June 15 I no longer had my mother . The absolute worst I've ever seen in my entire life. I do home care for for a living and could never treat a human the way they do . Most of the staff deserve to rot alone one day . Like you treated my mother with me even being present multiple times a day everyday you still couldn't stop them...... unanswered calls, call lights, unanswered questions never had a plan never knew when my mother's wounds were gonna get changed. That was a fighting battle daily. i trusted you!!! You failed my mother horribly and her beautiful family who adored her .... SHAME ON YOU!!!!

I was transferred here from Chandler Regional Hospital. The quality of the care I've received here…read moreat Encompass has been exceptional as the nurses, techs & therapists are all kind, professional & highly skilled in providing exquisite care to their patients. The food quality and choices also far exceed my expectations. It's definitely no wonder why Encompass Rehab Hospital has received so many great reviews!

If your family member needs physical rehab and has serious medical issues, I would not recommend…read morethis place. My mother needed physical rehab after falling and injuring one of the vertebrae in her neck, but then died 3 days after being admitted to Encompass Health in Mesa. She had prior medical issues, so we were told that her care would be managed by a medical team which included an M.D., only to find out that an M.D. was let go and no longer on staff the day my mom passed away. We don't believe she was ever under the care of a medical doctor any of the days she was at this facility, which is medical negligence and fraud! Read the past history on Encompass Health to learn about past class action lawsuits against this company and please DO NOT send your loved ones here!!

Excellent staff and care. They give you quality time and work on the areas you need help in…read more Knowledgeable and professional

First, and foremost I don't usually write reviews, but I would highly recommend R O C Physical…read moreTherapy for many reasons. They are very professional, caring, greet, and when you leave. Kevin Kreisler, PT. DPT.CERT. DN is my go-to person, who is taking care of all my issues very thankful. They all work together as a team, listen to all your needs, take the time to work on your issues to keep you informed. They do many different Pt. before, after surgery, dry needling, other needs. They help each patient, to make sure doing well, and explain if you are not sure why this exercise is good for you. They also give you a plan if you can do them at home. Easy to make appointments. Very clean, safe, making sure all the equipment, tables are wiped down after every patient. They go above and beyond to help. Thank you for all your help R O C.

Excellent care, good nurses, good, courteous front desk staff. Limited food choices, but excellent…read morefood service.

His nurses and staff have all been wonderful to him! My only issue is that they apparently…read morerecommended Arizona Home Care and in AHC credit the nurses I have had contact with were excellent; however their call back number which was supposed to be 24/7 has not responded to my calls or voice mails for four hours.

I stayed here for a month following a hospitalization for a knee infection that became septic and…read morerequired continued antibiotics. I thought my care was very good. The people were really nice and they worked very hard. You need to realize; however, that this is not a resort. They assist a lot of people, with different needs who require precise medical care. There is a degree of "regimentation" with med time, meal time, shower day, therapy time. They do try to have some fun with posted activities to try. I am now looking at additional surgery on my knee and I would not hesitate returning to The Center at Val Vista for my recovery.

Although we did not select this facility for my husband's care, it remains on our short list. It's…read morea newer facility. Patient rooms are on upper floors. Rooms are nice, but don't offer refrigerators and microwaves. Family can provide them. They offer personal services as well as quality health care and therapy. The tour was thorough and everyone we met seemed happy. Very clean facility and updated.

Santé of Mesa is probably the best rehabilitation center in the East Valley. In fact, it is the…read moreonly one I trust. I had visited a friend there several years ago and was impressed with the facility at that time. My mom fell in March, and after a week in the hospital, we had to go to a different rehab facility at first because Santé wasn't on her insurance. However, that place didn't take good care of her, and she ended up with a Stage 4 pressure sore and sepsis, resulting in another, much longer, hospital stay that included three weeks in intensive care. When she was ready for discharge to rehab that second time, Santé was covered by her insurance, so I insisted on going there. We were at Santé for about six weeks, beginning in June. Some have said in other reviews that the décor is "dated," but I disagree. The style is Southwestern, which is quite appropriate for Arizona, and it never goes out of style. The photographs on the walls are of beautiful Arizona scenery, and the rooms are set up like hotel rooms. Santé also has a Starbuck's café and some beautiful outdoor patios where guests can get some fresh air. The food here is much better than most hospitals and rehab facilities provide, and guests can order just about anything they can think of, even if it's not on the regular menu. Each room has its own refrigerator and microwave. Most of the rooms are private, so most guests don't have roommates, but the shared rooms are really semi-private, with each guest in his or her own separate space, and the kitchenette being the only shared area. The physical therapy gym is wonderful, with many different types of equipment for different needs, and the therapists encourage family to get involved in the therapy, which takes place six days per week -- far more and far better than the first place my mom stayed. The wound care nurses took excellent care of my mom's pressure sore. By the time we left, it had filled in far more than I had been told to expect, all thanks to their superior wound care. Everyone was happy to answer questions and help however they could. My mom's case manager, Angie, was very kind and patient, and she gave me lots of information about post-rehab care possibilities. With her help, we were able to get post-rehab assistance that worked best for our situation. I would also like to give special thanks to Nurse May, Physical and Occupational Therapists Cisco and the two Lisas, and especially Speech Therapist Aaron, who went above and beyond for us. I was happy to take my mom home when she was discharged, but I was also sad to leave because the staff all seemed like friends. Most of my mom's allotted rehab time had passed before she was really able to start getting back on her feet, but I'm happy to say that, in continuing at home what I learned while participating in therapy with her at Santé, she's now improved by leaps and bounds and is well on her way to resuming the activities she enjoyed prior to this misadventure. I look forward to bringing her back to see everyone after her recovery is complete. I can't say that there weren't ANY problems, however. One female CNA was changing my mom's brief one morning, and some fecal matter had gotten into her wound. I asked the CNA to make sure she cleaned it out thoroughly, and she tried to tell me that the fecal matter had originated IN the wound, which was impossible in this case. When she finally left the room, I finished cleaning out the wound and asked the wound nurse to double-check that it was clean. This same CNA also used my mom's phone charger to charge her phone without asking, which I found rather presumptuous. The only other problem I experienced was that I always took my mom's laundry home to wash, but I was gone for one full day and night, and during that time, they managed to lose one of her nightgowns. I provided the price of a comparable nightgown for reimbursement, but to date, we have received nothing. Those minor problems aside, the gist of the matter is this: if you or a loved one needs to stay at a rehab facility for physical therapy, I cannot recommend any facility higher than Santé of Mesa.

My experience with Sante of Mesa was extremely disappointing and concerning…read more During my father's stay, he was reportedly overmedicated to the point that Narcan had to be administered and 911 was called. This was a frightening situation for our family and raised serious concerns about medication management and patient safety. In addition, my father's foot wound did not receive the level of care we expected. The wound worsened significantly during his stay, leaving us concerned that proper wound care was not being consistently provided. To make matters worse, several of my father's clothing items went missing and were never recovered. While lost belongings may seem minor compared to medical concerns, it added to our frustration and lack of confidence in the facility's overall care and attention to residents. Based on our experience, I would not recommend this facility.

I love the Mesa, Sossaman facility. Lots of space and equipment. Its a friendly and relaxed…read moreatmosphere. The physical therapists here are incredible including their assistant therapists. Im amazed at their knowledgeable base and skill. The one on one attention to your injury is what I value most. Other places I've been in the past don't compare. My pain management doctor was thrilled I chose Endurance Rehab because of the attention to the patient and thorough treatment plan. I have two herniated discs on my neck which have caused me a lot of pain. After working with Jordan I now have a lot more flexibility in my neck and my pain has been greatly reduced!

Special shout-out to Jaree Price ~ had bi-lateral knee replacement & she played a pivotal role in…read moremy recovery ~ high level of skill coupled with supportive encouragement through arguably one of the tougher types of rehab ~ attribute my exceptional outcome to the care I received at Endurance!!

Garry and his wife Laurie (office manager) run the best physical therapy office I've ever been to…read more This is a single practitioner. No aids, no assistants. The therapist stays with you the whole time, encouraging you and watching to ensure you are doing the exercises correct. If you are looking for one on one care with a therapist with a doctoral degree, Branson PT is the place to go. I always leave feeling better than when I went in

Great for PT. It is one on one with the therapist which is a big plus for me. Very thorough.read more