I was transferred here from Chandler Regional Hospital. The quality of the care I've received here…read moreat Encompass has been exceptional as the nurses, techs & therapists are all kind, professional & highly skilled in providing exquisite care to their patients. The food quality and choices also far exceed my expectations. It's definitely no wonder why Encompass Rehab Hospital has received so many great reviews!

If your family member needs physical rehab and has serious medical issues, I would not recommend…read morethis place. My mother needed physical rehab after falling and injuring one of the vertebrae in her neck, but then died 3 days after being admitted to Encompass Health in Mesa. She had prior medical issues, so we were told that her care would be managed by a medical team which included an M.D., only to find out that an M.D. was let go and no longer on staff the day my mom passed away. We don't believe she was ever under the care of a medical doctor any of the days she was at this facility, which is medical negligence and fraud! Read the past history on Encompass Health to learn about past class action lawsuits against this company and please DO NOT send your loved ones here!!

I stayed here for a month following a hospitalization for a knee infection that became septic and…read morerequired continued antibiotics. I thought my care was very good. The people were really nice and they worked very hard. You need to realize; however, that this is not a resort. They assist a lot of people, with different needs who require precise medical care. There is a degree of "regimentation" with med time, meal time, shower day, therapy time. They do try to have some fun with posted activities to try. I am now looking at additional surgery on my knee and I would not hesitate returning to The Center at Val Vista for my recovery.

Although we did not select this facility for my husband's care, it remains on our short list. It's…read morea newer facility. Patient rooms are on upper floors. Rooms are nice, but don't offer refrigerators and microwaves. Family can provide them. They offer personal services as well as quality health care and therapy. The tour was thorough and everyone we met seemed happy. Very clean facility and updated.

Excellent care, good nurses, good, courteous front desk staff. Limited food choices, but excellent…read morefood service.

After hospitalization at Mercy Gilbert, my wife was transferred here for rehabilitation. It was…read moreonly supposed to be for a few days, but we still did our due diligence to identify a reputable facility. From that perspective, this location seemed reasonable. But, it was not. Upon arrival, their intake process did not cover anything specific about why she was there or any particular concerns. This was a problem because there were important diet restrictions. Further, the nurse doing the intake seemed incredulous -- responding "you don't believe in anything" -- when my wife answered "no specific religious beliefs." The nurse skipped the "do you feel safe" questions commenting that she would skip those because I (her husband) was in the room. That's exactly why you ask those questions AND YOU DO NOT SKIP THEM. After that, they brought in her dinner, before checking her glucose, which was precisely what led us to the hospital to begin with. When I expressed my concerns with the charge nurse, they came to the room to discuss and indicated that we could always reach them by phone -- a phone they always have with them (though he had inadvertently forgotten it at his desk, so he did not -- in fact -- have it with him). The PT/OT was okay, it was slated for 3 hours a day. But outside of that, my wife could not do any of her own recovery or work -- including walking. So she'd be sitting or lying for the remaining 21 hours in the day. That didn't seem conducive to recovery. We ended up leaving the facility after one night. The facility itself was fairly nice, and a handful of the staff were helpful, but overall it was not a place that I would recommend. I have zero confidence in their ability to provide the level of care expected or desired.

Blair Williams shares his talents to create a joyous enviornment filled with music, singing,…read moreconversation, and laughter. Blair uses the connections he makes with residents to continually improve their experience and enrich their their lives! Blair Williams is simply amazing and strives to being happiness to everyone!

I regularly visit my grandmother, whom I affectionately call Nana Baby Cakes, at this facility, and…read moreone of the absolute highlights of our visits is seeing Blair Williams. Blair is one of the most loving, caring, and genuinely fun people I have ever met. Every time I visit, I see Blair going above and beyond to make the residents happy and engaged. I've personally seen him singing, creating art, organizing games and activities, and helping make birthdays and other celebrations special. He has such a natural ability to bring energy and happiness into the room, and it's obvious that he truly cares about the people he works with. I actually plan some of my visits around when I know Blair will be there because I know Nana Baby Cakes and I are going to have a more fun and memorable time. Blair is an incredible asset to this facility, and I hope the management recognizes how much of a positive difference he makes in the lives of the residents and their families. Thank you, Blair, for everything you do!

This facility is the best I've ever seen! The staff is so compassionate and they care so much about…read moretheir patients. The therapy team is the greatest and so supportive. You can see everyone here puts in a lot of effort to improve the building and their care everyday. I would 100% bring my loved ones here if they needed a rehab!

Update 6/5/26, my daughter is in DB due to needing antibiotics 2x a day due to getting MRSA at…read morebanner hospital. Well in a few days there's bedbugs everywhere, they attempt to take care of it moving people washing clothes, shower, not that easy to get rid of bedbugs and she has bites all over her. She asked to have her sheets changed and noticed the bed bugs in the clean sheets. Then a nurse tried to remove her pic line for no reason at all, she called 911 because the nurse said she didn't need it. She's in this place to get her meds and the IV antibiotics, which are to be given 8am and 8pm, they're given usually about 4 hours late each time. Her blood pressure was very high and they didn't seem to think a systolic number of 212 was important so they take their sweet time getting her anything, with high blood pressure comes headaches, well she got Tylenol 4 hours later. Now her pic line which was moved the next day is backed up bleeding and not secure. And on top of it she now has a bad infection on her elbow which is red, inflamed and warm to the touch, probably from bed bug bite. They won't help her. She's told she has to wait because the nurse does everything in order and can't be bothered. The saga continues with horrible care. Please note to all that you can file a complaint with the AZ attorney general's office!

my Dad was transferred here from a different care facility where he had fallen and broke his hip…read more the rehabilitation program was amazing. we were lucky to be able to transfer him here for the memory care program the staff here are amazing. the care he receives is excellwnt. the support they give the family is so appreciated it is so hard watching a loved one go through this. so we are extremely greatful for the staff here who are always patient and caring not only to the patients but to their family. they have been auch a blessing to us. Thank you to all the staff and a huge Thank you to Sandy

Patient care is pretty bad here. I was only here for 2 weeks (this time) but saw 3 people fall from…read moretheir beds to the floor and the cna's continued to walk past them. One nurse needed help putting a large man back in bed and they had to wait for the cna to finish trash b4 getting her help. I was floored. I'm just grateful I wasn't bed bound this 2nd stay here. I was in 2019 during my first stay here. That time was 6 weeks I believe. I did have a nurse who made me cry and then laughed about it. No idea why he did not like me. Even my roommate agreed he had some problem with me.

Spent 10 days (5/5-5/15) at this rehab center and I can honestly say I made the right choice from…read moreday one. This is my second time here, and the level of care is just as outstanding as I remembered. Special thanks to Ms. Keirstin for always bringing positivity and making patients feel truly cared for. Huge appreciation as well to PT Cayley and Michaela--both were incredibly patient, supportive, and instrumental in my recovery. I feel like a new person because of them. The entire staff creates a positive, welcoming environment. The gym is full of energy and encouragement, and you truly feel at home while healing. I also want to recognize the overnight nurse who went above and beyond--checking in multiple times during the night and making sure I was comfortable right up to the end of her shift. I highly recommend this facility without hesitation. Exceptional care, compassionate people, and a real impact on recovery

My husband was a patient for 7 days. We were very happy with his care. His PT and OT were great and…read morehe learned a great deal in the 7 days he was their. I was grateful they scheduled a time with me to go over all his care for home. It really helped with making the transition to home easier. Nursing staff was kind, and did their best to answer the call light in a timely manner. Our dog was welcome to visit which she did. As a health care provider myself, I could not be happier with the care my husband received at this facility.

I was there for 3 weeks after I survived meningitis. The entire staff was great. The doctors,…read morenurses, therapists, and everyone that worked there were great. The food was really good. A lot better than I was expecting. The fact that I wanted to go home was no reflection on them. I was away from my home for a month and wanted to be in my house again. I highly recommend Alta Mesa for rehabilitation.

I was a patient there last fall after a surgery, had physical therapy. The therapists were fine but…read morethe staff not so much. I had a urinary tract infection which they didn't get around to treating, wrong antibiotic, needed both a culture and sensitivity to find what works, until just before I developed urosepsis. They missed the signs but my friends noticed immediately that I had become confused, convinced them to call an ambulance to take me to the hospital. If my friends hadn't shown up, I would have gone into septic shock. Plus the hospital found benzodiazepines in the toxicology screen. They weren't prescribed. My daughter was very upset as she almost lost me.

Desert mountain Scottsdale facility The duty of care for…read morethe first 24 hours is extremely crucial. Vitals including heart rate and change in heart rate at anytime could be the difference between life or death and should be monitored at all times. Emergency services getting to a patients room should not be 'confusing and complex'. Also critical is that any CPR administered should be done on a hard surface not on a couch or bed.

FOUNTAIN HILLS RECOVERY When drugs happen in your life,…read morefirst it's hard to tell cuz druggies are very good liars. If you're reading this bless you and good luck. With the new drugs being dumped in our country (fentenayl) it comes down to paying for good therapy or paying the mortician, period. I am a retired owner of a large NYSE investment company and I know good professional service dealing in intangibles. Sandy and her staff are as professional as you can get, smart, experienced, all with true empathy. Their guidance and constant communication are a true beacon in a difficult time.

My husband got good healthcare and the physical therapy was excellent. The only issue I have is…read morethey recommended Arizona Home Care for his IV home care and physical therapy and I have been on their 24 hour helpline, for over two hours, to ask a question and no one answers, no answer to my voicemail as well.

Do NOT come here or bring a loved one to this facility . In less than 24 hours I have seen a nurse…read moregive multiple needle shots without even using so much as an alcohol wipe to sterilize the area before giving the injection. Experienced a nurse and a doctor argue in front of a patient. Been lied to from the administrators and not following prescribed distribution of medication. I am at a loss for how this place can be in business and in fear for my loved one's health. I would provide details but fear repercussions while they are here. I wish I had read more of the bad reviews. I can only hope this helps