My health continues on an upward spiral, despite delays, and I am nonetheless gratified by the…read morephysical progress I am seeing. The employees here are among the warmest, sincerest people you'll ever meet. Shania, in particular, is over the top when it comes to initiative, organizational skills and customer service. A truly great service; my only gripe would be employees' needs take precedence over clients' pre-scheduling, leading to frequent cancellations and rescheduling, and this can be very frustrating. Otherwise, highly recommended. Thank you, Mica, and supporting staff for all your great work.

This type of care has expedited my healing. I sleep better and have less pain then I would normally…read morehad I been in therapy out of the water. Can't say enough thanks to Saguaro Aquatic Therapy.

I had physical therapy at Ortho Arizona PT Ahwatukee-Chandler for a hip injury. It was really…read moreconvenient for me, right inside the rink where I skate. My therapist was Tasha and she was terrific. Knowing I skate, she pushed me a bit more and after a few weeks of therapy I went from not bearing weight on that leg to doing everything from before I got hurt. The reason for my 3-star rating is their back office systems are terrible. It took a month from the time my doctor made the referral to the time they found it and started scheduling me. I had to call multiple times to insist they had it somewhere and then to get my doctor's office to send it, again. Billing was terrible as well. They kept texting me bills for visits my insurance had paid 2-3 weeks prior and then insisting they hadn't been paid. When my deductible reset I paid a $90 coinsurance which got wiped from my account twice. The customer reps were very helpful in fixing these issues. If you're looking for PT, I'd give them a year or so until they get their systems upgraded.

Outstanding Therapist! Very knowledgeable. Flexible on scheduling. On time for appointments…read more Assists you to achieve your potential without being overly aggressive. Highly recommend.

Garry and his wife Laurie (office manager) run the best physical therapy office I've ever been to…read more This is a single practitioner. No aids, no assistants. The therapist stays with you the whole time, encouraging you and watching to ensure you are doing the exercises correct. If you are looking for one on one care with a therapist with a doctoral degree, Branson PT is the place to go. I always leave feeling better than when I went in

Great for PT. It is one on one with the therapist which is a big plus for me. Very thorough.read more

Wonderful experience! Treated by the actual physical therapist and not some assistant or tech every…read moretreatment! A lot of hands on explanation and education! I have never been to a physical therapist office where I am treated be the actual physical therapist the entire time! I could not stand, sit, lay or walk prior to therapy with Monty. Within 3 treatments I was back to being active again and could lead a pain free life! Thank you Monty!

Monte is very knowledgeable and stays current with the times. He is.very through and will always…read morebe there for you

Great place with great people and with great results! I have…read moreused this business for two separate injuries with excellent results. Our grandson went when he was 7 for tiptoe walking and had amazing results also. I would highly recommend this group of dedicated people.

SOS Physical Therapy is awesome ! I have never had this kind of care at any other Physical Therapy…read more. They are all very professional and genuinely care . I have had so much relief in my back , They actually have a program for you and increase as you get stronger .. I also Love the pool therapy . I would refer this place to anyone I know ! Thank you SOS Sandy W

I highly recommend OPT Peterson Physical Therapy. The therapists are very knowledgeable and take…read moregreat care with your therapy. David, Anna are wonderful people. Javier Is very personable and helps with the sessions. I am very glad I found them.

PT facility is clean -the cleanest I have seen in the EV. Dr. Dave provides quality supervision…read moreover PT and PTA. I have not seen another PT facility with a Dr. in PT. After watching therapists in other facilities, I am not sure they have completed the PT program. The knowledge here is a level or two above all other facilities we have used.

Our mother was admitted to Well Springs SNF following a hospital stay and was supposed to receive…read morephysical and occupational therapy to help her regain strength and independence. The evening she arrived, she was still able to walk. Unfortunately, the therapy she was supposed to receive--at minimum 3-4 times per week--rarely happened. Sessions were short, inconsistent, and often skipped entirely. Instead of helping her improve, staff frequently left her lying in bed or sitting in a wheelchair for most of the day. Over time, her muscles deteriorated significantly, and walking became nearly impossible. Eventually, she could no longer take steps without the assistance of a walking device. Basic care was severely neglected. She was not properly bathed or given adequate peri-care. Staff tried forcing her into Depends, despite the fact that she had never needed them in her life. As time went on, it became obvious this was simply because staff did not want to assist residents to the restroom. There were many times she would call for help and wait 30-45 minutes before anyone responded, often resulting in humiliating accidents. Her medications were mixed up on several occasions. We also witnessed feces- and urine-soaked bedding and clothing being left in her room and even thrown onto the floor. Our family met with management, including Heath, multiple times, but despite plenty of promises, nothing ever changed. We ultimately removed her from the facility, and within 12 hours she had to be hospitalized with a severe blood infection caused by unsanitary conditions and neglect along with bed sores on her back side. The night staff were by far the worst. My mother began recording the amount of time it took for someone to answer her call button because the delays were so excessive. She also suffered falls there--despite never having fallen before in her life. On multiple occasions, night staff left her lying on the floor with only her own pillow placed under her head while waiting for another employee to help lift her, sometimes for 20 minutes or longer. There were also several times our family arrived and found all the doors locked, forcing us to wait extended periods before anyone answered. Each visit, our mother appeared more neglected and distressed because of the poor care she was receiving. Late at night, children--presumably employees' kids--would run through the halls loudly, disturbing residents. Her water containers were frequently left empty and dried out. This place was an absolute nightmare. We personally witnessed verbal abuse from staff toward other patients in common areas. Based on our experience, I strongly urge others to stay far away from this facility. Their negligence nearly cost our mother her life.

I am a CNA of 20+ yrs that picked up a PRN shift Christmas Day 2024. The nurse I worked with was so…read moreawful & unprofessional I returned to Wellsprings the following morning waiting for them to open to report this nurse to HR. The nurse I worked with was VERY unprofessional in his remarks, attitude, & tone toward me. This nurse did not help me with fulfilling patient needs when I specifically ask him. This nurse made a point to tell me 2 times that "ya know, I am a good nurse". Never asked him if he was, this came as responses to asking him for help by grabbing more bleach wipes when I was in full PPE in a room assisting a resident. He never helped me once. This nurse created issues between a patient & myself that did not exist. He would not let me speak. He believed his conclusion. The resident corrected the nurse in his wrongful accusations toward me. Another incident while making rounds, I knocked on a residents door to check on her again. This nurse was angry with me because he was in the room I "disrupted him while talking to the resident". This nurse was very egotistical. I didn't understand why he was so upset with me. I had not done anything wrong. This nurse scolded me again & told me to stay out of this particular patients room that the issue was with. That I'm never to go back in there. I didn't understand why or what happened. A couple minutes later this nurse completely flips out & starts talking VERY loud in the common area where all the residents & their families could hear & see him and loudly said that "he doesn't trust me with any of these residents!" Then this nurse, not a manager, not HR, but this LPN nurse tells me to just leave now & go home that he doesn't trust me, to stay away from all the patients!! Of course it's nearing the end of the 12 hour shift &another CNA had showed up. But everything was ok until he knew he had to cover his lies & get rid of me so the truth wldnt be exposed. He wldnt let me speak or listen to me. He would talk over me or cut me off. I was absolutely shell shocked. This was my1st time working at this facility & I did a stellar job, especially having the limitations of it being a busy holiday shift & many families were visiting. I did my job & I ALWAYS assisted & cared for the residents as if they were my own family. The issue was a nurse that needed to cover himself & the mess he alone created & wasn't going to hear about anything else. He could have simply said he was wrong about what he thought had happened & I would have said it's ok, no big deal, water under the bridge. Now, I am happy to write this truth on the staff & the lies they will create to shift the blame &create scenarios that never happened. The Nursa app has evolved & now we can see the reviews left on our performances. Wellsprings of Gilbert has even left me a negative review about my quality of work. I was very angry at how I was talked to & treated by this nurse during my shift & I expressed that to Wellspring HR. I told them to watch their cameras! The resident did correct the nurse of what he thought happened or said but he didn't want me to speak to that resident again. That's when he flipped out. I am absolutely shocked that their management believe lies over truth. There were so many other incidents that happened with this nurse during my shift I would just shake my head in disbelief & continue doing my job. One that I will note is one resident was new to Wellsprings from the hospital. This resident had a couple incidents that pointed toward having C-Diff. I made the nurse aware & suggested to put a contact precaution on the patient's door so if in-fact she was positive for C-Diff, anyone who entered would know to take the proper precaution & prevent spread as it is highly contagious. I ask the nurse 2 times about doing this. He was angry at my suggestion &said he didn't like me telling him what to do. I told HR about this also. I explained to the nurse and HR I'm only reporting from previous experiences I have had with patients & hoping for protection by taking an extra precaution. This nurse never took a test to send off to see if the resident was positive nor did he put up a contact precaution sign at least until a test could be done to be determined. The resident did have several episodes & symptoms that pointed to C-Diff. I just report what I see. I was met with being scolded with egotistical remarks. Shame on you Wellsprings for turning on me. I brought this to your attention! I am a good, honest, hard working CNA. Yes, I was very angry & said colorful words as adjectives of behaviors I experienced, never direct name calling. I shared my experience with other healthcare management & they all agreed that I should have reported Wellsprings & that nurse to the AZ Board Of Nursing. I regret not doing that. I'm not perfect but I know God saw ALL of it and I can stand before Him blameless in your accusations.