I was suffering from a disc/nerve issue, and was able to get an appointment fairly quick…read more Office personnel were great, MA brought me back on time. Naomi Alcock was the provider. She was fantastic. Spent time with me with assessing my issue, and then spent time going over options. Would highly recommend Desert Spine, and Naomi Alcock.

Quite possibly one of the worst bait-and-switch experiences I've ever been a part of. I confirmed…read morewith the office that my procedure would be "covered," and they even framed a "test" injection as an easy next step--while admitting they weren't sure it would help--because, again, "it's covered." Afterward, my insurance paid $23. Then the clinic billed me $800. When I went back to ask them to honor what I was told--or at least work with me on price given their guidance--they refused. I asked about a self-pay option; they said no because my insurance had already paid $23. No flexibility, no ownership, no accountability. From my perspective, this is the definition of a bait-and-switch: reassure the patient about coverage to green-light the visit, deliver a token insurance payment, then dump the real cost on the patient and refuse to make it right. I left feeling misled and out hundreds of dollars for a "test" they weren't confident would help in the first place. Based on my experience, I can't recommend this practice to anyone. If you do go, get every "coverage" assurance in writing, ask for CPT codes up front, and verify directly with your insurer--because the verbal promises I received were worthless. I won't be back.

I can't say enough kind of things about East Mesa orthopedics. Kayla and Kelly are the kindest and…read moremost professional professional office staff I've ever dealt with. And where do I even begin with Dr. Hatfield. He replaced my right knee in 2020 and I haven't had any problems since then and he's currently hoping to help me with my left knee . They are just so amazingly, kind and professional and helpful. They truly care.

I first came to Dr. Hatfield after receiving disastrous care at the Core Institute. He was…read morerecommended to me, and I am eternally grateful to the co-worker who sent me here. Dr. Hatfield did a full knee replacement on me a few years back and he was fantastic. I loved that he was honest and upfront about what to expect--so many doctors sugar coat things (i.e. severe pain is not the same thing as "discomfort"). I healed up beautifully and went on my merry way. Now that my other knee is acting up, I'm back. I have full faith in Dr Hatfield's advice and care. He is not the doctor who insists you have a consultation first then sends you for X-rays then had you come back again for treatment. He had me get X-rays first then come in one time. He looked at them, diagnosed, and gave me my cortisone shot all in one quick visit. No nonsense! His staff is also very kind, knowledgeable, and caring.

Woman who answers the phone is constantly confused and muttering away on the phone. Treatments…read morehelped but at twice a week, there's no continuum of care. $95.00 is a lot to pay someone to give you a five minute massage, then let you ride the stationary bike for 20 minutes.

I came across Bloom Performance after I had been newly transitioned to working from home due to…read moreCOVID. I had not been working ergonomically and really tweaked my neck and shoulder. My physical therapist was great at evaluating & educating me, giving me exercises that could be done at home, and got me back to 100% I was so pleased that I wanted to continue my physical therapy journey to address other problem areas with my hips and low back. I find Chad & Eric, along with the techs, to be very knowledgeable, intuitive, and kind. I always feel heard and receive explanations and treatment that produce results. Whether it is cupping, dry needling, massage, or the physical work of exercise I always feel better afterwards. They don't let me skimp on exercise, push me to do my best, and keep me accountable. In addition it's fun and positive, which is exactly the environment needed for healing!

Everyone at ATI has been amazing. Really helped my SLAP tear in my shoulders to heal without the…read moreneed for surgery.

Very much improvement at ATI. I got my ramp removed and am using my new stairs. Starting to use…read morecane instead of walker great care. Great reminders. Thanks to all of you !

They are fantastic! I was recently diagnosed with the beginning stages of Osteoarthritis. There…read moreis no cure, but I wanted to slow the onset of it. Very friendly staff with a focus on getting you better. I was given numerous exericses and advised of a several items I could purchase on my own to ease the inflammation. They are not like a lot of offices that want patients for life. They want to help you and give you the tools to continue self-care. I'm glad I went and I'm very happy with the results!

Scott was such a great PT. He genuinely cares about his patients and was so helpful in getting me…read moreready to return to sport. All the PTs are awesome as are the rest of the staff. Everyone is caring, kind, and knowledgeable--it's a great atmosphere while you're going through recovery. 10/10 recommend Moore Physical Therapy and this location for PT!

There are a plethora of physical therapy offices here in the valley. There's no reason to go to…read moreone who isn't meeting your needs. Firstly, the staff at the front desk lie and make it as though you're the fool who got it wrong. You never get the same therapist twice, which makes it so a therapist needs to examine your chart so that they can remember who you are. I came here for my neck and lower back. I've gotten about 3 treatments on my neck so far. However, last week when Ava was going to do traction on my back, I asked her if she would do my neck as well. Her reply was a snippy "well, the order only is for your back, not your neck so we can't treat your neck." Funny thing tho, I've had my neck treated by other therapists at this facility. Now, all of a sudden, my order doesn't indicate my neck? Further, her tone in telling me this, as well as how she spoke with me in describing each exercise I was to do, was as if she were speaking to a toddler and not a grown woman. I've done these exercises many times and don't need to be explained on how to do them. As well, the client is never supervised while doing the exercises. Instead, the therapists are at tithe desk chit chatting and laughing. I called this morning to ask the front desk to please not put me with Ava again and that I was confirming my 12:00 appt for today. When I arrived, it was said to me, "oh no, your appt is at 1:30." We're all going to lunch now. The receptionist lied and told the head therapist that I never mentioned the time! These women don't listen to the clients when they call. It's as tho they're incapable of doing anything other than appointments which is sad. As well, I've informed them on numerous occasions and it's in my chart that I've had one knee replacement and bilateral hip replacements, yet time and time again, they gave me "pivoting" exercises to do, which couldn't be worse for hip replacement. Be extremely careful if you decide to go here. They don't know what they're doing!