They lost my winter coat!! It took 4 months for refund. Never had problem with Majic whom they bought . Bad customer service They yell read more

Truthfully i am not the I NEED TO GO TO THE DRY CLEANERS type of girl. But for my son I ended up having to add it on my route. Sage cleaners Staff- Thank you for being so pleasant. I will recommend Sage to anyone in the area Uniform was nicely starched pressed and cleaned properly. read more

I needed a local cleaner to run some coats and dress clothes to, I pretty have not used dry cleaning since the pandemic, I carefully read the reviews and chose to use Sage Cleaners. They did a good job cleaning up my clothes, especially a corduroy jacket that was smacked with bird poop in San Francisco at the Ferry Building. They took a bit to finish the order, but it is conveniently located by my house so it wasn't bad to wait a bit. Prices were fair, it wasn't necessarily cheap or expensive. I'd go back. read more

This is a sloppy and dishonest company with crooked policies and abysmal customer service. Don't take my word for it: look up the reviews for this "F" rated company on the Better Business Bureau. Background: We dropped off three coats to be cleaned at their Boyette Road location. The coats were supposed to be ready within several days. My wife went to the scheduled pickup, but two of the coats weren't ready. They told us to check back later, during the weekend, which we did. On our second visit the front desk employee still had no idea why the coats weren't ready, and she requested we called the customer service manager on Monday. I called as requested and was greeted by the absolute worst customer service I have ever received. The "service" manager, Barbara, told me they couldn't clean one coat without charging me extra and they had destroyed the other coat with adhesive. She asked for more time to remove the adhesive. I responded that becuase they are already more than a week behind schedule, I would be taking the uncleaned coat elsewhere and would be expecting a cash reimbursement to replace the ruined coat. She literally shouted at me, lied about having contacted me sooner (I checked my call records while we were one the phone), and then insisted their company policy is to provide store credit for damaged items. She refused to give me the owner's contact information and then hung up the phone. Why would I accept store credit from a company that had already destroyed one garment and failed to clean the other? Now I will be taking Sage Cleaners to small claims court in Hillsborough County, which is going to cost both of us a lot more time and money than the garments are probably worth. But you know what? It will be worth the hassle if I can help put these crooks out of business. read more

This was not a good experience! I decided to give this place a try based on some reviews that were out there. My wife went to pick up her order and she was basically charged $12.17 each for 7 items, less 30% off for a new customer. Mind you the work they did does not in any means command charging that kind of money! My wife asked the person at the front she said her name is Debbie, why is it so pricey? "I don't make up the prices you have to speak with Barbara", as she swipes my wife's card for $66.00. Now after reading more reviews we will not be coming back. Great way to lose a new customer Sage dry cleaning! read more

Sage operates the CLEAN BOX lockers in Olympus Harbour Island. I had my Calvin Klein wool coat cleaned at end of December. Picked up Jan 1st and discovered the Calvin Klein coat is completely damaged. The leather straps on the hardware of the Calvin Klein coat on the right side were all totally ruined.The leather is completely pulled off on all three hardwares on the right side only. I can no longer wear this coat. See the accompanying photos. They would not do anything to rectify - no apology... they blamed the manufacturer (Calvin Klein). First time I have ever had a dry cleaner destroy my clothing. Very disappointed they did NOTHING to try to make it right. AVOID THIS CLEANER!!!! You've been warned. read more

Sage Cleaners - Sage Dry Cleaner destroyed my Calvin Klein wool coat - the leather holding the silver hardware is completed scraped off.Completely damaged - Dry Cleaning Near Me - Brandon, Florida

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AVOID AT ALL COSTS. Took.a pair of Hudson Jeans and a"big man" dress shirt to be cleaned. Came to pick them up ....can't be found (I had the ticket) My local store (Valrico Commons) gave me a phone number for what I take to be the "main" store. I call and speak to Barbara who said she'd look into it. I heard nothing back from her so I reached out again and Barbara said it "appears" my clothes were given to someone else and she was trying to reach them. I asked to be reimbursed. 9 calls, several emails, and an in person visit to Barbara's location on Lithia Pinecrest has given me nothing but lies...Barbara even lied to my face. They hope I'm going to go away but I'm not. They owe me $165. I have spoken with my lawyer and have been advised what my next steps should be. At best Sage is incompetent. At worst they are thieves. And they definitely are liars. I sure miss Majik Touch!!! read more

Sage Cleaners - List of all my calls to Barbara - Dry Cleaning Near Me - Brandon, Florida

I was using Classic Touch Dry Cleaning without any complaints, but, they were bought by Sage Cleaners. There have been 4 deliveries to my home so far and 3/4 times they did not follow instructions. One time they even left my clothes out in the rain. They have a Web application that allows clients to schedule pick up and delivery with detailed instructions, however, the drivers do not even know that this exists. My sister asked a driver why he didn't follow the instructions on the web app? His response was, "What's that? I just hang them on the hook outside the door." I have reached out to them three times to figure out the problem and no one has been able to call me or text me back. read more

#1: they turned my brand new off-white designer dress that I had only worn one time into a two toned gray color. #2: I brought it back, as per company policy, to see if they could fix it and if they couldn't, they would reimburse me. They still have the dress and I have been in contact with Barbara and customer service. Who continues to report that she has not gotten a resolution from the owner yet. They have been holding my designer dress for almost a month now. they have not only ruined my personal property, but they have stolen it now. I am asking anyone who has had similar experiences with this cleaners to contact the Better Business Bureau and the national dry cleaners association. read more

I really cannot overstate the level of unprofessionalism by the owner representative, "Barbara". Be warned that they do not stand behind their guarantee but hide behind, terms and conditions or company policy. Neither are posted online or will be provided to consumers. Without going deep into the issue I will never recommend Sage and can only wish the best for those that have to deal Barbara. read more

I've gone about 3/4 times. I took my husbands khakis so they can can clean them well and have the starch that I can't really do lol but it had a stain and not the starch I expected. Then I took a jersey and again they couldn't take out a mud stain on my sons $45 jersey and on top they peeled one of the letters !!! That's why they make you sign a paper saying they don't wanna be responsible. Last I took my baby's boutique Santa outfit and they couldn't take a stain off either so I gave up on them. Oh and they are very pricey read more

Friendly staff! Dropped off my Ugg comforter and it is actually the color it's supposed to be. Good job guys!

Been coming here for years when they were magic touch. I know this seems a silly reason to rave about them but of all the cleaners I've tried in the Brandon area, they are the only ones on whom I can rely to not damage or Lose my stuff. Seems silly to hold the bar so low when their pricing is either on par or slightly more but they are organized, do a great job on alterations when needed, and very friendly. Their transition from Magic to Sage was seamless as my info and records were all still there. And I have appreciated the calls in the past to pls come pick up my laundry! It's in the complex on Miller and 60. read more

I have been using Seville Cleaners for years, but they were replaced with Sage Cleaners. I took my husband's two pairs of linen blend pants in to be cleaned. First, the charge was three times what it had been previously. Next, when he tried one pair on it was two inches shorter than the other pair. They are identical pants. Now, they made me bring the one in to try and "fix", which they couldn't. Now, they expect me to send the other pair back so they can compare. I'm not giving them the other pair again so they can ruin them!!! Now I've heard nothing. I will never take my clothes to them again! read more

I brought a men's short sleeve dress shirt and a pair of jeans to dry clean. Was quoted one price and was charged $12.50. OUTRAGEOUS PRICE FOR THE SERVICE. Never again! read more