I brought shorts snd pants in for zipper replacement. The clerk said I would have to supply my own…read morezippers, and that the repairs would be $20 per zipper. Seemed expensive to me.

The cleaning is great! However the customer service is hit or miss. One front desk employee seems…read moreinsufferable and hates her job. I have to guide myself through the process of dropping off and picking up. I may not return she's not worth my joy and time.

Everything is very clean and easy to use washer/dryers wish there were more locationsread more

Clean establishment with modern machines & conveniences. Several payment options available.read more

If I could give them a 0000 I would. They damaged a jacket and now won't return the item to me…read more I've stopped by this store 3 times without resolution.

I'd rate a 0 if I could. The customer service was terrible, insanely expensive, and the clothes…read morereeked when we got them back. Do not use this place.

Lost 3 ties and thankfully I was standing there when the next person came in because it was…read moregathered with his things and he about walked out with it. If I had left, they would be missing. No apology from staff. They were nice but seemed to just keep referring back to me and whether I had even given them it in the first place. This is the second time I've been here and both times were not great. Btw, this is the same place as Sage Cleaners and they do not have good reviews. They are one and the same business. Not sure why they are listed separately on here.

My dryer was broken & I didn't have time to fix it during a busy weekend, so i dropped off 2…read morecomforters & a large load of laundry for their wash & fold service. The staff was very nice but we had a mix up at pick up & they gave me the wrong comforters at first. When we found the correct ones i realized after i got home that one came out very starchy & stiff. Will be back for the wash & fold if another emergency happens but i will probably look for another cleaners for my comforters. *edit: The owner Betty is very sweet & called me after this review was posted. The 4 star still stands and i still agree their customer service was good. As stated before, the staff was very nice to me but Betty calling me was the cherry on top! I can tell customer service is very important to them.

Reasonable prices. Pick up and return delivery on time. Very easy to use their sevices.read more

These folks closed the doors. No signage, no explanation or notice that they moved or went out of…read morebusiness. Just an empty building. I tried a search for another dry cleaners in Sun City Center to dry clean and fix a loose hem on a pair of pants. I was quoted $14. to fix the hem plus cleaning. Eventually found Sage Cleaners in Apollo Beach that I will now use for my cleaning.

I've been using this service for about a year and the quality of their service, particularly…read morecustomer service, has become so bad I had to write a review. I took a large amount of clothing in for cleaning and alterations. I should have known better than to entrust them with this when the gentleman at the counter did not know how to measure an inseam or what a suspender button was. Three weeks later, the items were still not completed as requested. I had to make a total of 4 trips and a series of phone calls about suspender buttons, that were never put on. When I went back for a refund for the requested but incomplete alterations, I was told I was not charged for them, even though they clearly show on the work order. Why would a business knowing what was ordered, had not been completed, allow the customer to pick up the order. Either they don't like making money, or they're lying. (At their claimed charge of $3/per button, which I never paid for past alterations, I suspect the latter is true.) The first associate told me that he was not authorized to give any refund. Only the owner will do that and it would take three days before he would call me back. Viewing that as unacceptable, I made serveral calls to their customer service number. Unfortunately, it only takes voicemails. I left a message, and never received a call back. I returned to the store and asked for a manager. The two associates working indicated that their stores do not have managers. They can only leave notes in their computer system for the owner. I was also told that the owner does not ever give a refund, only credits and I should not expect a resolution from him for at least two weeks. If this wasn't my personal experience, I would find it unbelievabe that a business this size could be run so incompetently and with such poor customer service. This business does not deserve anyones hard-earned money.

In Feb 2023 I dropped off 3 sweaters 2 cashmere one merino about $400.00 worth…read more I picked them up the following week, all were shrunken too small to wear anymore. I called and was told I had to bring them back within 72 hours, well I got them cleaned for a two week trip. Which I left on the next day. So now I am out the cost of the sweaters and could not take them on the trip. Never use these cleaners. This is the first time a cleaner has ruined anything of mine and I an 70 years old!

They did a good job on the first item I brought them, a coat. So I brought them another wool coat…read moreand asked that they clean and de-lint it. When I went to pick it up the first time, it was "ready" but not de-linted. They apologize and said they would get the lint off. Two days later I came to pick it up and still it was covered in lint. After that I just gave up. I took the coat home and did the work myself. I probably will not go back anytime soon, but if I find myself in need of a dry cleaner, I'd try them one more time.

Used to love going here. The price as gotten ridiculous to clean 2 jackets, 2 pants and a vest was…read more$51 dollars? WTF!!! They won't get my business anymore.

I've been coming here for over 5 years and drop off clothes weekly. The manager that runs this…read morestore, Ms. Barbara, is a wonderful person and goes above and beyond to make sure items you drop off come back on time and are done correctly. She's the reason for the 5 star review and as long as she's here, I'll continue to use McNatt's for my laundry needs.

I took one shirt and four pants to have them pressed only, I already washed them at home. I was…read moresurprised to be billed about $45 for this! I recommend you always get an estimate before you leave your clothes so you won't be surprised with the bill. I found it outrageous to charge so much. The African American female at the register that received my clothes was not very friendly at all. I will definitely won't be returning to places that charge such extreme prices.

I brought in 2 small curtain panels for dry cleaning. First off, the girl behind the counter was on…read morethe phone clearly taking a personal call as she was discussing someone's pregnancy. I waited at the counter until she finished her call. I pointed out the area on one curtain panel that needed extra attention because of some dirt. Fast forward to pick up: $30 and the dirt is still on the panel. Will not be coming back.

Went there for the first time to drop off a suite with a shirt. Shirt and pants were ok but the…read moremost important part which is the jacket came back the same way as I gave it to them... with the back & side of the suite dirty. Do not recommend since this was for a wedding.