I'm livid about this move. Biggest waste of time and money; a quarter of our things were left behind; that which they did bring was left out in the hall; they took twice as long as we'd indicated we'd budgeted; they surprised us with random fees conveniently left out of the original quote; they also showed up with one less guy, at the highest quoted hourly rate. I was looking for move to move both a grand piano and the rest of our apt items. The piano part was fine. The rest was an absolute disaster. I can't believe this: They took SEVEN HOURS to move half our 1br apt down the street. Literally. Logistically everything was packed backwards, so they left everything out in the hall in order to move the couch in, LAST. It took us TWO HOURS AFTER THEY LEFT, to move the rest of the boxes they did choose to bring, inside our apt. We have yet to retrieve the REST OF THE STUFF, in the old apartment, since ALTHOUGH WE TOLD THEM EVERYTHING WAS COMING, they decided to just be done and left a quarter of the furniture in the old place. THEY NEVER ASKED ANYONE if we were finished. One guy sat at the piano for about 45 minutes because he was waiting for someone to bring up tools to reattach it. No one ever came. Ironically they DID take things clearly marked "do not take'. Conveniently they left all the awkward items like the ACs and appliances/paintings. This is the worst moving company I've seen in a long time. In explaining where to put things, they kept saying they had to wait for the couch/piano, which they moved last. No one came to survey the situation on either end. Every time I told one person something, it never got communicated to the other the guys standing around elsewhere. I had also asked them to wrap the couch, THREE times. THEY DIDN'T, so now there are HUGE, long scratches on my brand new leather couch. Pics to follow. These are some of the laziest (albeit friendly) people I've seen. We were quoted for 5 guys@$190/hr. Only four were present. One was completely useless. Usually one person was very efficient while the others stood around. I have multiple pictures of this out my window. read more

We have Used Safeway movers for full house moves as well as a couple of smaller jobs. The staff were very professional, polite, and took care of our prized possessions. The owner Jeff Fogarty and his wife Liz have been great to work with they are always punctual and I highly recommend them for any job big or small. read more

Excellent piano movers. Had to deliver two very expensive grand pianos in NYC. Faust Harrison, major NYC piano retailer, and others unreservedly recommended Safeway Piano Movers. Safeway enjoys a reputation within the industry as the only piano centric moving company with access to every major building in NYC. In my case Jeff and Liz in the office worked tirelessly to provide approved proof of insurance to a very challenging building. Safeway's men followed factory assembly instructions for an out of the ordinary PH piano. They were super careful and all this all during COVID. I sell custom pianos (Euro Pianos Naples) and I highly recommend Safeway. read more

Safeway Piano Movers - Movers Near Me - Kinnelon, New Jersey

I needed my Nana's piano moved because the family is passing it down to my daughter( her great granddaughter) Already a sentimental moment, these guys came in and handle the task so swiftly and professional. Even helped assemble my other items in my storage unit to get everything to fit! They completed the job in 30 mins, Wow! I will be calling when we find our next home to place it in! read more

Safeway Piano Movers - Piano - Movers Near Me - Kinnelon, New Jersey

I've left several messages for Safeway but never get a call back. Maybe they are out of business.

Piano move was scheduled for today between 10 and 11am. At 7:30 this morning, I get a voicemail saying they have "some other pieces to move" and they're changing the window to 1-2pm. Okay. My phone rings at noon. It's the same number that left me the voicemail this morning. I answer, and they hang up. I figure they were calling to say they were on the way and they'd call back. Never called back. Finally, 2:10 rolls around, I'm sitting in an empty apartment and still no piano movers and no call. I call the number back. The guy says they still have to go to another town 35 minutes away before coming to me and they're not going to get there until 4:00! Four. O'clock. And now it's 4:10 and I haven't heard a thing. Wonder if they'll show up? The guy on the phone, Eugene, didn't apologize or act like this was out of the ordinary at all. read more

I have used many different piano movers but jeff and Safeway are absolutely the best piano movers anywhere. Anytime we have had a complicated move I can trust jeff to get the job. He was featured in the Wall Street journal and is without question the go-to team for all piano moves, especially steinway pianos. At park avenue pianos they have steinway pianos exclusively and Safeway is the team they trust. read more

Safeway Piano Movers - Movers Near Me - Kinnelon, New Jersey

Jeff and his team did an incredible job of getting my piano across NYC and up a flight of narrow stairs. They were professional, clean and efficient with time. And the piano was in great shape post-move. I highly recommend them. read more

We have used Jeff and his team three times. First was to disassemble and move a Steinway piano for home renovations. The next time was to move that same Steinway up a flight of stairs in a tight townhouse stairway. They had just enough space and the walls and handrails were fine. The entire team is professional, able, and careful! As with all moves, sometimes it takes longer than expected. Our move took more than 90 minutes longer (we had alot of stuff!!!!) and they were extremely patient and understanding though sure their other customers were not happy for the lag. read more

Terrible experience, rude, not professional, has my piano damaged. Will never use them again.

This one company that lied right they our face. We used them to move from Englewood New Jersey to Boynton Beach, Florida. We were going to put both our cars on a trailer to send them down separately. The owner Jeff Fogerty said he would take both the cars on a trailer along with all our stuff. The purpose was not to add miles to either of our cars. On July 12 they picked all our stuff and the two cars which they put on a trailer later that day. All things were supposed to be delivered Saturday July 14 around 9:00am. So our friends dropped us off around 8:45am. No word from the drivers or company. Kept calling the owner. We sat all day in an empty house with no cars to do anything and no word when our stuff would arrive. The truck finally showed up around 8:00pm with one car on a trailer and the second car was driven down putting 1400 miles in the car when we were very specific that we did not want that done. When we opened the truck there were other customer furniture that we had to move to get to our stuff. We ended up carry most of our stuff in. My husband set up the bed himself. We will never use them again or recommend them to anyone. read more

We just moved our household, including a piano last Saturday. I can't say enough about this fabulous team! They worked so quickly, carefully and cheerfully together even though it was a very hot day. Everything was placed where I asked, and even when I changed my mind about where I wanted a sofa, they cheerfully moved it again. They took great care to wrap everything so it stayed clean and also that drawers wouldn't pop open. No damage to anything. They were so careful with everything. I will highlight recommend them to anyone that needs to move! Thank you Safeway Movers! read more

Safeway Piano helped me move from my apartment in NJ. The movers that showed up were incredibly nice and efficient. They got the job done quickly while also keeping all of my belongings safe and protected. They also got the job done in the amount of time that we had budgeted on the phone prior to the move so the bill at the end was no surprise. I highly recommend them if you are looking to move. read more

I have used several piano movers. I ask my technicians who to use. Needed to move a Steinway M. These guys are the real deal. They moved my piano from New Jersey to Brooklyn. Their movers actually know something about pianos. One of the mover's father is the head technician at Peabody. Considering that I have moved several pianos, I know that the mover can get tied up because they didn't expect a difficult move or have to have to carry down steps. I'm lucky that my piano fit in the elevator. These guys do a professional job. No question. read more

I'm glad I waited to write this review, since it wasnt until today when our piano was being taken apart and moved into our studio did I realize the poor job by Safeway piano movers a few weeks ago. Broken off key pad and they didn't even reattach the pedals. That's on top of the fact that they were 6 hours late and no phone call, no apologies and calling the office you get a voicemail all day. I think I left 3 voicemails asking where they were. We've used Safeway to move our pianos for several years (including many of our musician friends and Steinway artists) and we will never recommend or give them our business again. read more

Minor move: Danish Teak Jepson bed from NJ to NYC. Disaster. Jeff said his crew could disassemble, move and reassemble the bed. Unfortunately, the crew that disassembled the bed in twenty minutes and professionally wrapped the pieces was not the same crew that delivered the bed. The new crew cautioned that they might not be up to the task of reassembling the bed, but Jeff refused to send the previous crew. Sadly a beautiful piece of wood was jimmied together, parts lost, pieces of wood fallen off, random screws drilled in (even if they didn't fit), metal catches slammed out of shape. Not to mention this took two and a half hours despite relentlessly frantic calls to Jeff. Get everything in writing and get a guarantee that the same professional crew that dismantles is the crew that delivers and sets up. There's no arguing with Jeff once things head south. I cannot imagine allowing this company to touch my Steinway (as it happens, a Faust piano that has been satisfactorily moved several times not by Safeway). read more

We just used Safeway to move our newly rebuilt Steinway piano from the workshop to our apartment. Jeff sent a crew of four, and they were fantastic - careful, professional, friendly, efficient, and strong (3 flights of stairs!). They arrived a little early and finished in what seemed like record time. All communications with Jeff were smooth. The quoted price was also very reasonable for the job. Highly recommend! read more

Extremely pleased with this move of my Yamaha U1 Upright (500+ pounds!) from a second-floor apartment in Weehawken, NJ to a house in Croton on Hudson, NY. Movers (apologies for not remembering names) showed up on exactly on time, and expertly (and carefully!) moved piano down a very tricky and narrow stairway with some very difficult angles. I couldn't have been more impressed. It required amazing brute strength, and positioning the piano in very awkward and tight positions. But it went quickly and smoothly, with nary a scratch. On the other end, at the house, things were fortunately much easier, as the piano was just going into a ground-level basement. Considering everything they went through to get the piano out of the apartment, I think the movers were extremely grateful for the ease of the delivery. I will add: this is the second time I have moved this piano with Safeway. The first time was before I discovered Yelp, and again it was very professional and smooth. Admittedly, a little chunk was taken out of the bottom/rear corner at that time. I was wary of using Safeway again, as it was hard to deal with them about taking responsibility for that. And ultimately I just let it go. But there's no doubt that these guys can move a piano anywhere. So I gave them a call again. I told the movers about the problem I had the previous time, and they took extra care this time around. Even though I may not have given five stars for that first move, there's no denying it was a five-star move this time around! Thanks, guys. Greatly appreciated. read more

Jeff and his crew expertly moved a Steinway D up a steep flight of stairs. They were super professional, got the job done quickly, and at a very reasonable price. Don't let random people move a grand piano - these guys really know what they're doing! read more

We had a very positive experience with Safeway Piano Movers in our house move from Westchester County in New York to Fairfield County in Connecticut. From our first contact with Jeff through the crew's completion of the job everything ran smoothly, and the crew were both careful and efficient in dealing with an upright piano and several fragile pieces of antique furniture. We will certainly contact them again for our next move. read more

What a professional, excellent over the top flawless moving experience. Safeway moved the stuff from my son's NYC apt to another NYC apt via our NJ garage. Never has moving been so painless. Superb operation. read more

Safeway moved our household, including two midsize grand pianos, from Brooklyn into storage in NJ, and then to our new home in Beacon, NY two months later. Jeff and Safeway were a joy to deal with. Scheduling was easy and quick - Jeff usually answered when I called and if he couldn't, he always got back to me quickly. The price was reasonable and reflected the quote I received. Jeff went through the trouble of finding a storage space for us in NJ, which worked out great. As we were packing in Brooklyn, I felt that it was going to be tight in one truck, so I sent Jeff some photos of our stuff. He called back and said he'd bring an extra truck, and an extra person. The price increase for this wasn't much at all, very reasonable. When the guys showed up in Brooklyn, they all seemed psyched to be working and they actually had all of our stuff besides the two pianos on the truck in literally 45 minutes. They seemed to have fun doing it. And they were careful and professional. They had to work extra hard to get one of our pianos up the steps on the move out of Brooklyn, but they managed to get it out without damaging it. When they moved us into our Beacon home, they were on time, worked energetically and efficiently. They managed to get some really heavy large furniture up to the second floor without marking it or the walls. Moving can be stressful, but Safeway was really on top of it, making it less so. I highly recommend them. read more

A neighbor used Safeway Piano Movers. They completely blocked the road leading to my house with two trucks and left both trucks unattended. I honked and they came back after 5 minutes. They were rude, confrontational and menacing. They reluctantly moved the trucks but proceeded to block my driveway for half an hour even though they appeared to be done for the day. They moved about a minute or two before I was set to call the police. They left debris on my lawn and damaged the grass. If I could give less than one star I would. read more

Jeff came to my house and gave me a good price to move me 5 miles away. His men came late, complained they were hungry and took 8 hours to move me when Jeff said 3 hours. I had everything packed and labeled as to where to put the boxes in the new house. They scratched my piano, broke the top, the grandfather clock was dented, they LOST my son's West Point memoribilia, several boxes were never delivered, and items were never taken off the truck. When i told Jeff he said he would check his garage and see if the men put it in there. He said he puts stuff left on the truck there. (really!! it has happened before and they never called the customer???) My mistake was i belived in Jeff and his sales pitch at our meeting and that i didn't inspect the truck when they told me they were finished. When it came to the end, the bill was $600.00 dollars more then what was quoted. I am very disappointed and the $200 he reimbursed me for will not help the fact that they have all my precious items and never gave them back. So beware. I would definitely not recommend them. No integrity. read more