The customer service reps in the store are friendly; however the pharmacy service is terrible. I…read morecan't find a review site for just the pharmacy, so I am writing my review here. I waited 10 minutes on hold today. They are very short staffed and not very polite. I don't have many options because I have Kaiser insurance and they only allow certain pharmacies. Frustrating!

It's always a pleasure to shop here. They have the best assortment of candy anywhere. Their sale…read moreprices are good deals, and they are well stocked and clean. Every staff member I have talked to is kind and helpful. I'm very glad to have Bartells here in Arlington!

If zero stars were an option, I would do that. This pharmacy is a JOKE. It's filthy, bare shelves,…read moreand the prescription my doctor sent, this rite aid did not have in stock. It was for my kid and he needed it right away. Three days later an automated voicemail was left that it was in stock but we took our business elsewhere where. I honestly felt like I was on a penitentiary parent in this store. I will NEVER go back.

The location/intersection is in a sketch part of town. There are always losers hanging around…read moremaking it a unsafe place to shop. Do yourself a favor and take the trip down the road to Bartells.

I love you, Arlington Pharmacy. Unfortunately I always spend way too much money when I go here. I…read moretry to walk out of the pharmacy and not go look at the gift side of the business because I know I'm gonna end up buying something. It's a great gift shop plus the clothes are very nice and she has some really good styles and selection. My husband has been trying to keep me out of there. There's a little bit of everything ..... clothes, gifts & many possibilities. Just be sure you have your credit card if you're going to go in here. I've been in California for the last few months and I'm looking forward to going back to Washington because of the beautiful weather plus the possibility of going to the Arlington Pharmacy and finding something great to wear. I think there's been a real dip in business since I've been gone. Can't wait to go back.

I guess I expected more than a 3 day turn around on a prescription my MD faxed in at 7am on Monday…read moremorning. Or, when you are told your Rx is ready, and go to pick it up and only get a partial fill because it was called in before the insurance authorized fill date. Or, when you have an appt. for your flu vaccine st 3pm, confirmed three times by the Pharmacy, and have to wait 45 minutes because they dont have anyone available. Stop trying to be a fashion and home boutique and hire more help in the Pharmacy. Back to Safeway I go.

Prescription refills. Shots! For flu. Covid. Nice for little things cold meds etc. There's always…read moreone just around the block.

I was trying to get an urgent prescription filled here before heading back to Canada. Although they…read moredidn't have it in stock, Tim the pharmacist was so helpful and talked to the pharmacy near the border crossing who did and was able to start it while we were driving--really grateful.

I use this Walgreens usually for the pharmacy and usually go through the drive-thru with good…read morecustomer service. The main store yesterday, was however another story. I have been in Retail Customer Service for over 20 yrs and how the employees acted was not what I call good customer service. I went in to 1st get prints for my mom's 70th birthday party. The older guy in blue pointed to a kiosk, when I asked about them making prints with an online discount, he said the sale price would come up on the screen. I muddled my way through the scanner, etc standing up trying to ask for assistance(which printing was his job anyway) and he just said 8×10 look blurry with that small of a picture used. I submitted what I thought was correct, took a picture of the screen with order number and waited the 30 mins until ready by shopping the store. I picked up items from lots of depts, with no other associate asking if I needed help. Then I approached a worker to ask if they had a certain product and standing a short distance away, she didn't even acknowledge me, she just spent more time chatting about her personal life to a co-worker down the isle. When she finally stopped talking and asked what product I was looking for they didn't have it and I went on. I rounded the corner as she made a snide remark about what I had asked for. Then my prints were wrong and the associate at register seemed put-off that she had to make them the right size. Well if you had done your job in the 1st place, I could've been out quickly and not be upset with a bad experience! I work in shipping and deal with Amazon a lot and hardly ever order from them because they are making physical stores close. But seeing the way this main store, my pharmacy store is run, it is no wonder Amazon is getting the lion share of business these days. While I was in the store, I wasn't the only one they treated like that. I hope Management sees this and tries a pivot before perhaps you may not have jobs...

I used the drive through to pick up a prescription and Rachel was a tremendous help. She was prompt…read morein assisting me, very friendly, and was able to help me save a lot on my prescription. Rachel then shared that I'm able to find future savings on their website and proceeded to write the address down on my receipt. A+++ service!!

Shelves are bare. Lots of sales but not a single item rang at the price it was marked. Had to go…read moreback and have them adjust it because almost everything I bought was on sale. Cashier and manager were helpful when I brought it to their attention and fixed everything but I won't be back. It's a shame what Bartells has become since Rite Aid took over

The pharmacy is an absolute joke and a full blown disaster. It a matter of wasting your time and…read moremoney with these clowns. Completely incompetent staff. I had hoped for a better experience but sadly I have zero confidence in anyone who works there. Waiting for days on end, getting one pathetic excuse after another. I'm finished with these chaotic masters of chaos. Unfortunately they have constantly performed like a bunch of thoughtless fools and idiots. I've had my patience tested for the final time. No reason to believe they are going to do better based on the last 11 months of my tour of torture inflicted one frustration after another. No just no !

Finally giving up on this pharmacy. Absolutely terribly operated. Fire everyone and start over…read more They take longer to fill prescriptions here than any pharmacy I've ever been to. They communicate poorly with customers. They just make it absolutely clear that they do not care about the customers. It really feels more a bunch of people maliciously complying with corporate rules but it's the customers paying the price.

Would give zero stars if possible. Absolutely impossible to get ahold of anyone by phone without…read morecalling about 20 times. Have had medication missing when picking up prescription. Decide not to mention medication is out of stock until questioned why refill is taking so long. Randomly closed pharmacy due to "short staffing and weather" when literally every other store in Stanwood was open. Absolutely a train wreck of a store. Every shelf is empty. Do yourself a favor and go to QFC or Haggen.

This Rite Aid is located in downtown Granite Falls. They have a great selection of birthday cards…read more I always go to this location for cards. They have a great pharmacy and are always helpful and knowledgeable. I have had no issues yet with our pharmacy pick ups and the service is great at the drive up window. I definitely recommend using them for pick ups.

There is a man that works at this rite aid who has been unreasonably rude EVERY TIME I see him…read more I've never seen so many empty shelves and never find what I'm looking for Many items on shelves are far past the expiration date. The most frustrating shopping experience and my promise to never go again. I'll drive the extra miles to go to Lake Stevens

It's truly insane how miserable the lives of every single person who works here is. I got a…read morechallenge for you. Go into this store & just try to ask for help. With anything! Literally every single person you ask will look at you like they want to off them selves. They'll have the worst attitude possible. & typically never even help you. I am a regular here & will continue to be a regular here. But now you just voice my opinion openly for them all to see. I hope this reaches the managers because this stores quality is 0 stars

Went to pharmacy and paid with a $100.00 bill. Didn't give me back the correct change and when I…read moresaid "you owe me more than that" they argued and said paid with a $50 and refused to give me the rest of my change. I later called the manager and they told me just to call the police. Are you kidding me? I'm so pissed & I will be taking my business to Costco pharmacy. Walmart is a joke!

Racist. I was being stereotyped and no one has any customer service. I told a supervisor and she…read moreapologized, I like target sometimes but today the racism was obvious by employees toward customers at this store. Now I know why my friends boycott it. Targeted by 5 people and no says excuse me either. If I could give zero stars I would.

Li was an absolute worthless employee. Made me do her job for her, no customer service and rather…read morerude.