Evan was wonderful. My friend was frantic because he discovered just two hours before he needed to leave for the airport that he had misplaced the key to the locked box containing his passport. It was not one of those locks that any amateur with a bobby pin can pick. Evan met us in Framingham on our way to Logan and saved the day. His fee was reasonable considering the urgency and that it was early on a Sunday morning. I appreciate that Evan was accommodating, friendly, and calm, and didn't try to take advantage of our predicament. We'll definitely be calling him first if we ever need a locksmith again. read more

I miscommunicated with Evan he thought I had a auto key situation when it was just a lockout, but then he went out of his way to tell me what I should be paying fair market value to someone else already on the way. Truly stand up person, and I will be calling him next time. read more

Couldn't be happier. Service was quick and wonderful. Really appreciated Evan. Couldn't ask for a better technician. I found him after being rejected by several locksmiths who simply couldn't repair my lock. My gratitude to Safeway Locksmith. Thank you. read more

When the battery to the keypad on our safe died, there was no way to open it. It was a cheap wall safe that came with the house, and the sellers never gave us a key. Evan walked us through our options, and we concluded that it was cheaper to have him drill out the lock and then replace the safe than have him spend the time to try to get in without damage. So he recommended the option that made it a smaller job for him. He was very responsive, easy to schedule, and great to work with. I told him there was nothing valuable in the safe (it's where Elf-On-The-Shelf spends his off seasons though), but Evan still made sure he had me in the room for the moments leading up to the opening. If you're in the market for a safe, make sure to get one that has an auxiliary battery input accessible to the outside. Or go with a mechanical lock. read more

Got locked out of my car and called here due to good reviews. 11/10 recommend! They answered so quickly and were at my car in less than 15 minutes! It was such a quick experience and so worth it! Lovely employees as well! Support local businesses!! read more

Evan was kind and responsive during emergency! I would definitely recommend Safeway Locksmith.

I thought I was locked out of my house due to a misunderstanding over a lost key, it was later and bad weather, and the owner didnt hesitate, was so nice, understanding and responsive. read more

my patio door lock was malfunctioning . The tech came back twice and replace it with a simple door handle and deadbolt . charged me 545.00 which after talking to people is outrageous price read more

Wonderful service! Called and came immediately, and helped us with fixing our lock. Service was also very quick :)

We needed Evan at a short notice last week and he made sure we were accommodated in a timely fashion ! Evan is very polite, honest and knowledgeable, he gave us right advice on the locks for our new house. There was zero pressure of up selling or trying to buy new stuff, infact we gave us recommendations on the best possible options without compromising the security of our house ! Overall, he was very efficient and explained us the whole process and also about making other improvements in the future. I highly recommend Evan/Safeway (Framingham) to anyone that needs any help with their locks ! read more

This is my favorite locksmith in town. The guys is really nice and he is on call when I locked myself out of my home. He is quick, like come in 15 mins and open my door like magic! He even teaches me how to open the door next time if this happen again! Definitely 5 stars! read more

Evan was fantastic. My cat sitter accidentally locked herself out and I was in a different country. He came by in less than thirty minutes at 7 o'clock at night and helped her get in. He was fantastic. I will be using him to make all the locks the same when I get back. He was very very professional and extremely quick (even with my pain in the butt locks). read more

Response to Evan's feedback: Evan, you clearly have me confused with someone who cooks. I don't. I also am not the person you described as I just moved in 6 weeks ago, not months ago. I had not yet unpacked my boxes so couldn't have even boiled water when you ( no was one with you so no "we" as you describe) re keyed my locks immediately at time of my house purchase. I didn't order anything online. You advised me to buy my own locks which I did and then you came to rekey them. The fact is, your rekey job didn't work immediately upon completion. I asked for help, not a refund, to keep my home safe. You failed at this job and the public has a right to know. Can this stop? Sigh. Evan, I don't have kids. read more

Evan is awesome! He knows so much about locks. He works fast and responsible with reasonable charges. I would go to him for any lock and key problems! read more

Safeway Locksmith - Keys & Locksmiths Near Me - Framingham, Massachusetts

Evan is awesome! I had an issues with both house locks and my schedule only allows me the be home during the day on Sundays, he came right out to my home and fixed both locks! A++. Service if you need something done call Evan! read more

Amazing Service! The person was really quick and on time! Very welcoming and he knows all the techniques and procedures! He could figure out by the lock and the strategy to use read more

I called Evan based on the Yelp reviews I read and he did not disappoint. He was early, and was able to cut through my Kryptonite lock within 5 minutes. He charged a third less than his quoted price. Highly recommend and will use him again. ***** A+++++ read more

Excellent service!!! Evan is very Polite, Courteous and Knowledgeable. He is an expert and knows his stuff. We were locked out of our apartment and Evan helped us get in just within 5 minutes. If you ever get locked out he is the guy to call for. I would definitely recommend him to anyone that gets locked out. read more

Evan is a great locksmith and stayed within budget. I'll definitely rehire when needed when but will be sure to refer him. He's very professional ! read more

I really appreciate Evan for answering my phone right away when I accidentally lock myself outside. He came at the time as he told me and unlock my door within 1 minute without making any damage. Really good service. read more

Evan is as good as it gets -- cheerful, helpful, amazing quick (he was here about an hour after I first called). His costs were fair and reasonable. A wonderful guy to work with. We'll use him again for any lock needs. read more

Stay away. Service and skill set of locksmith you will get by using Safeway is EXTREMELY inconsistent. We used Safeway once back in January to change the locks at a new house, and were very happy with the service we got, from Evan (I think the owner). A few months later we wanted the locks re-keyed and a deadbolt added - we set up an appointment with Evan, and was told that Richie would be coming to do the work. Richie was late (he did call to tell us that he was delayed) and once he arrived we reviewed the work to be done - rekey locks, add a deadbolt, and change an antique doorknob on a door. Richie had to leave during the appointment because he did not have all the materials with him, and while adding a deadbolt to an exterior door, he misjudged the door type and door jam, and took a sizable chunk out of the door, and also put a hole in the doorjam, so that you could see the deadbolt when it was turned. We were completely unsatisfied with how the lock was installed (and did not allow him to complete the last project, as he was still working at 7pm from a 2pm appointment, and furthermore, left a mess from rekeying locks and drilling) and did not pay our bill - we wanted to talk to a manager, as we felt we were owed a new door. Richie and a manager (I believe Rick) returned to our house a few days later to come up with a solution. The solution was a metal plate that was put over the missing wood on the door; we were still not happy, as the door looked terrible, and stated that we needed a better solution or a new door. They insisted we did not need a new door, and that if we did want one it would be cheap; furthermore, they continued to state that our door was not worth anything (it was an old door, but this did not matter; it went from looking fine to terrible after the work was done!) We were supposed to hear back from the locksmith after that - and never did. We called multiple times, talked to Bobby (a manager?), and still never heard back from the locksmith. We continued to call to resolve this - our calls were not returned, and upon finally getting someone on the phone again (Rick, the manager who came to assess the situation) he was rude, dismissive, and stated that the locksmith who did the work just decided he did not want to deal with the situation. As a whole, this business lacks skill, knowledge, follow through, and customer service. read more

Evan, the master locksmith of Safeway in Framingham is professional, reliable, inspires confidence and knows what he is doing. HE has been in business for many, many years. He showed up at my house within 15 minutes of my call, fixed my lock - all the while explaining what went wrong - and even fixed a problem with my door seal that I did not even ask him about. He just did it on his own. I highly recommend him. read more

I locked myself and my kids out of the house this morning in the craziness of getting kids off to school. I called and Evan answered the phone. Very polite and courteous. He said he'd be here in 20 minutes and he was here in 10. He was amazing. He's an expert at his craft and had us in the house in 5 minutes. Thank you so much. read more

Evan came a couple of hours after I called. He was awesome - skilled, honest and pleasant. I will use him again.

Evan was very helpful, speedy service! Came to fix my lock the day after I called! Very knowledgeable and honest work!

When my husband and I bought our new house, we knew we'd need to have a locksmith come in to fix a few locks and re-key all of them. When I called Safeway, Evan was able to come out to give us an estimate within a few hours. He then left to give us some time to consider the costs of the various services we were looking to do. He gave us a courtesy call the next morning as I requested to get our final decision. He's very low pressure and was always willing to work with whatever we wanted to do, including putting it off if we so chose. He was very up-front about why he was doing what he was doing and gave us suggestions on what improvements we might want to do in the future. It was a great experience working with Evan and I know who I'll call if we need a locksmith again in the future! read more

Evan was fantastic- highly communicative, knowledgeable and professional. He walked me through my new house and helped me understand each of the entryways and risks. He was also able to answer questions about a door that had been installed improperly. Evan ended up advising that I not re-key the locks and refused to accept payment for the service call even though he gave his time, a lot of helpful information, and lubricated a few doors so they locked more smoothly. I will be calling Safeway Locksmith again for any future services I need and would encourage others to do the same! read more