I requested service from KSE Garage Doors for my rental property in needham. Turns out the spring…read morewas broken on my door and needed to be replaced! Kasey came out the same day and replaced it for a great price !! I can't recommend these guys enough!! They are a true example of 5 star service providers

We requested service on Friday and they came the same day. This company was amazing.they showed up…read moreon time, took care of our issue and they charged us a good price

We had a new garage door motor installed in July 2025. I seems to work in "good" weather. But in…read morecold weather it has lots of problems. Primarily the door won't stay closed. It will go up and down several times before it remains closed. I've been late for appointments that I left extra early for because I couldn't trust the door to close. A technician has come out 3 times since October; the answer is always how very sensitive the sensors are. There's NOTHING interfering with the sensors. Even the technicians don't see anything. We are very disappointed that this company cannot fix a problem they installed. These are sensors for warm weather states. They don't work reliably in MA fall and winter months.

Unfortunately this company will tell you one price to fix your issue and after you have agreed to…read morehave the work done they will send you a bill for a much higher amount and when questioned about it the billing manager, Lisa, will tell you flat out, "that is the price, nothing you can do about it" even when you explain that you were told a much lower price by the office person and the technician who performed the work. She even lied to me and said she told me the higher price which never happened. I would never recommend this company to anyone. It also took them 4 visits to fix my issue as they kept showing up with the wrong size springs. I also had to physically help the technician install the weatherstripping on my garage door because he could not do it by himself, it was a 2 person job. Then he put the rusty old springs on my new carpeting that I had on my garage floor that is now stained forever. Again, I would not recommend them to anyone. I understand mistakes can happen and things miscommunicated but to be so rude and lie to a customer is just not acceptable. I'm sure they are making alot of money but it won't be from repeat customers.

I wanted routine maintenance service for two doors. The worker spent less than 10 minutes and I was…read morecharged $195. He just opened and closed the doors and put some oil on. Needless to say, I will look elsewhere next time I need service.

John at Thompson did an outstanding job installing our new garage door opener. Thompson has now…read moreinstalled openers on both our garage doors and has done an awesome job on both. John exceeded our expectations to ensure our new opener was installed according to specifications. John lined everything up and replaced hardware where needed. I would highly recommend Thompson if you want to make sure your new opener is properly installed. Steven R.

We are very pleased with our new garage door. The quality is excellent, and the installation was…read morecompleted professionally and efficiently. The door operates smoothly and has greatly improved the appearance of our home. Highly recommended!

Was professional, came right away on a Sunday and no xtra fee. New right away what the problem was…read morefixed it fast and we were good to go!!

This place has very good technical personnel. They were on time. Explained everything that needed…read moreto be done in detail. No hidden surprises. Work fast but well. My garage door works better than ever! Jake was a blessing to have at my home! I recommend this place highly!

One of our doors wasn't opening reliably. Servicemen came out the next business day, fixed that…read moredoor, then checked the second door as I asked, spent time to answer my questions about the system. Reasonable charge. Will definitely call back when needed.

After losing the use of our reliable garage door opener having had it for so many years, we felt…read morelost having taken it for granted. However, Middlesex Door Systems quickly resolved our problems. Everyone we communicated with at Middlesex were professional, and treated us with respect. From the time Paula quickly answering our inquiry about replacing our door opener, providing a quotation which was reasonably priced, scheduling the installation, to having the opener installed, the entire process took only 3 days. The installer, Danny, arrived on time, was polite, knowledgeable, and worked very efficiently in installing the new opener much more quickly than we had originally expected. He was very respectful of our property. We are very happy with our new Liftmaster door opener. Thank you!

A technician erroneously installed springs rated for a 160-lb garage door. My door weighs 120 LB…read more This caused the pulleys and cables to fail and put excessive force stress on my garage door opener. I had to replace the springs, pulleys, cables, and garage door opener. When this was brought to their attention, the VP of the company refused to take responsibility for their technicians' mistake. DO NOT USE THIS COMPANY.