Very professional from start to finish, I would definitely recommend, especially if you have odd…read moreinstallation like mine. I have an old detached garage that was converted to a potting shed, that I wanted back as a garage. It was especially tricky, as the garage floor was on a slope, and the original opening had been enclosed, so it would would need to be roughed in. There were also a couple beams in the area where the opener would be installed that might be in the way. Dave F., the sales manager had a great grasp of the challenges and indicated that they could do the entire job including rough-in, door and opener. I was especially impressed when he recommended that they could install overhead rails that go on a slant that followed the slope in the floor, to maintain clearance with the top of the car. I got 3 other quotes, and none of them would do the complete job or offered the custom installation required. Two of them never even looked in the garage, and one was better, but referred me to a separate contractor for the rough-in. They were all price competitive, except for one that was 4x higher than the rest (the Costco buying program, ugh). The install was delayed a couple of weeks due to installer illness, which is understandable during December. They were good at letting me know about the delay a day ahead of time. Greg S. was the installer and he showed up right on time, wore a mask while we talked and did a great job on the rough-in and installation. It was pretty tricky, as he had to fit the garage door opener rail under one beam, then over the other beam. It was a tight fit, but he made it work. It was a beautiful job. Tina takes care of the billing and did a good job of taking the deposit and sending the final bill. This was all done by phone/credit card to save time. There was one small problem with the final bill, which was quickly resolved. I've had the door for about a month and am very happy with it. I recently mentioned to Dave F, that since it's a detached garage it would be nice to have an outside keypad, and he was good enough to drop one off recently. Again he went above and beyond in service. Thanks again.

Responsive, fixed the issue quickly and I thought a fair price. When something goes wrong with your…read moregarage door, that's what you want: resolution and responsiveness. I would definitely call Door Systems Worcester again and would also recommend them.

My mother got locked out of her house. We called and the tech gave us an estimate of how long to…read moreexpect him. He arrived quicker than the estimate which wasn't very long to start with. Went above and beyond. Won't go into details but we were highly impressed and in the house quickly with spare keys. Very happy customer.

To say I was in a jam is an understatement. I own a house a few hours away, and had to (remotely)…read morehire an attorney and evict a nonpaying tenant. The situation got complicated, and I was freaking out that the locks wouldn't be changed quick enough and the tenant would come back. Well, Oscar comPLETEly saved the day. He quickly went over to the house, helped me choose the locks, installed them, FaceTimed me along the way, and sent me photo/video of all the completed work. I can't tell you how much this man cared. Oscar made me feel so comfortable to contact him - told me to call if I needed anything at all. And whenever I did call, he answered immediately. Oscar gave every single detail his full attention. He listened to exactly what I needed. And he went out of his way to make sure I was satisfied. In closing, I want to stress this: not only was Oscar highly competent, reliable, friendly, honest, responsive, and knowledgeable - he was also truly kind and understanding. This was an incredibly stressful time for me, but Oscar put me at ease from the beginning. He handled everything so smoothly that I could actually take a breath. Not only is Oscar the best locksmith I've ever used...he's a good person.

Bruno is the best! Very happy with my garage door. 5 years later and if there's anything that…read morecomes up he is always there to help! They come highly recommend! Service is great to they stand by what they sell.

We had a new garage door motor installed in July 2025. I seems to work in "good" weather. But in…read morecold weather it has lots of problems. Primarily the door won't stay closed. It will go up and down several times before it remains closed. I've been late for appointments that I left extra early for because I couldn't trust the door to close. A technician has come out 3 times since October; the answer is always how very sensitive the sensors are. There's NOTHING interfering with the sensors. Even the technicians don't see anything. We are very disappointed that this company cannot fix a problem they installed. These are sensors for warm weather states. They don't work reliably in MA fall and winter months.

My regular Locksmith didn't know how to do 2 out 3 safes. I only have 1 key to the newer safe and…read moreneed a dial put on it to make it easier. Extremely Expensive though!!!

Responsive.. The service was quick. He made room for me at the end of day, the only locksmith that…read morewas responsive available for same day service. Price was fair and just right for the service.

Evan was professional, quick and kind! He came within minutes of my calling, and he offered a much…read moremore reasonable rate than the other company I had called first. He let me know that he actually operates out of Framingham, unlike other locksmiths that just advertise in the area. Highly recommend!

Evan was wonderful. My friend was frantic because he discovered just two hours before he needed to…read moreleave for the airport that he had misplaced the key to the locked box containing his passport. It was not one of those locks that any amateur with a bobby pin can pick. Evan met us in Framingham on our way to Logan and saved the day. His fee was reasonable considering the urgency and that it was early on a Sunday morning. I appreciate that Evan was accommodating, friendly, and calm, and didn't try to take advantage of our predicament. We'll definitely be calling him first if we ever need a locksmith again.

These people cannot even keep an appointment…read more Twice they failed to show up -- no call, no courtesy, no explanation. When I called to ask why no one arrived, the response I received was dismissive, as if my call were an inconvenience rather than a legitimate question. I'm actually glad they never showed. If a company can't manage a simple appointment, how could they possibly handle a major project worth tens of thousands of dollars, on schedule and with professionalism? This experience told me everything I needed to know. I will be taking my business elsewhere.

Bruin has replaced our doors and windows over the past few years and the craftsmanship was high…read morequality. Post-installation service has been timely and comprehensive.

My knob door lock had been sticking for some time, so I called Caola on Monday and was able to get…read morean appointment for Friday to have the knob replaced and a new deadbolt installed. Zack arrived on time and was very knowledgeable and professional. The installation ended up being more challenging due to a pre-drilled latch hole on the door jamb that was spaced incorrectly, but he was able to find a solution and the new locks work perfectly. I would definitely recommend Caola to anyone that needs locksmith services in the area.

We had to call them on a Sunday afternoon after returning from a trip to find our door wouldn't…read moreopen. DJ told us it would take him 45 minutes to get there. We asked him to come anyway and he arrived after 43 minutes. He opened the door, identified the problem as an issue known by the manufacturer, ordered the free replacement part and installed it after it arrived a few days later. All that for a single service charge (at 50% because we're within 2 miles from the store - go local!) and a bit of labor. DJ was very knowledgeable, friendly, fast and tidy. Overall, a very pleasant experience, and I would call him again immediately. Bonus: he sends you a text message with a calendar link to confirm an appointment, and he takes credit cards and ApplePay.

Wonderful service, wonderful skills, speedy service. Thank you so much for two great experiences!read more