Folks, you would be hard pressed to find a security system installer as good as Greg at Sprint…read moreSecurity. Attention to detail, knowledge, and perfect execution along with very fair pricing makes him a rarity in the alarm business. I have to say, he even found a serious error in our system, where the smoke detectors were not linked so an alarm on one floor did not sound on other floors. This was after an "inspection" was performed and passed as part of the closing process. Of course, Greg spotted this and fixed it, and who knows, may have possibly saved our lives if we had a fire event. Just a fabulous service and experience. Thanks Greg!

Greg is a lifesaver, I can't recommend him and Sprint highly enough. At my business, our previous…read moresecurity service provider of many years gave us only one week notice that they were terminating our service. I called Greg and he got right on it. When he and his associate Rimas came by to do the install, it was a way bigger job than any of us had expected, since our previous provider had left things a mess. It took literally about twice as long as expected, and was a very demanding job. They never complained once, and didn't charge us extra. They got us up and running in no time, at a very fair price. Sprint is the best, we're so happy to be working with them!

The team here is flexible, patient, thoughtful, hardworking, knowledgeable, and gentleman-ly. Our…read moreFrame TV install turned out perfect

Kevin was very communicative and gave a fair price to mount this tv that I had a hard time looking…read morefor studs. He was clean, respected house floors, and talked through the process of mounting the tv. He also shows you were you should have the tv for line of sight.

This Driver was drunk or high. Driving on rt 20 to rt 95 October 22nd Tuesday around 4:00. Trailing…read moreme, speeding , swerving. Seems like he was definitely in a rush to get where he was going. I usually don't write reviews but I'm a concerned citizen and was definitely concerned that day for myself and others on the road. Nothing bad to say about the company, just the driving. Should have #23 take a driving test again.

This company is one of the worst I've ever dealt with. We needed a sprinkler installed in a…read morebusiness we own- from the moment we called to set up the appointment to even after it was installed it has been nothing but headache and terrible poor customer service. #1- They are rude #2- They completely overcharged us- charged us for 8 hours of work and for equipment they didn't use. They only worked for 3-4 hours. #3- The sprinkler system started leaking a few days after installation at a joint due to improper set up. When we called to ask them to come fix it since it was their fault we have been hung up on, sent to voicemails with no return call and told there was nothing they could do about it. . We are still waiting while everything in our closets and wall get ruined. Please save yourself time, money and a headache and find ANYBODY else.

Technician James is OUTSTANDING in expertise, explanations, repairs. He was efficient, effective…read moreand a pleasure to work with.

We have been loyal paying customers for the past 10 years. Our carbon monoxide alarms started…read morebeeping and they would not send a tech out to look at the system so we had to call the Winchester fire department. Do not use this company.

Living alone can be so frightening, especially this day and age! I worry much less now that my…read morehome is protected by a custom security provided by Lookout Security. The team who came were not only very professional, but also patient. Each step was fully explained to me as they were installing the system and did not leave until I completely understood how it worked and who to contact if I had questions. One morning I answered the door forgetting the house was alarmed and within a few seconds the alarm company were on the phone! So impressed and feel extremely safe and protected. I highly recommend this company and it's amazing crew.

Look no more for peace of mind!!! Lookout Security is the best security system there is today…read more Professional, Individual system to your specific needs or concerns. Truly knowledgeable, up to date, and the staff is wonderful. They explain everything step by step - you will not be disappointed, inside and out of your home, forever safe.

I was a long‑term customer of Alarm New England for eight years, and my experience steadily…read moredeclined over time. What began as a positive relationship eventually turned into repeated billing issues, including double charges and unexplained fees that required me to cancel autopay and change my card information. A major concern for future customers: Alarm New England locks their Honeywell Lyric panels with installer codes that they do not provide to the customer, even after the contract is fulfilled and the equipment is fully paid for. When I asked for the installer code, I was told I "did not have access" to it. This effectively prevents you from using your own hardware with another provider. Only after I sent a certified termination letter did the company suddenly reach out, offering to reset the code, but only if I powered the old panel back on, which I had already replaced. Service quality also declined over the years. One simple sensor installation took nearly an entire day, and phone hold times were often 20 minutes or more. I was also quoted an extremely high price for a basic battery replacement, which came with pressure to sign a new multi‑year contract. I have since switched to a local company that provides full access to my system, transparent pricing, and no long‑term contracts. Based on my experience, I would encourage others to research alternatives before committing to Alarm New England.

I am 70 years old and this is probably the worst company that I have ever experienced dealing with…read more There monitoring service is actually worst than the products that they install. False alarms that they can't correct without hundreds of dollars in extra charges and long wait times to get resolved.

Mark was extremely unprofessional. Created an issue with a separate contractor. Very argumentative…read moreand will try and speak about a trade he is not licensed for. Does not work well with others.

To be clear... I think alarm systems and alarm service contracts are one of the great scams out…read morethere. That said, I needed some work done on an older, not-in-a-service-contract system, to pass the Cambridge Fire Inspector's inspection. I was told by the big alarm companies out there that I would need to invest in a new system to get the house ready for the inspection. The price the big companies quoted? Well each detector would be 4x the cost of what I could get it for retail, PLUS they would charge me $500/hour. Not to mention, they are so behind schedule that it would take weeks to schedule the work. That would have thrown off the closing date of my house sale. So I asked my electrician if he had any suggestions on how to avoid this scam, and he gave me Mark at Empire Alarm's phone number. Mark took my call on the first ring, he made calls to do additional research, created a work around to satisfy the inspector, and had finished the job two days after I first called him. What more can I say? Avoid the big companies with those fancy vans.

Fast service, professional and great pricing. Answered questions I had and gave solid…read morerecommendations. I would work with them again.

From the owner: At LeWins LLC we offer Modern Smart Home Systems for Your Security, Lighting, Climate Control, and…read moreAutomation. Imagine a home that takes care of you: automatically adjusting the lighting, climate, and security, while seamlessly integrating multimedia and household automation. This is not a fantasy – it is reality with modern smart home systems. Our company offers comprehensive solutions to automate your home, making it safer, more efficient, and more convenient. What is a Smart Home? A smart home is a system of interconnected devices that can be centrally or remotely controlled via smartphone, tablet, or voice commands. It integrates cutting-edge technology to give you maximum control over your living space. Core Smart Home Systems provide seamless automation and integration for lighting, security, climate control, and entertainment, enhancing convenience and energy efficiency. With intuitive controls and AI-driven features, these systems adapt to user preferences, ensuring a personalized and secure smart home experience.