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Mobile, AL

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Auto mirror repair

Auto mirror replacement

Auto window repair

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9 months ago

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1 year ago

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Safelite AutoGlass

Safelite AutoGlass

(19 reviews)

Overall very professional experience. Call center very helpful and friendly. Front desk helpful and…read morefriendly, even gave a further discount from the already discounted call center quote. The technician was also very good at her job. Overall very good experience. On my road trip, got a chip/crack in my windshield when debris hit the windshield on my 2016 Model S. Located a Safelite near my charging destination in Mobile, AL. Safelite call center got me squared away with an appointment less than an hour in the future. I asked for a discount, got one. Got to Safelite, the front desk guy had my appointment sheet out already, expecting me. He applied a further discount. He said that they charge a standard lower fee for the repair for walk-ins. So he lowered it even though I'd already agreed to a higher price with the national call center rep. Technician introduced herself. Repair was done in less than 30 minutes. Cleaned all the windows. I think she even cleaned the sunroofs!! If I was a local, this would be my go-to glass repair place. Other franchisees have to come here to learn a thing or two!!

My adult daughter was driving a fair distance yesterday to get to her appointment at this store in…read moreMobile on I-65. Google Maps advised she would be 10 minutes late to her appointment so she called to see if this is a problem. She was told there is a 15 minute window so continue and she would be fine. She arrived exactly ten minutes late and was told to leave and reschedule. The lady at the front told her the fifteen minutes was just a corporate rule. This is horrible service and I would never recommend going to the store.

Safelite - windshieldinstallrepair - Updated October 2026

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