My white car had tar all over the fenders. It didn't come off after going through the car wash…read more Rich's in Daphne give me a complimentary wash. Additionally, they came out to my car afterward and manually applied a special solvent to remove the remaining tar! They were so professional and accommodating. This was a perfect example of going above and beyond their jobs to satisfy me as a customer. My car looks brand new! No more tar! I'm very grateful to the manager, Chris, and his team for making sure that I didn't leave until I was satisfied.

My wife enrolled in the most expensive monthly wash membership. It went fine the first time that we…read morewent through the wash. Te second time was about a week later. The computer didn't recognize the barcode sticker that was installed on the windshield. So we couldn't enter. Meanwhile, cars were backing up behind us as a young man walked slowly from the gate to the building and back three times. Eventually another young man walked up and asked what was wrong. We explained, gave him once again the last four digits of the card used to enroll, the name, tag number etc. Cars continued to back up behind us. I asked him to use his code to pass us through so the other customers could be served. After a couple of minutes he did so. We paid for the most expensive wash, but didn't get all of the promised services. For example there is a horizontal buff wheel that is supposed to polish your car at the end of the tunnel. It didn't work. When we told one of the workers, his reply was simply, "okay." I also mentioned that their floor mat washer was inoperative. He told me that it had not worked in a while. Three day before this, I had mentioned this issue to one of the employees. He said that he would talk to the manager. I showed him how my car had not been cleaned on top. There was sand on the sunroof, and he told me that with my membership, I could return the following day to have it washed again. I explained that I paid for it to be cleaned every time and that I had neither the time nor the inclination to come back everyday until my car was clean. This is apparently the kind of service that Rich's gives. If not, I hope someone responsible there reads this and contacts me about continuous bad experiences with their equipment and employees. If it's not the way they wish to be represented, maybe they will contact me and make things right for me, and for you. Because if they treat people with multiple memberships like this, what shpuld you expect? Why rate them as high as a 2? The water was on...

Excellent work. Pleased with the outcome. Reliable staff. Sometimes things are out of your hands…read moreand their hands, like waiting on parts and the process taking longer than expected. Part of it. Used them twice, both experiences positive. What is most important to me is that they honor their work, being in a small town, that's incredibly important. Especially if they want repeat business.

Manager is certainly running off customers. Not sure how they survive. Horrible horrible customer…read moreservice. My car will be ready in 2 days every attempt to communicate. 44 days And do not Uber across the state to have a face to face. He doesn't think he owes me timelines or past communication with insurance so I can determine what to do. He's teamed me out of his office and refused to assist me. This shop must be in decline with that kind of rude, offensive disdain for elderly women. Considering legal action just to find out what is going on.

Very helpful, personal service, great manager and crew!! Had 2 blowouts on the road n our travel…read moretrailer and they got us fixed up fast! Thank you!!

From the owner: Our Daphne tire shop provides complete wheel and tire services at 7090 US Highway 90, next to…read moreSynovus Bank. Buy and book online to save time. With six state‑of‑the‑art service bays, we service sports cars, SUVs, minivans, 4x4s, off‑road vehicles, pickup and work trucks, EVs, plus ATV/UTV, RV, and trailer tires. We offer free tire maintenance, including rotations, safety inspections, air checks, and flat repairs. With the largest tire inventory and lowest prices in Baldwin County, we carry all‑terrain, touring, all‑season, and all‑weather tires.

We towed our white car from Ohio to here snd it was obscenely dirty. Could hardly see out the…read morewindshield. The $9 wash was magic. Car looked amazing. Thank you!

Rich's is a convenient drive thru car wash where you can de-bug your car first at a station by…read morespraying to your hearts desire. Free self vacuuming is available, microfiber cloths to wipe the drips, trash cans and an automatic mat cleaner. There are different unlimited levels you can pay per month mine is pretty basic, but my car is always clean and shiny. The people are friendly and they will give you a little air freshener to hang or place under your seat ( but I don't like artificial fragrances)