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    Rich's Car Wash

    3.1 (30 reviews)
    Open 8:00 am - 7:30 pm

    Services - Rich's Car Wash

    Auto detailing work

    Auto window repair

    Auto window replacement

    Rich's Car Wash Photos

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    Top of vehicle

    Paid for the top car wash, received the absolute worst! Didn't even look like it went through a car wash, 18.00 dollars for nothing! Won't be back.

    Conversation of the claims manager from Rich's car wash
    Celia A.

    I tried it and something went wrong during the car wash, caused my car to get hit and they didn't do anything to fix my car they said it was my fault (three cars later it happened again to a different car) the employees were very nice but the company has no reliability as well as their machines *be careful* also after I asked for the video of what happened, they never replied back

    This bumper cap (now a pancake) used to go there before being destroyed by Rich's machines.
    Preston J.

    Unless you want your car damaged, I wouldn't recommend coming to Rich's car wash. During my visit to Rich's today, the machine ripped off part of my bumper- that was then ran over by another car. When I asked the attendant about it they went in and retrieved a pancake looking piece of plastic that used to be my bumper cap. When the guy (I'm assuming a manager) brought it back he was trying to reform it as if he wanted to put it back on. After I said no way that's going back on and took it from him he went to pull on the other side as if hoping to say "see it's loose too" , but of course it wasn't loose at all. I take extraordinary care of my vehicle and I make sure that there are no rattles or vibrating parts(I always hand wash except after winter weather driving.) After seeing the other one wasn't loose he shifted to the "how old is your car?" Defense. When I told him the year he let me know that anything over 7 years old wasn't covered and that they absolutely would do nothing to cover it. I was respectful and let him know that this was absurd, and he said that's the policy and that older cars have things fall of often. So here I am with a pancaked piece of bumper and a really bad taste in my mouth for the non-existent customer service at this location. The sad part is that if they had even made the smallest of effort to say we're sorry or that they were in the wrong I would have said no big deal and bought a new piece of my bumper knowing to never go back here. But instead I'm now forced to let others know of not only the terrible customer service, but also of the fact that you are absolutely at the mercy of any damage those machines do with no care given by employees who operate the place. Long story short; go to a different car wash that makes sure the customers, and their cars they entrust the company with, come first.

    Paco P.

    Business reached out after initial review and promised to do better. One week later I came back and things were the same. Took pics of dirty pre-wash water this time.

    The best car wash in Mobile is Rich's on Airport. They'll even polish it for you for a small fee. My car always shines like a new nickel.

    Rich's is always a good experience and I love the citrus scented air fresheners they give you.

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    8 years ago

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    3 months ago

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    9 months ago

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    7 months ago

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    4 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

    Business owner information

    Photo of Michelle B.

    Michelle B.

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    4 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    6 years ago

    Business owner information

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    Michelle B.

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    8 years ago

    Scratched the hell out of my new truck. Don't go there! The blowers are weak. Didn't even dry it off. Vacuums are good tho

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    6 years ago

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    9 years ago

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    8 years ago

    Best carwash in town. Always friendly staffing and helpful if needed. Clean carwash and vacuum areas always clean.

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    10 years ago

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    7 years ago

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    9 years ago

    On Wednesday BOGO is a great deal especially when you drive to vehicles. Try that $17 deal, you can't go wrong.

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    10 years ago

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    7 years ago

    I love the car wash experience and the free vacuums but i just wish they had more air freshener choices

    Business owner information

    Photo of Michelle B.

    Michelle B.

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    8 years ago

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    8 years ago

    We don't use any other car wash around mobile. Rich's is the best. They always do a great job.

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    8 years ago

    Great car wash! Their vacuum stations are always nice and clean! There is sometimes a wait on the weekends because they are so busy!

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    Ultra Car Wash

    Ultra Car Wash

    3.0
    (24 reviews)

    DO NOT USE THIS CAR WASH!!!!!!!!!!!! POOR BUSINESS ETHICS!!!!!!!!!!!…read more Do not go to this car wash at 1862 Government St., Mobile, AL 36606 at approximately 1:45pm; Friday July 8, 2022. I went to get my car washed. After getting my car washed I went to vacuum it out and raw sewage from this machine covered my upper body, got in my hair and ruined my white blouse. I actually thought it was raining; once I saw this black stuff spilling all over me and inside my car door and front seat. I had to jump back in my car and shut my door. I drove back around to the attendants there and told them what happened. They could careless but did take my name and number and gave me (get this) a napkin to try to whip the debris off my face. My white blouse was totally ruined with black nasty smelling spots all over my blouse. I was on my lunch break and had to head back to work for a meeting. Needless to say there was no way I could go back to my office looking like this. I had to stop at a boutique downtown and purchase a shirt for $50. The manager Craig Martin, Site Manager at Ultra Car Wash called me at work. During our conversation he indicated that I would be reimbursed. I sent him the receipt for the blouse that I had just purchased. The actual blouse I had on was $75 that I purchased a year ago from Dillard's in Miami Florida; however, I do not have the receipt as it has been well over a year since I purchased the said garment. I told him I would like very much to be reimbursed for the blouse as well and to please mail a ck to me. I also told him to please cancel my membership with Ultra Car Wash. This is from the Mgr: Again.. I apologize for that happening to you at our car wash. Yes you will be fully refunded for the damage to your dress. I do not expect you to have a receipt from a year ago. My CSA Donnise terminated your membership when you asked her to do so. I will however go back into the system and confirm this for you. I will get back to you as soon as I can when I have the conversation with my superior regarding the check. As soon as I have more information I will let you know. Thanks for your understanding as well. Craig Martin Site Manager Ultra Car wash TO DATE I HAVE NOT BEEN REIMBURSED. THE MANAGER HAS STOPPED ANSWERING MY EMAILS. PLEASE DO NOT GO TO THIS CAR WASH. YOU WOULD THINK IN GOOD FAITH THEY WOULD REIMBURSE ME FOR MY BLOUSE. THIS COMPANY HAS VERY POOR BUSINESS ETHICS! MRS. C.D. CRAIG

    In my opinion, deliberate crooks. Canceled membership last year, found they had charge my credit…read morecard last month. Fortunately I have the cancellation acknowledgement from them stating last use of their facilities was the end of december last year. They billed us for 5 months in 2023. Talked to an idiot from customer service who kept saying membership had decided which months to refund and they only decided to refund 4 months and she could do nothing further. So off to the credit card dispute.

    Rich's Car Wash - carwash - Updated July 2026

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