Pretty nifty location. Weird entrance but whatever. Quick and efficient. First time using them. I…read morewill definitely be returning!!

I absolutely love how thorough & attentive Rich's is whenever they are detailing my car. There is…read morenever a long wait & they do an incredible job every single time. The prices are better than most surrounding car wash locations & they offer specials all the time. I've even left my credit card laying out before & no one attempted to steal it or make fraudulent charges on my card. My information feels safe here & I'll definitely be a repeat customer.

Great car wash. Went in very dirty and came out clean and shiny with using the ultimate wash. Loved…read morethe fact that rags and cleaners are provided with a washer for floor mats. You can get a detailed look here for way less money if you are even a little OCD!

They were professional playing or professional service my car came out it went in dirty came out on…read morethe other side very clean and shiny they have vacuums and air blowers to clean your car anyway you like I would highly recommend it

Fabulous. Personal service. Way beyond expectations. Can't wait to use them again. Please reach out…read moreto them.

Amazing quality work! Very good pricing for the detailing completed! My 20 year old car looked…read morealmost new both inside and out.

I am so grateful that we have this car wash in Bay Minette! Everyone is always very friendly and…read morehelpful and my car always gets clean. I have a membership and I highly recommend it. I will stay a patron of Rich's as long as I can.

Today I visited Rich's car wash to get a car washed. I did not come to the car wash to argue…read morehowever, the assistant manager had other ideas about that. I simply came to get a car wash. However I joined a club membership and decided I would try that route. A young lady sold me a membership and was quite pleasant . She did state that she wasn't sure if going through one time clean my car or not and that if it did not, I was welcome to try to second time after I use the free wash bins that was located at the base of the driveway at the car wash. I proceeded to the bins and spent about 10 minutes scrubbing the areas that the car wash did not clean. Once I was done I got back into line to have my car re-washed. This is where the trouble started. A young man who identified himself as the assistant manager of the Bay Minette location very rudely stated to me before I could have a chance to finish explaining to him why I was coming through a second time that we were only allowed one wash a day according to club rules. I tried to explain to him in a very gentle voice that I was going through a second time because the first time did not wash the car completely and the young lady stated that I could do it a second time. However he was having nothing of it and was very firm and Hateful to me with his tone. I literally had to talk over the young man to tell him that the other young lady told me to come back through a second time. I do not appreciate being dealt with in this manner. Number one the young man needs to learn that when an older adult is talking he should at least let them finish what they have to say whether he agrees with it or not and at least give them the benefit of being able to explain their selves to him. Furthermore that does not say very much for his manners I'm a 55 year-old man and he had to be at least 20. If this is going to be what I can expect every time I come back to riches I will be canceling my membership. I did complain to the lady who identified herself as the full manager at the site. I'm pretty sure by her passive tone that she just more or less blew me off stating repeatedly I'll take care of it I'll take care of it I'll take care of it. Please inform me as to how I can cancel my membership as I've already stated I simply wanted a car wash not an argument. Thanks and I'll be expecting to hear from you soon.

I highly recommend this detailing company!!! Tyler was quick to respond & set up an appointment. He…read morearrived on time, informing me ahead of time that he was on his way. He did a beautiful job cleaning up my car. His quote was very reasonable, & at my request, he even cleaned up the engine bay. Overall, I am thrilled with the service that Tyler provided. I love to support local businesses & was extremely pleased with Driveway Detailing.

IF.! Your just looking for a general " looks good deal" then you cant beat their work pretty much…read more We went for the 200$ job that was supposed tobe like a reset... bringing it back to new. Cant remember the exact wording. Im on disability. It took some time saving for this. Sweety helped out too.i added a $40 tip. My car was used by my bodfriend while i was in the hospital 3 weeks. Driving it to his construction site job.. eating in it while going to the hospital each day. Alabamas red dirt was ground into the drivers carpet and the red dust was on the dash and such. But he was told it job would cover EVERYTHING. Of course the usually cleaning and the seats shampooed and trunk done. Plus a wash for the outside. The outside, floors dash and middle console was great. The trunk was never even opened. I was called outside after they had partly done it.. asking " what was most important to me to be done" I found that a hard question to answer. It was obvious the promised job wasnt gonna go. I got that. But i thought it strange to offer such a without seeing it first. I didnt know how much longer it would take for what i was willing to SETTLE FOR to be done. They had already worked on it 2 hrs. The drivers side floors were vacuumed, dadh and console and some windows cleaned. He had a small vacuume. Dont know how strong it was but that had to take a lg part of the 2 hrs. All in all. The outside looks Great!. The floors and front seats and dash n such looks great. They earned their money no doubt. But the back seats has serious stains from hauling decorations and such frim the holidays and all. My bf will have to clean it. And the trunk. There was no trash or anything to work around. The windows needed a good going back over. And drivers mirror was no good. But you cant meet or hire anyone harder working or nicer. So. Its according to what all you need and maybe take pics to send them if its bad. I wish them great luck

We blindly called last min to Prime & Polished Detailing for a surprise gift for my Mother-in-law…read more They not only were able to accommodate our last min appointment request, but he made her SUV that was covered in dog slobber look brand new! His attention to detail was unmatched, and timing was impeccable. Without a doubt we will be using them again soon!!

I took my Conversion van in to be detailed at FGD on March 9, 2019. We had just purchased it and…read moreit was clean when I brought it in. The previous owner had smoked in it and we wanted it steamed cleaned, washed, waxed & detailed. Price quoted $160. I picked up the van on Friday, 3/11. Michael was still working on it when we arrived, hence it was in a garage stall where the lighting wasn't the best. He told us that the carpet was still wet and we would need to keep it in a garage that night with the windows cracked so it would finish drying. Only about 12 inches were cleaned at the back of the van. The reason I know that is that nothing was moved underneath the couch and there was a box under the coach next to where the "VERY" wet carpet was. When I mentioned it wasn't good to have that box on the carpet that was wet, he said it was OK. If the carpet had been done that box would have been soaked and you would have seen it had been wet. It was a box of brand new brake pads.) We followed his instructions and the next morning, Saturday, I went out to look the van over and to start moving our things in. While the step wells were "Armor-Alled" and the leather seats were wiped down with some "leather conditioner", I found MANY things that were NOT done. I showed up at his shop on Monday morning. He pulled in and I was right behind him. I told Michael that we had a problem. I started to show him all the things that I found. He kept accusing me of wanting "New", I told him "No, I just wanted it clean - that's what I paid for!" After wiping off the top of the inside of a door and seeing the dirt, he told me to bring it back the next day (Tuesday) and he would take care of it. I showed up the next morning. He had not arrived yet, so my husband & I waited. He showed up and we left the van. I picked it back up at 4:30, he was not there and took it home. Again, I started to move our things into the van and went over it and his "fixes" were very shoddy. See the pictures below. I tried to load a video of wiping down the dash next to the windshield but the file is too large. Just that one video would have said it all. At any rate, I will never go back to FDG/Michael. He did an absolute HORRIBLE job and is not a man of his word. Also, if you notice the two 5 star reviews were done in 2016 & 2017. The 1 star review was in 2018 and mine in 2019. Do yourself a favor, do it yourself and treat yourself to a steak dinner!

I just had my sedan detailed here. They did a great job, and I the price was very reasonable. My…read morehusband and son will be taking their cars in next week. I feel like I'm driving a new car!

Amazing service! My car looks fabulous. Great communication. Couldn't be happier with the results…read more Thanks y'all!