Went in for a small rock chip repair midday on a weekday and the repair was completed before I even…read moregot off the phone with the insurance rep. O

My name is Mrs Brenda Brunson today on February 29th of 2026 i had a technician come to my house to…read moreput a back glass in on hatch back window technician came to My house to put glass in i got meighbor to hook up my battery he left and did 2 jobs said he ne back he going to fo two easy jobs he told me that i needed to have glass removed from motor and lock my window was 20 minutes from being completed jad my nerves raddled and shaking hubby had to work my truck was running soon as he pulled out of driveway had me thinking i had to clean glass out of my motor and lock before installing a new window took jim 2 hours to het back to me told me that he made more than my husband on his over time than him and had a whole different attitude when i went got my husband from work when he finally showed back up to finish the job he was very rude and in a hurry and left me hanging for 2 hours till he finished the job I don't ever again want this man back at my house there's no since in making customers feel like it's their job to clean glass when they supposed to im going on on monday and making i direct face to face complaint he approach with a sarcastic attitude and and BETTER than thou attitude and to busy to deal with my truck no way i recommend anyone to go through the nerve damage i went through window great but technician we as my family could have done with out my husband said he is not a people person if so they don't need that repersent this safelite company i mot ever felt so upset n shake like i did today please watch put for these folks folks that show up from this company not all are good i am so upset i jave his name on email and no receipt was giving not even in my Email im also going to movile office on this too i want and deserve a receipt no exsplaing and no receipt this was a horrible experience i am very proud of what my husband makes and he just put a new radiator in so battery was out easy hook up but he left two hours done two other customers shaking my heD and had to call jis office to confirm price showed him my email of price after he had called he realized i not had to pay over 500.00 it was only 421.14 i feel i should have not paid that much after my nerves but since he thought he better i really don't mind paying that much but it wasn't worth this i go through this i rather have AI do windows

My adult daughter was driving a fair distance yesterday to get to her appointment at this store in…read moreMobile on I-65. Google Maps advised she would be 10 minutes late to her appointment so she called to see if this is a problem. She was told there is a 15 minute window so continue and she would be fine. She arrived exactly ten minutes late and was told to leave and reschedule. The lady at the front told her the fifteen minutes was just a corporate rule. This is horrible service and I would never recommend going to the store.

Amazing work! My Monday ended with a rock hitting the windshield of my Baby... my two month old…read more2023 Mini Cooper S. I have a bit of OCD and was bummed that the car would no longer be 'perfect.' Insurance set up my appointment for Wednesday afternoon and I wish there were more than 5 stars. Cosmetically way way way more than expected! Very pleased! Also must mention how nice the entire staff was! Stuff like this is pretty common where I live but I'm going to sleep a little better knowing what these guys in Mobile are capable of.

They replaced my windshield in 30 minutes! Great service!! Would recommend this place.read more

I got my windshield done here and a rock cracked my windshield just a little on two sides. I called…read moreand was asking if I could get it fixed and a lady said it would be free then when I got there she changed the whole scenario up. Attitudes are horrible when it comes to asking questions!

Rich's Car Wash on airport is the best they take care of their customers and handicap people it's…read moregreat to go there and ask for help in cleaning the inside and they help me out and they do a great job I will always go there

Rich's Car Wash in Daphne with the wax bay ripped the dealer installed cab over lights/visor from…read morethe roof of my truck and also busted the cowl and ripped my radio antenna off on April 25,2026, and just as their less than stellar reputation that precedes them, they refused to pay for the damages to my vehicle. This was my first time to try out their wax bay after going through the Wash bay. Most likely due their own calibration failures to their automation, and all around failure at decent business practices, Jason Few is "sorry" for my negative experience as I am sure he is for so many other customers that go back for years it appears like. Aside from being way overpriced for an automated car wash, they could care less about your vehicle or what may happen to.it while under their care or lack of! DON'T WASTE YOUR TIME OR MONEY AT RICH'S CAR WASH! YOURVEHICLE DESERVES BETTER!

I have always come to this location for my quick car services. Even though I have moved to Semmes,…read moreI still bring my cars here. This is now my fourth car I bring here and now my fiancée comes here as well. I guess you can say we are a Precision family. A1 service with fast and effici service. Definitely a great place to go.

They have great customer service and they are willing to help me save money. I never have to wait a…read morelong time no matter what service I come for.

Really astonished at the ease of refusing service to someone who did nothing but be harassed on the…read morestreet by your employee. I was almost ran down on the street by an older woman in a white 4runner tag 384LBG. Im glad though because the type of people who just "refuse service" for no reason but their own wrongdoing isn't promising for good, thorough work. seems like I dodged a bullet with my nice new car. thank you! LITERALLY CHOOSE ANY OTHER CAR SERVICE PLACE & SAVE YOUR TIME :)

Now, months later I am having issues with the electric in the back tail light. Goes along with this…read moreplace. Obviously they do shoddy work.

Brandon did fantastic work on my GMC Yukon! He spent hours out there undoing the messes that my…read morekids leave. The car looks new- it's amazing! He was punctual, communicated very well prior to the appointment. I would give him 10 stars if I could!

Brandon completely blew me away! Fast response & he showed up exactly on time. For 6 hours this man…read moreworked his magic on my nasty work Jeep & brought it back to showroom shine. Super nice guy & very professional. I highly recommend!