Wow! I don't live here but if I did I would totally do the monthly membership. The service was…read moreabove average. They pre clean your car with a mop looking thing because you know if your car is extra dirty your car will not be wash completely so that takes care of it. all of their washes come with tire shine which for me is so important because it's like not brushing your teeth in the morning because you brushed them at night Their vacuums are very powerful. I would recommend taking a brush type of tool to help the cracks and edges because the mouth of the vacuums are on the thicker side. They offer free glass cleaner solution spray and unlimited microfiber towels for you to use there so you have everything except special/specific products you may want to use. They have plenty of space and a nice shade for the hot sunny days. On my way! Check them out and tell me what you think!

The car wash was amazing and the employees were super helpful. Towels and cleaning supplies are…read moresupplied to ensure the car was sparkling clean inside and out!!!

The service here is great. Friendly staff and the equipment works not like the competition .read more

We towed our white car from Ohio to here snd it was obscenely dirty. Could hardly see out the…read morewindshield. The $9 wash was magic. Car looked amazing. Thank you!

Pretty nifty location. Weird entrance but whatever. Quick and efficient. First time using them. I…read morewill definitely be returning!!

I absolutely love how thorough & attentive Rich's is whenever they are detailing my car. There is…read morenever a long wait & they do an incredible job every single time. The prices are better than most surrounding car wash locations & they offer specials all the time. I've even left my credit card laying out before & no one attempted to steal it or make fraudulent charges on my card. My information feels safe here & I'll definitely be a repeat customer.

I can deal with Occasionally Sloppy Results but Wanton Destruction and Vehicle Vandalism when the…read moreshop owner is gallivanting around the world? Nah, it's not worth it. It's annoying when emails are never (and I mean NEVER) answered when trying to set up appointments. It's frustrating when you have to go through a dealer (Koby Subaru in this case, and they'll be dealt with in a separate review. Stay tuned.) to schedule and oversee detailing and to monitor the final product. (God bless Angie and Scott and Natalie at Koby Subaru for never letting Ricky's Pleasure Island Misfits get away with lazy half-cheeked vehicle details.) The last straw bale that broke this ersatz St. Sebastian's back was a vehicle that was returned with multiple knife-cuts to the side of a leather seat and a 5" scrape on the top surface of the driver's seat that removed the top layer and color. And oh, yeah, they decided to break off the electric mirror adjustment control as a thoughtful bit of lagniappe. A horde of people at Koby verified the new damage (easy peasy since the mechanics and service writers knew none of the damage was there when they were working on the vehicle BEFORE it was sent to Ricky's House of Carnauba Horror) and one sharp-eyed individual noticed the vertical slices in the new clearcoat. (The clearcoat was new because of damage to the car door during a previous Koby service appointment. But that's a story for another time.) Interestingly, Ricky used his transcontinental psychic abilities to prove that he knew the damage wasn't done by his employees. One hopes he learns to channel this invaluable trait into predicting natural and manmade disasters so that he can be of true value to mankind. Meanwhile, I would advise finding a different auto detailer unless, of course, one of your longstanding Family Traditions involves instructing Beauregard to take the fleet of Range Rovers and Buicks for their quarterly Simper and Shine under the tender ministrations of Alabama Auto Clean OR you have documentation certifying you are a bonafide Local and Well Connected Member of the Community of Mobile.

A local and well connected member of the community of Mobile said this was THE place to go…read more Everyone heard him recommend it and they all turned their heads and said, "Oh yeah. They are amazing!" They have several levels of service, but it's all listed at their website. I told the guy how highly recommended his company came and I jokingly told him he now had to live up to his name. He laughed and promised they would. They did! To be honest, I didn't even get a carpet shampoo, but it looked better than when the detailer did it in Atlanta and that was WITH a shampoo. I got the "Complete Detail" which I'll admit is pricey. I paid half of that in Atlanta, but again, the one in Atlanta wasn't nearly as good as this. I'm not rich and I have a really old car (it's a '97 Geo with over 150k miles), but I do like to get my car detailed at least once a year just to keep it looking decent. All I can say is that you are definitely getting what you paid for. I don't like to part with money at all (see my review for the dollar theater in Atlanta) and am a serious bargain hunter. Still, this was worth it! I'll definitely go back and tell everyone I'm very pleased. :)

Great car wash. Went in very dirty and came out clean and shiny with using the ultimate wash. Loved…read morethe fact that rags and cleaners are provided with a washer for floor mats. You can get a detailed look here for way less money if you are even a little OCD!

They were professional playing or professional service my car came out it went in dirty came out on…read morethe other side very clean and shiny they have vacuums and air blowers to clean your car anyway you like I would highly recommend it

Fabulous. Personal service. Way beyond expectations. Can't wait to use them again. Please reach out…read moreto them.

Amazing quality work! Very good pricing for the detailing completed! My 20 year old car looked…read morealmost new both inside and out.

I am so grateful that we have this car wash in Bay Minette! Everyone is always very friendly and…read morehelpful and my car always gets clean. I have a membership and I highly recommend it. I will stay a patron of Rich's as long as I can.

Today I visited Rich's car wash to get a car washed. I did not come to the car wash to argue…read morehowever, the assistant manager had other ideas about that. I simply came to get a car wash. However I joined a club membership and decided I would try that route. A young lady sold me a membership and was quite pleasant . She did state that she wasn't sure if going through one time clean my car or not and that if it did not, I was welcome to try to second time after I use the free wash bins that was located at the base of the driveway at the car wash. I proceeded to the bins and spent about 10 minutes scrubbing the areas that the car wash did not clean. Once I was done I got back into line to have my car re-washed. This is where the trouble started. A young man who identified himself as the assistant manager of the Bay Minette location very rudely stated to me before I could have a chance to finish explaining to him why I was coming through a second time that we were only allowed one wash a day according to club rules. I tried to explain to him in a very gentle voice that I was going through a second time because the first time did not wash the car completely and the young lady stated that I could do it a second time. However he was having nothing of it and was very firm and Hateful to me with his tone. I literally had to talk over the young man to tell him that the other young lady told me to come back through a second time. I do not appreciate being dealt with in this manner. Number one the young man needs to learn that when an older adult is talking he should at least let them finish what they have to say whether he agrees with it or not and at least give them the benefit of being able to explain their selves to him. Furthermore that does not say very much for his manners I'm a 55 year-old man and he had to be at least 20. If this is going to be what I can expect every time I come back to riches I will be canceling my membership. I did complain to the lady who identified herself as the full manager at the site. I'm pretty sure by her passive tone that she just more or less blew me off stating repeatedly I'll take care of it I'll take care of it I'll take care of it. Please inform me as to how I can cancel my membership as I've already stated I simply wanted a car wash not an argument. Thanks and I'll be expecting to hear from you soon.

BEWARE TAKE 5 OIL CHANGE By a person who should have known…read morebetter. On April 4, 2025, at exactly noon, I pulled into a Take 5 Oil Change on Government Street, filled with tempered optimism for what I assumed would be a basic engine and differential oil change--no full spa treatment. I didn't want them whispering encouraging things to my Subaru. Just the oil, please. In and out, like a drive-thru brothel for cars. By 4:00 p.m., the car began jerking and grinding as I was on my way to New Orleans. Other cars flew past me while the poor Subaru clunked toward Grand Bay. I had the car towed home. The next day, with the kind of blind optimism usually reserved for first dates and timeshare presentations, I brought the car back to Take 5, thinking they would magically fix it with their fancy lubes and oils. The technician got back under the car for a few minutes before emerging sheepishly at my side door. He nodded solemnly and admitted on camera that "he was pretty sure the differential oil was low." He then suggested I drive it around the block. You know, like how doctors recommend jogging on a fractured leg. I did what he asked. Unsurprisingly, the car sounded like it was trying to poop out a wrench. He said he'd file a damage claim. Reader, he did not. Instead, I spent the next week chasing down someone--anyone--who would acknowledge that something had gone terribly wrong with my car. Eventually, I was passed along to Fleet Response, a third-party claims handler whose customer service seemed to be modeled on the customer service in Guantanamo Bay. They instructed me to have the car towed to a mechanic of my choosing. I chose. The mechanic said they'd obviously used the wrong oil and confirmed that Take 5 was to blame for the damage. All of it. He submitted his diagnosis directly to Fleet Response. On April 25--three weeks to the day since this whole saga began--a Fleet Response adjuster called me to say they were denying the claim, just like that. The glove didn't fit. In addition to 5 minutes of existential remonstrations, where I explained in very specific detail that the adjuster was a soulless liar whose only objective was to ruin lives for profit, I told her: --The car was in perfect condition before I took it to Take 5. --It broke down four hours after Take 5 touched it. --A professional mechanic diagnosed the problem and blamed Take 5. --There was a video of a Take 5 employee admitting there wasn't enough oil. --It only had 60,000 miles on it. But no. Fleet Response didn't see a connection. For them, the damage was just one of life's little mysteries--like crop circles or how glitter gets into everything. So, I'm sharing this as a warning: if you ever feel the urge to pull into a Take 5 Oil Change, maybe... don't. Unless you enjoy calling customer service while your car oozes fluids in your driveway and you question your faith in small miracles and large corporations.

WAS DENIED DUE TO SKID PLATE…read more I was told that "you should be charged more since you have a skid plate and might be denied service". I ended up awaiting for 2 hours for an oil change and was told my "fluids were topped off" to then later run out of windshield wiper fluid. I recommend checking your wiper fluid before going in.