The quality of the wash was horrendous. I purchased the $20.00 car wash the big tuna and basically…read morewhat I paid for was a light show. I used the bug wash and scrubbed the front of the car before I went to the wash. The wash did nothing to clean the car. So I am having to go find a self wash place and wash the car again. If I pay $20 for a carwash it needs to clean the car. Lesson learned it is always best to do it your self. UPDATE FROM A RESPONSE FROM ON GOOGLE FROM BUSINESS: The response from the business was ridiculous. It was pretty much blaming me for not cleaning my car correctly. They stated that they reviewed the cameras and that I had not washed my car since July 2023. That was because I was using Rich's on Airport. ( I will never use anyone but Rich's after this) Also I was told that I should visit the bug wash station before washing the car if they would have clearly reviewed their cameras they would have seen that I did that and I also stated that I had visited the bug wash station in my review. Just as other reviews were not happy with the car wash. I have learned my lesson and this will be the last time that I visit this location.

I absolutely loved my wash today & all of the staff are very helpful. I can't wait for the new wash…read moreto open!

Be careful if you cancel your account with ultra car wash/ pitstop car wash…read more We cancelled our accounts in December and we just noticed they are still charging us for 1 car this is now June We no longer use them we use

I thought I would give ultra car wash a try. They are having a promo and it's five dollars for your…read morefirst month, so I signed up. I'm a member at another car wash chain, but this one is closer and I have been wanting to try them out. I'm an Uber driver and this kind of service is very necessary for me. Anyway, the automated carwash is satisfactory. On the other hand, the vacuum cleaners have very little suction and they just don't do the job. I reported it to the staff and the only thing they did was told me that the vacuums tend to get stopped up. As it is now, the vacuums are absolutely worthless. They suck up very little dirt. I will give this place a few more tries before my mouth runs out, but if the vacuums don't improve, I will be going someplace else.

Very disappointed with this car wash and the management I dealt with. My car was scratched up in…read morethe wash (08/04/2026) and even after I showed the manager (and he admitted the actual scratches could've come from the wash) he continued to be rude and disrespectful and insist that HIS car wash was fine and refused to give me the number of anyone higher up (or anyone else for that matter) to contact. Seems like I'm also not even close to being the first person with this issue. Also no resolution was made, not even a refund for the wash.

False advisement unlimited means unlimited with a membership not once a day.i went to get carwash…read morethe second time same day and was told you been all ready So membership should say once per day not unlimited.

I've been a customer many months now. hey always have the shammy and tire shine turned off at my…read morerequest. Most of the time a fresh towel ready to go without even asking. Professional staff and high quality ceramic products. My vehicles look better each time I wash them! The wash and bays are clean when they're on duty. I appreciate the team for exceptional customer service. They has always addressed any concerns I have had. I own two black vehicles and one pearl white one. Thanks for the months of service. Money well spent!

Rich's Car Wash in Daphne with the wax bay ripped the dealer installed cab over lights/visor from…read morethe roof of my truck and also busted the cowl and ripped my radio antenna off on April 25,2026, and just as their less than stellar reputation that precedes them, they refused to pay for the damages to my vehicle. This was my first time to try out their wax bay after going through the Wash bay. Most likely due their own calibration failures to their automation, and all around failure at decent business practices, Jason Few is "sorry" for my negative experience as I am sure he is for so many other customers that go back for years it appears like. Aside from being way overpriced for an automated car wash, they could care less about your vehicle or what may happen to.it while under their care or lack of! DON'T WASTE YOUR TIME OR MONEY AT RICH'S CAR WASH! YOURVEHICLE DESERVES BETTER!

DO NOT USE THIS CAR WASH!!!!!!!!!!!! POOR BUSINESS ETHICS!!!!!!!!!!!…read more Do not go to this car wash at 1862 Government St., Mobile, AL 36606 at approximately 1:45pm; Friday July 8, 2022. I went to get my car washed. After getting my car washed I went to vacuum it out and raw sewage from this machine covered my upper body, got in my hair and ruined my white blouse. I actually thought it was raining; once I saw this black stuff spilling all over me and inside my car door and front seat. I had to jump back in my car and shut my door. I drove back around to the attendants there and told them what happened. They could careless but did take my name and number and gave me (get this) a napkin to try to whip the debris off my face. My white blouse was totally ruined with black nasty smelling spots all over my blouse. I was on my lunch break and had to head back to work for a meeting. Needless to say there was no way I could go back to my office looking like this. I had to stop at a boutique downtown and purchase a shirt for $50. The manager Craig Martin, Site Manager at Ultra Car Wash called me at work. During our conversation he indicated that I would be reimbursed. I sent him the receipt for the blouse that I had just purchased. The actual blouse I had on was $75 that I purchased a year ago from Dillard's in Miami Florida; however, I do not have the receipt as it has been well over a year since I purchased the said garment. I told him I would like very much to be reimbursed for the blouse as well and to please mail a ck to me. I also told him to please cancel my membership with Ultra Car Wash. This is from the Mgr: Again.. I apologize for that happening to you at our car wash. Yes you will be fully refunded for the damage to your dress. I do not expect you to have a receipt from a year ago. My CSA Donnise terminated your membership when you asked her to do so. I will however go back into the system and confirm this for you. I will get back to you as soon as I can when I have the conversation with my superior regarding the check. As soon as I have more information I will let you know. Thanks for your understanding as well. Craig Martin Site Manager Ultra Car wash TO DATE I HAVE NOT BEEN REIMBURSED. THE MANAGER HAS STOPPED ANSWERING MY EMAILS. PLEASE DO NOT GO TO THIS CAR WASH. YOU WOULD THINK IN GOOD FAITH THEY WOULD REIMBURSE ME FOR MY BLOUSE. THIS COMPANY HAS VERY POOR BUSINESS ETHICS! MRS. C.D. CRAIG

In my opinion, deliberate crooks. Canceled membership last year, found they had charge my credit…read morecard last month. Fortunately I have the cancellation acknowledgement from them stating last use of their facilities was the end of december last year. They billed us for 5 months in 2023. Talked to an idiot from customer service who kept saying membership had decided which months to refund and they only decided to refund 4 months and she could do nothing further. So off to the credit card dispute.

Pleasant service. I drive to this one strictly because of the service. Fast. Thorough. Ive tried…read moreothers but always come back to Bebo's.

Great car wash. Attention to detail while attendants clean the inside. I definitely plan on going…read moreback.

Pretty nifty location. Weird entrance but whatever. Quick and efficient. First time using them. I…read morewill definitely be returning!!

I absolutely love how thorough & attentive Rich's is whenever they are detailing my car. There is…read morenever a long wait & they do an incredible job every single time. The prices are better than most surrounding car wash locations & they offer specials all the time. I've even left my credit card laying out before & no one attempted to steal it or make fraudulent charges on my card. My information feels safe here & I'll definitely be a repeat customer.

Wow! I don't live here but if I did I would totally do the monthly membership. The service was…read moreabove average. They pre clean your car with a mop looking thing because you know if your car is extra dirty your car will not be wash completely so that takes care of it. all of their washes come with tire shine which for me is so important because it's like not brushing your teeth in the morning because you brushed them at night Their vacuums are very powerful. I would recommend taking a brush type of tool to help the cracks and edges because the mouth of the vacuums are on the thicker side. They offer free glass cleaner solution spray and unlimited microfiber towels for you to use there so you have everything except special/specific products you may want to use. They have plenty of space and a nice shade for the hot sunny days. On my way! Check them out and tell me what you think!

The car wash was amazing and the employees were super helpful. Towels and cleaning supplies are…read moresupplied to ensure the car was sparkling clean inside and out!!!

Great car wash. Went in very dirty and came out clean and shiny with using the ultimate wash. Loved…read morethe fact that rags and cleaners are provided with a washer for floor mats. You can get a detailed look here for way less money if you are even a little OCD!

They were professional playing or professional service my car came out it went in dirty came out on…read morethe other side very clean and shiny they have vacuums and air blowers to clean your car anyway you like I would highly recommend it