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    Tidal Wave Auto Spa

    3.3 (9 reviews)
    Closed 8:00 am - 8:00 pm

    Services - Tidal Wave Auto Spa

    Car wash

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    3 months ago

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    2 years ago

    Helpful 3
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    2 years ago

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    3 years ago

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    10 months ago

    Great experience- professional service and thorough cleaning . Attendant greeted me with a smile

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    2 years ago

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    2 years ago

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    2 years ago

    We bought the 17.00 car wash. It did not even clean the windshield. My husband told the attendant. He turned, walked away, and said nothing

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    2 years ago

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    Ultra Car Wash - Do not go to this car wash.  This machine  spilled raw sewage all over me.  Ultra Car wash will not reimburse me for damage to my clothes.

    Ultra Car Wash

    (24 reviews)

    DO NOT USE THIS CAR WASH!!!!!!!!!!!! POOR BUSINESS ETHICS!!!!!!!!!!!…read more Do not go to this car wash at 1862 Government St., Mobile, AL 36606 at approximately 1:45pm; Friday July 8, 2022. I went to get my car washed. After getting my car washed I went to vacuum it out and raw sewage from this machine covered my upper body, got in my hair and ruined my white blouse. I actually thought it was raining; once I saw this black stuff spilling all over me and inside my car door and front seat. I had to jump back in my car and shut my door. I drove back around to the attendants there and told them what happened. They could careless but did take my name and number and gave me (get this) a napkin to try to whip the debris off my face. My white blouse was totally ruined with black nasty smelling spots all over my blouse. I was on my lunch break and had to head back to work for a meeting. Needless to say there was no way I could go back to my office looking like this. I had to stop at a boutique downtown and purchase a shirt for $50. The manager Craig Martin, Site Manager at Ultra Car Wash called me at work. During our conversation he indicated that I would be reimbursed. I sent him the receipt for the blouse that I had just purchased. The actual blouse I had on was $75 that I purchased a year ago from Dillard's in Miami Florida; however, I do not have the receipt as it has been well over a year since I purchased the said garment. I told him I would like very much to be reimbursed for the blouse as well and to please mail a ck to me. I also told him to please cancel my membership with Ultra Car Wash. This is from the Mgr: Again.. I apologize for that happening to you at our car wash. Yes you will be fully refunded for the damage to your dress. I do not expect you to have a receipt from a year ago. My CSA Donnise terminated your membership when you asked her to do so. I will however go back into the system and confirm this for you. I will get back to you as soon as I can when I have the conversation with my superior regarding the check. As soon as I have more information I will let you know. Thanks for your understanding as well. Craig Martin Site Manager Ultra Car wash TO DATE I HAVE NOT BEEN REIMBURSED. THE MANAGER HAS STOPPED ANSWERING MY EMAILS. PLEASE DO NOT GO TO THIS CAR WASH. YOU WOULD THINK IN GOOD FAITH THEY WOULD REIMBURSE ME FOR MY BLOUSE. THIS COMPANY HAS VERY POOR BUSINESS ETHICS! MRS. C.D. CRAIG

    In my opinion, deliberate crooks. Canceled membership last year, found they had charge my credit…read morecard last month. Fortunately I have the cancellation acknowledgement from them stating last use of their facilities was the end of december last year. They billed us for 5 months in 2023. Talked to an idiot from customer service who kept saying membership had decided which months to refund and they only decided to refund 4 months and she could do nothing further. So off to the credit card dispute.

    Tidal Wave Auto Spa - carwash - Updated May 2026

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