The quality of the wash was horrendous. I purchased the $20.00 car wash the big tuna and basically…read morewhat I paid for was a light show. I used the bug wash and scrubbed the front of the car before I went to the wash. The wash did nothing to clean the car. So I am having to go find a self wash place and wash the car again. If I pay $20 for a carwash it needs to clean the car. Lesson learned it is always best to do it your self. UPDATE FROM A RESPONSE FROM ON GOOGLE FROM BUSINESS: The response from the business was ridiculous. It was pretty much blaming me for not cleaning my car correctly. They stated that they reviewed the cameras and that I had not washed my car since July 2023. That was because I was using Rich's on Airport. ( I will never use anyone but Rich's after this) Also I was told that I should visit the bug wash station before washing the car if they would have clearly reviewed their cameras they would have seen that I did that and I also stated that I had visited the bug wash station in my review. Just as other reviews were not happy with the car wash. I have learned my lesson and this will be the last time that I visit this location.

I absolutely loved my wash today & all of the staff are very helpful. I can't wait for the new wash…read moreto open!

Pretty nifty location. Weird entrance but whatever. Quick and efficient. First time using them. I…read morewill definitely be returning!!

I absolutely love how thorough & attentive Rich's is whenever they are detailing my car. There is…read morenever a long wait & they do an incredible job every single time. The prices are better than most surrounding car wash locations & they offer specials all the time. I've even left my credit card laying out before & no one attempted to steal it or make fraudulent charges on my card. My information feels safe here & I'll definitely be a repeat customer.

Great car wash. Went in very dirty and came out clean and shiny with using the ultimate wash. Loved…read morethe fact that rags and cleaners are provided with a washer for floor mats. You can get a detailed look here for way less money if you are even a little OCD!

They were professional playing or professional service my car came out it went in dirty came out on…read morethe other side very clean and shiny they have vacuums and air blowers to clean your car anyway you like I would highly recommend it

I am so grateful that we have this car wash in Bay Minette! Everyone is always very friendly and…read morehelpful and my car always gets clean. I have a membership and I highly recommend it. I will stay a patron of Rich's as long as I can.

Today I visited Rich's car wash to get a car washed. I did not come to the car wash to argue…read morehowever, the assistant manager had other ideas about that. I simply came to get a car wash. However I joined a club membership and decided I would try that route. A young lady sold me a membership and was quite pleasant . She did state that she wasn't sure if going through one time clean my car or not and that if it did not, I was welcome to try to second time after I use the free wash bins that was located at the base of the driveway at the car wash. I proceeded to the bins and spent about 10 minutes scrubbing the areas that the car wash did not clean. Once I was done I got back into line to have my car re-washed. This is where the trouble started. A young man who identified himself as the assistant manager of the Bay Minette location very rudely stated to me before I could have a chance to finish explaining to him why I was coming through a second time that we were only allowed one wash a day according to club rules. I tried to explain to him in a very gentle voice that I was going through a second time because the first time did not wash the car completely and the young lady stated that I could do it a second time. However he was having nothing of it and was very firm and Hateful to me with his tone. I literally had to talk over the young man to tell him that the other young lady told me to come back through a second time. I do not appreciate being dealt with in this manner. Number one the young man needs to learn that when an older adult is talking he should at least let them finish what they have to say whether he agrees with it or not and at least give them the benefit of being able to explain their selves to him. Furthermore that does not say very much for his manners I'm a 55 year-old man and he had to be at least 20. If this is going to be what I can expect every time I come back to riches I will be canceling my membership. I did complain to the lady who identified herself as the full manager at the site. I'm pretty sure by her passive tone that she just more or less blew me off stating repeatedly I'll take care of it I'll take care of it I'll take care of it. Please inform me as to how I can cancel my membership as I've already stated I simply wanted a car wash not an argument. Thanks and I'll be expecting to hear from you soon.

The service here is great. Friendly staff and the equipment works not like the competition .read more

We towed our white car from Ohio to here snd it was obscenely dirty. Could hardly see out the…read morewindshield. The $9 wash was magic. Car looked amazing. Thank you!

I can deal with Occasionally Sloppy Results but Wanton Destruction and Vehicle Vandalism when the…read moreshop owner is gallivanting around the world? Nah, it's not worth it. It's annoying when emails are never (and I mean NEVER) answered when trying to set up appointments. It's frustrating when you have to go through a dealer (Koby Subaru in this case, and they'll be dealt with in a separate review. Stay tuned.) to schedule and oversee detailing and to monitor the final product. (God bless Angie and Scott and Natalie at Koby Subaru for never letting Ricky's Pleasure Island Misfits get away with lazy half-cheeked vehicle details.) The last straw bale that broke this ersatz St. Sebastian's back was a vehicle that was returned with multiple knife-cuts to the side of a leather seat and a 5" scrape on the top surface of the driver's seat that removed the top layer and color. And oh, yeah, they decided to break off the electric mirror adjustment control as a thoughtful bit of lagniappe. A horde of people at Koby verified the new damage (easy peasy since the mechanics and service writers knew none of the damage was there when they were working on the vehicle BEFORE it was sent to Ricky's House of Carnauba Horror) and one sharp-eyed individual noticed the vertical slices in the new clearcoat. (The clearcoat was new because of damage to the car door during a previous Koby service appointment. But that's a story for another time.) Interestingly, Ricky used his transcontinental psychic abilities to prove that he knew the damage wasn't done by his employees. One hopes he learns to channel this invaluable trait into predicting natural and manmade disasters so that he can be of true value to mankind. Meanwhile, I would advise finding a different auto detailer unless, of course, one of your longstanding Family Traditions involves instructing Beauregard to take the fleet of Range Rovers and Buicks for their quarterly Simper and Shine under the tender ministrations of Alabama Auto Clean OR you have documentation certifying you are a bonafide Local and Well Connected Member of the Community of Mobile.

A local and well connected member of the community of Mobile said this was THE place to go…read more Everyone heard him recommend it and they all turned their heads and said, "Oh yeah. They are amazing!" They have several levels of service, but it's all listed at their website. I told the guy how highly recommended his company came and I jokingly told him he now had to live up to his name. He laughed and promised they would. They did! To be honest, I didn't even get a carpet shampoo, but it looked better than when the detailer did it in Atlanta and that was WITH a shampoo. I got the "Complete Detail" which I'll admit is pricey. I paid half of that in Atlanta, but again, the one in Atlanta wasn't nearly as good as this. I'm not rich and I have a really old car (it's a '97 Geo with over 150k miles), but I do like to get my car detailed at least once a year just to keep it looking decent. All I can say is that you are definitely getting what you paid for. I don't like to part with money at all (see my review for the dollar theater in Atlanta) and am a serious bargain hunter. Still, this was worth it! I'll definitely go back and tell everyone I'm very pleased. :)

This ModWash car wash was close to our hotel and we noticed they were doing a brisk business so we…read moregave it a try. This is a membership kind of place but single washes are available for $10 and up. There were 3 entry lines with someone who took payment, handed out free air freshener hangtags, and acted as a gatekeeper letting one car in at a time. Priority seemed to go to those with memberships. There was slight pressure to upgrade (we didn't). The wash took roughly 2 minutes. Free (and powerful) vacuums were available at the exit. As with most automatic car washes, there were missed spots. If we had it to do over again, we might have used the pre-wash area for tough stains. We didn't notice it until after we'd been through the wash.

It perked the finish off my grill . 2 other cars were damaged right behind me. The refused to fix…read moreit. It really never cleaned the back of my car. I always had to clean it before I vacuumed

Bebo's Express Car Wash is conveniently located on Moffett Road…read more Pros: They have very cheap car wash prices. You can also get an oil change, windshield repair and headlight restoration. They even have a happy hour price on weekdays after 5 pm. Staff is very friendly and helpful. Cons: Today there was only one attendant working the car wash bay. We had to wait until he went to help someone at the pay machine then come back and let us in the bay. Overall I like Bebo's and I will be back in the future.

This is a awesome place too wash & detail my vehicle at. Prices are reasonable. Manager named Chris…read moreis very responsive and informative. Great employees