I have nothing but praise for this dealership. The entire team was wonderful in helping me test…read moredrive four cars and walk out with the purchase in about two hours. I needed a vehicle immediately, and even though it was late in the day and the dealership had been without power until nearly 2 PM, they sent someone to pick me up in Houghton Lake and worked with me to find a car that would work for my needs in a record amount of time. I was greeted by name when I walked in the door. My sales representative Ian Foster never skipped a beat, making sure I had what I needed while at the same time multitasking for other customers.

For the first time in my life, I was able to purchase a brand-new truck, not a new truck to me. I…read moreshopped all the different dealers in the Traverse City and Cadillac area. Even though all of the sales personal were great, they would tell us that they would get back with us on our questions, they never did. That is until we went to Fox Ford in Cadillac and worked with Howard Canfield. Not only did he answer our questions he would get the answers for us if he couldn't directly answer there. During the entire process, not once did I feel pressured to buy right away. He gave us the space to talk and discuss the purchase, and even encouraged us to go home, talk it over, and then when we were ready, to come back in--if we wanted. Once we decided to go with our 2024 Ford F-150, he talked to us about the truck how all the bells and whistles worked. Then when it came time for the unenviable "up sale," he didn't push it. He explained what they were and the benefits of having them added on. He never pushed it and even told us that if we didn't want them, that it would be no problem. Once we did purchase it, Howard explained how everything worked, and then told me that once I get my boat off of the trailer, to bring the trailer back in and he would take some time and help me get all the stickers in the correct place so that I could use the system to help back up trailers! I can tell you this, the next time that we are looking at buying a new car our first and only stop will be at Fox Ford in Cadillac, and we will be working directly with Howard Canfield.

I was looking specifically for a unique car with limited available inventory across the whole…read moreUnited States. Godfrey was one of approximately 20 dealerships I contacted regarding their inventory, but was by far the most communicative and polite. In addition, they also had the best pricing available in the country by a considerable margin. On that point alone, and based upon my experiences up to that point with some other dealerships, I would have been willing to put up with substandard customer service. However, I was pleasantly surprised to receive quite the opposite. I'd like to specifically recognize and thank Jared Hurlburt for his exemplary service throughout the process. Despite my being one timezone and 800 miles away, my experience with Godfrey may as well have been that of a them being right down the road from my house. Jared was prompt and patient in answering each and every one of my NUMEROUS emails and voicemails, and walked me through the process, including arranging for delivery of my new car to Kansas City. I've owned over a dozen cars, and none have had a purchasing process so painless. Eight hundred miles away or not--when the time comes to replace my wife's van, I'll definitely be giving Jared and Godfrey Chevrolet a call.

Well we were moving south, and our high pressure fuel pump went out. They gave us a quote and a…read moreday, and we so kind about everything. We were stranded and they let us park our trailers there while we found a motel for the night. When they gave us a quote and a date we gave the go ahead. They were aware that we were not at home and got our truck done a day earlier than they said! Answered every question, and we had a lot. These guys are really great, and such a breath of fresh air compared to the other shops that I've been to in the past.

I jammed my tailgate on my truck recently. I stopped in to get an estimate to have it fixed. One…read moreof the guys took my truck around the back to see what would b involved. After about 10 minutes he brought it back and showed me how I could still open it without breaking the handle and being able to use. It was no charge! I was more than willing to pay for the time but he refused repeatedly. I would highly recommend this body shop. Both my truck dealer and insurance company recommend Deans as well.

Extremely pleased with the look of my car now. Not only did they repair the damage from the minor…read morefender bender, they went over and above and fixed the various scratches on other parts of the car unrelated to the accident! Ross and Kevin did a great job of communicating with me throughout the process as well. We're fortunate to have this business in Cadillac!

We bought a used truck from there folks and discovered the next week that someone had drilled a…read morehole through the back seat floor into the gas tank when mounting a piece of equipment to the floor. The smell of gas was overwhelming and we thought we might catch fire or explode!! After A wonderful conversation with the Owner Matthew Nester, the situation was resolved by the next week at the Ford Dealership in Tawas and graciously paid for the needed repairs. I will now recommend this dealership to everyone that I know, And possibly purchase another vehicle from them soon. I'm now convinced that there are still some good honest people in this world. Matthew Nester is one. God Bless you Matthew.

I had car trouble while on vacation and was extremely disappointed with my experience. They charged…read moreme an excessive amount just for my car to sit there, and they never clearly explained what the charges would be. They also told me my car had a specific problem, but after getting it checked once I got home, I found out that wasn't even the actual issue. I felt misled and would recommend being cautious before taking your vehicle here.

Tire blew out. Kind driver named Corey came out and put my spare on in 90 degree weather after…read moresweating thru the hot day. I appreciated him fixing me up and getting me on the road especially considering this was the result of my own actions. Kind dispatch and kind driver

Would not recommend in any way shape or form-Beware!!!!!!! ! Zero stars…read more I personally had a wrecked vehicle recently towed into their (yard ) aka mudhole and it's absolutely amazing how i was lied to by their employee and mislead on what I could /could not take off the vehicle I own. Bad business ethics!!!!!! The police tend to use this service on accidents and I have no idea why other than they may be the only tow company available In the area. Never again would I use them and I would recommend others do not either. If you are in a bind simply refuse any kind of "help" from Petersons Towing .. ....my opinion is that it would be in your best interest .

They were awesome and efficient. Price was reasonable…read more Highly recommended. They were timely.

Lorenzo provides excellent automotive Electronic service. He did a great job on my vehicleread more

First they told me my sub had a blown coil and I take very good care of my subs so I knew that it…read morewasn't he did listen when I told him it was wired to 1 ome I showed up on time at 8 the job was supposed to be 4 hours it turned into 5 and a half 3 other people were serviced in this time

I hit a deer at 4am and it was my first time in Michigan. I am from Illinois. I came to them asking…read morefor help when they opened shop and they were able to get back on the road within 15 minutes. They really helped me in a time of need and I was scared on what to do. God bless them.

I had the front wheel bearings go out on my truck in st ignace on vacation with my family. A…read moredifferent shop fixed it up there but told me to stop 100 miles after and have a shop check my lug nuts to make sure everything was still tight. I stopped at 4 other shops that told me it would be a 2 hour plus wait or just refused to do it because they were to busy. when I stopped here and asked if they could help the owner was in disbelief that no one would take the 30 seconds it took to check them and they did it for no charge i left a tip because i dont believe in getting something for nothing and because no one but them took the 30 seconds to help me out. Great people at this shop no hesitation to help. I would give 10 stars if I could.