My 16 year old Toyota needed some work. Wright's quoted me a reasonable price and timeline. Not…read moreonly did they meet both promises, they even found a part for my car at 1/8 of the price the dealer quoted me. My car was ready on time and the bill was less than I expected. I wouldn't hesitate to recommend them to anyone.

From the owner: Wrights Customs Body Shop LLC Provides Collision Repair, Custom Painting, and Classic Car…read moreRestoration in Cadillac, MI.

Gerber Collision & Glass completed repairs on my 2020 Nissan Pathfinder in September 2025 following…read moredeer damage covered by an insurance claim. I picked up the vehicle on October 1, 2025 after being informed that all repairs were complete. Shortly after picking the vehicle up it overheated. After having it inspected by a local repair shop, I was informed that a Gerber technician had improperly mixed the coolant, which caused the thermostat to fail and the engine to overheat. As a result, the overheating led to a blown head gasket, and the vehicle is now inoperable. Serra Nissan has since diagnosed the vehicle with a blown head gasket and provided a repair estimate of $7,000. I have been in contact with the Regional Manager, Michael Price, in an effort to resolve this issue. Unfortunately, communication has been inadequate. Mr. Price has been unresponsive, has avoided my phone calls, and has delayed resolution by requesting that I approve a second opinion from a repair shop affiliated with Gerber. I am already paying a car payment and insurance on a vehicle i cannot drive, paid multiple towing bills and the initial diagnostic bill of $1,400 to the dealership. I should not have to pay for this error out of my own pocket. I have given Gerber an excessive amount of time to address this issue promptly and appropriately. 0/10 Do not recommend.

Not impressed with their service at all.. The insurance company referred us. Filed a simple claim…read morein October 2021 from hitting a bird on the freeway. Minimal damage, just the plastic front piece surrounding the grill of our RAM truck. We made an appointment for beginning of Nov. They looked at it, sent the estimate to the insurance, said they would order the part and get back to us. After not hearing from them, I made contact again, they never ordered the part. Said they would, did, then said it would be March before they could get the part and fix the truck. They called in Feb saying the part was in, we made the appointment to get the piece replaced. Once my husband got there for the 9:30am appointment, they informed him it would be a few hours before they could get it in. A FEW HOURS?!? Isn't this why appointments are made? And if they knew there would be a delay, why wouldn't we get a courtesy call to either reschedule later in the day or a different one. After my husband saying he wouldn't wait, they checked and were finally able to pull the truck in and fixed the part. It was a quick job that should have never taken, not only the 3.5 months to get the part and appointment to complete the job, but then be told to wait a few hours! I was ready to ditch this company when they didn't originally order the part they said they would, certainly will not now after the final run around.. Would have done it ourselves if the insurance co would have ok'd it.. I would hate to see their fix-it time if there was any sort of major damage

We have had several different vehicles serviced here over a 4 year period, from oil changes, to…read morerecalls, to body work. All have been done on time and at or under estimates. They are very accommodating to your schedule and have even referenced me to another nearby business when we needed a fast oil change at the last minute before a trip and Highpoint was all booked up! That is CUSTOMER focus.

Very helpful and friendly, will use them in the future! Easy to work with and they will accomodate…read moreyour schedule the best they can.

Todd is a miracle worker! He just worked on a fender dent/paint scuff on my 2010 Subaru Forester,…read moreand it's like brand new. Cost was a fraction of what a body shop would charge, and he comes right to my home. He was referred by Subie Guys . . . I trust them, and trust Inside Out!!!

We were on a long trip home and our car broke down in the middle of the road around 4 pm and by the…read moretime our tow truck finally showed up, every repair shop in town was closed. However this tiny 24-hour repair shop was so willing to help out when we were in a pickle. Our repair guy was so kind and helpful, he ran out to get all the parts he need to repair our alternator and got it done speedy quick. Great shop, great guy, highly recommend!

From the owner: Brakes And Suspension Repairs Engine Diagnosis and Repairs…read moreEngine and Transmission Swaps and Rebuilds Bumper Replacement Performance ECU Tuning A/C Repair Electrical Repairs