Once again was treated with 100% professionalism. Jeep broke down called Spears, Wrecker showed up…read morein 10 minutes, Took to the shop put on the the Hoist. Gave estimate on repair, and I was off in One of their Customer Loaner Cars. FROM BREAKSDOWN to on the road again ALL IN ABOUT 45 MINUTES!!!! THANKS GUYS GREAT GROUP

After being scammed by another "local" company we called Spears and they came within 15 minutes to…read morehelp us. They recommended a body shop and were very professional. Robert was helpful and polite making a bad situation better. I would recommend 100%.

This place is the best!!! They are always so helpful, they go above and beyond, reasonably priced,…read moreso friendly and kind! I recommend them to everyone. Ive used them for years now, and so grateful that they're right down the road!!

From the owner: Breidenstein Oil & Auto Service is a family-owned and operated auto repair shop that has been…read moreserving the Cadillac, Michigan community since 1976. We are proud to bring you reliable repairs with integrity! Our state certified technicians are equipped to handle your automotive and light truck problems like suspension work, wheel alignments, tire services, as well as battery replacements -being an Interstate Battery dealer. We also offer scheduled maintenance services like transmission flushes, oil changes, and brake repairs. Stop in today or schedule your next appointment, we’re here to help!

Left me stranded without a vehicle twice when they couldn't fix it before closing. Both times I had…read moreto call off of work, costing me an additional $1200. The first time was understandable, the rotors were not coming off without persuasion. The second time? I made my appointment weeks in advance and first thing in the morning to avoid being stranded again. When I got there they asked me if I brought my own parts...... They then had to wait until after 2pm to get parts, and could not replace the ball joints before closing. Completely self-inflicted. I've been going there over a year now for oil changes, but never again. ​

I live in florida but recently was in Big rapids when my rear brakes started scraping. i called…read moretalked to Art who said bring it in at 8:30 am which i did. They had me in and out of there in less than an hour. Excellent service, friendly, reasonability priced and courteous. Art was on top of it. Id highly recommend this shop. i'm sorry this is not the shop i went to wrong location? i tried to delete my review but yelp wouldn't let me. i honestly don't know anything about this shop

Would not recommend in any way shape or form-Beware!!!!!!! ! Zero stars…read more I personally had a wrecked vehicle recently towed into their (yard ) aka mudhole and it's absolutely amazing how i was lied to by their employee and mislead on what I could /could not take off the vehicle I own. Bad business ethics!!!!!! The police tend to use this service on accidents and I have no idea why other than they may be the only tow company available In the area. Never again would I use them and I would recommend others do not either. If you are in a bind simply refuse any kind of "help" from Petersons Towing .. ....my opinion is that it would be in your best interest .

I only give it a 3 star because they don't like to work with a lot of car insurance. But anytime I…read morehave use them the drivers are nice

Simply the BEST. Don't try the rest you will be disappointed. Excellent customer service, great…read moreprices, honest such a gem in Cadillac. We drive 45 mins for service, because I completely trust them 100%

Paul and his crew always do great work. Paul is fair and honest. We have been going to him for…read moreyears. Highly recommend protected Auto Repair.

Thank you for taking the time and energy to help us out. I apologies the other dealer brought you…read morein the middle of everything and tied up your shop for two weeks. We will definitely be back to your repair shop once we find a new truck to buy.

I bought a used pickup from them. The positives- wound up with a fair price on the truck, the…read morefinancing was fair/friendly and organized, and there was good communication up until the day of purchase. The negatives- they lowballed the offer on trade in and were very rude in negotiation. Further when it was discovered that the pickup's navigation wasn't working they refused to alter the price, or fix it, but rather just clung to 'we didn't say it worked in the listing' (it was a $150 fix, and you show pictures of the navigation/SD slot). Said that service would remove the nail that was discovered in the tire-didn't. No tour of the truck or it's features. All in all I'm happy with the truck, however, the experience and the customer service stood out for being so negative and adversarial. Having bought used cars 4-5 times Over the last decade I can say this was the worst customer service of them all.

These guys are the best ... Very quick and competent I came…read morein with a muffler issue and they were quick to check it and it was an easy fix that they did promptly and efficiently. Good people.

Whenever I need urgent service, Chad and company are always there for me! Great service, fair…read moreprices, highly recommended.

Tom has worked on my vehicles for years. Always honest, fast, friendly, and reliable. I wouldn't…read morethink of going any place else.

O'Neill Service has worked on my cars as well as my boat for years . A friend recommend the place…read moreand it has been a great find. Tom doesn't have much for decor but he provides great personal service without charging an arm and a leg. As soon as my car is out of warranty I take it to O'Neill's if it needs to be repaired. Summary: Honest, cost effective and reliable!