The prices are amazing! The technicians are through and truly listen to your concerns. They are…read morevery knowledgeable and only fix what you approve. They do many different repairs from maintenance to full engine/transmission swaps. They will even put your parts on. 30+ years I have used them and I'd never go anywhere else.

These guys are the best ... Very quick and competent I came…read morein with a muffler issue and they were quick to check it and it was an easy fix that they did promptly and efficiently. Good people.

Whenever I need urgent service, Chad and company are always there for me! Great service, fair…read moreprices, highly recommended.

Well we were moving south, and our high pressure fuel pump went out. They gave us a quote and a…read moreday, and we so kind about everything. We were stranded and they let us park our trailers there while we found a motel for the night. When they gave us a quote and a date we gave the go ahead. They were aware that we were not at home and got our truck done a day earlier than they said! Answered every question, and we had a lot. These guys are really great, and such a breath of fresh air compared to the other shops that I've been to in the past.

I was looking specifically for a unique car with limited available inventory across the whole…read moreUnited States. Godfrey was one of approximately 20 dealerships I contacted regarding their inventory, but was by far the most communicative and polite. In addition, they also had the best pricing available in the country by a considerable margin. On that point alone, and based upon my experiences up to that point with some other dealerships, I would have been willing to put up with substandard customer service. However, I was pleasantly surprised to receive quite the opposite. I'd like to specifically recognize and thank Jared Hurlburt for his exemplary service throughout the process. Despite my being one timezone and 800 miles away, my experience with Godfrey may as well have been that of a them being right down the road from my house. Jared was prompt and patient in answering each and every one of my NUMEROUS emails and voicemails, and walked me through the process, including arranging for delivery of my new car to Kansas City. I've owned over a dozen cars, and none have had a purchasing process so painless. Eight hundred miles away or not--when the time comes to replace my wife's van, I'll definitely be giving Jared and Godfrey Chevrolet a call.

Donovan was able to find and gather me a truck with my specifications as well as be accommodating…read morewith how busy my work schedule was. And helping meet me in a parking lot to sign over my truck versus having me, come over there. He displayed patience, acknowledge when describing the information about loans and the options I had. Appreciate the extra effort of flexibility for purchasing a new truck . Thank you

Recently December 1st, 2025, my wife & I purchased a unicorn or at least that's what I'm told the…read morenickname is for the Grand Highlander Hybrid Max Platinum. After searching the greater Detroit area and coming up empty handed, I expanded our search. It is then that I found and got connected to Fox Toyota of Cadillac (over 3 hours from where we live). I found that they would be receiving one that met our requirements with exterior color, interior color and options. I reached out to Donavan Simmons a sale associate there to begin communication on the Grand Highlander. I can gladly say that he & the whole dealership made the experience a great one! I expressed to Donavan that we were usual Chrysler customers (my father-in-law worked for them) and my wife had some reservations about the purchase of our first Toyota. I also expressed that I had usually bought cars through a friend where there were NO stereotypical "salesman" tricks. I can say Donavan was able to reassure my wife that this would be a great choice without being pushy or arrogant. He answered all her questions in a way that made her very comfortable. When it came to finalizing the deal there were no "salesman" tricks. I had a vehicle to trade in, and Donavan was able to give me a reasonable price for the vehicle with pictures and providing him some information (mind you we lived over 3 hours away). He also promised that once the vehicle got to him in person, he "should" be able to increase that offer. True to his word he and Fox Toyota increased the trade in value by $500.00. As a former Assistant Customer Service manage with a large grocery chain, I can tell you Donavan and Fox Toyota treated my wife and I exactly how customers should be treated fair, open and honestly. I can recommend Fox Toyota of Cadillac without any reservations!

We were on a long trip home and our car broke down in the middle of the road around 4 pm and by the…read moretime our tow truck finally showed up, every repair shop in town was closed. However this tiny 24-hour repair shop was so willing to help out when we were in a pickle. Our repair guy was so kind and helpful, he ran out to get all the parts he need to repair our alternator and got it done speedy quick. Great shop, great guy, highly recommend!

Still stopping great look forward to my next visit the best brake job i have ever had done at half…read morethe cost of other shops

I have nothing but praise for this dealership. The entire team was wonderful in helping me test…read moredrive four cars and walk out with the purchase in about two hours. I needed a vehicle immediately, and even though it was late in the day and the dealership had been without power until nearly 2 PM, they sent someone to pick me up in Houghton Lake and worked with me to find a car that would work for my needs in a record amount of time. I was greeted by name when I walked in the door. My sales representative Ian Foster never skipped a beat, making sure I had what I needed while at the same time multitasking for other customers.

For the first time in my life, I was able to purchase a brand-new truck, not a new truck to me. I…read moreshopped all the different dealers in the Traverse City and Cadillac area. Even though all of the sales personal were great, they would tell us that they would get back with us on our questions, they never did. That is until we went to Fox Ford in Cadillac and worked with Howard Canfield. Not only did he answer our questions he would get the answers for us if he couldn't directly answer there. During the entire process, not once did I feel pressured to buy right away. He gave us the space to talk and discuss the purchase, and even encouraged us to go home, talk it over, and then when we were ready, to come back in--if we wanted. Once we decided to go with our 2024 Ford F-150, he talked to us about the truck how all the bells and whistles worked. Then when it came time for the unenviable "up sale," he didn't push it. He explained what they were and the benefits of having them added on. He never pushed it and even told us that if we didn't want them, that it would be no problem. Once we did purchase it, Howard explained how everything worked, and then told me that once I get my boat off of the trailer, to bring the trailer back in and he would take some time and help me get all the stickers in the correct place so that I could use the system to help back up trailers! I can tell you this, the next time that we are looking at buying a new car our first and only stop will be at Fox Ford in Cadillac, and we will be working directly with Howard Canfield.

Recently, when my front brakes gave out, they got my car in and brakes replaced the same day! the…read moreManager even drove to my home (30 minutes away) to pick me up and take me to the shop to get my car! Who does that anymore? I checked prices with 3 other Cadillac businesses that did brake repairs/replacements and Muffler Man beat their prices by almost $100. Great customer service and price...it doesn't get better than that! One last thing, I did read and discussed the reviews before I scheduled an appointment and was told this shop has been under new management for the past year. Certainly, my experience was much different than others had in the past.

Left me stranded without a vehicle twice when they couldn't fix it before closing. Both times I had…read moreto call off of work, costing me an additional $1200. The first time was understandable, the rotors were not coming off without persuasion. The second time? I made my appointment weeks in advance and first thing in the morning to avoid being stranded again. When I got there they asked me if I brought my own parts...... They then had to wait until after 2pm to get parts, and could not replace the ball joints before closing. Completely self-inflicted. I've been going there over a year now for oil changes, but never again. ​

Our car had a screw in it and of course that lead to a flat tire. We needed someone quick because…read moreit was the weekend of Easter. We called Spears and they came and towed it to the Tire Factory in Traverse City. They were at our house within the hour. The tow truck driver was kind and timely! Highly recommend them for towing!

HORRIBLE communication from employees and rude after questioning service and or quality of…read morevehicles. Wouldnt recommend.