These guys are awesome, everyone I met was nice and helpful. Would recommend again in a heartbeat…read more They did great work in a hurry. Couldn't say enough good things!! Saved the day.

From the owner: Skip's Petoskey Glass is located on 1890 E Mitchell Rd. Petoskey Boyne Country Glass is located on…read more1100 Boyne Ave. Boyne City

Tech cancelled appointment the morning... Tech cancelled…read moreappointment the morning the repair was to be made. He said my home was out of his service route radius. After several hours of unsuccessfully trying to find the safelite store's phone number on line, I had to call my insurance company who then placed me on a 3 -way call with shop. The manager said I was 10 minutes out of the repair zone and could not make the appointment.

RESPONSE: Thank you for your quick response to my negative…read moreexperience "however" it was due "your antiquated 30 min process" NOT as you attempted to state "being it was our busiest time of year." Not worth the aggravation! Yelpers be aware! The Yelp banner where it reads (schedule an appointment) "act now for faster mobile or in shop service" IS TOTALLY inaccurate!! THIRTY min's is NOT faster!! Tried to schedule an appointment with the Gaylord Safelight Branch ...what a nightmare due to this companies primitive business model. This review is strictly intended towards the 1 800 # one calls directly to receive an estimate and schedule an appointment. Waste of time...over 30 min's on the phone with Safelite rep to hear it would cost DOUBLE what we just paid at our local glass repair Co. Not only is it ridiculous but is was NOT a good experience as it took forever to receive ONE quote and we had a total of 3 vehicles needing windshield replacement and/or repair. #WASTEofVALUABLEtime Those businesses that do not have a streamlined process will NOT last!! Get with the times and expedite customers in a timely manner. THE GREAT NEWS!!! Auto Glass One located in Johannesburg will come to one's location. EASY to schedule! IN LESS than 5 min's we are set to have all our windshields replaced or repaired (they handle chips as well) .. :) HALF the PRICE! Nice folks!! SUPPORT family owned businesses ...ONLY way to go!!!! :)

Had an appointment 4-11-26. David inspected My windshield & told Me it was ok, not deep enough to…read morecause a problem. H e took His time to explain to Me everything to make Me comfortable. Very professional, thoughtful and helpful THANK YOU FOR YOUR PROFESSIONAL SERVICE. Larry C.

I waited for 5 hours on first day then (as of now) waited 5 hours this second day...for windshield…read morerepair...till not repaired! Technician very apologetic and not at all his fault. He is scheduled to drive ALL OVER NORTHERN MICHIGAN, with an obvious disregard for his travel time. I am going to recommend my insurance company NOT do business with this company anymore.

Very responsive and did a great job repairing cottage window. Out the same day for a quote and…read morewindow delivered and installed within 3 weeks. Thank you.

I live in Traverse City, Michigan. I dropped off my "Exterior" window due to a single pane…read morebreakage on a Tuesday. I was told it would be ready on Thursday or Friday and they would give me a call. Friday afternoon about 4pm I called to see what was going on since we were going to have rain over the weekend. No answer even though they are open till 5pm, I guess the weekend is more important than a customer! I did not get a call and could not leave a message. I looked on the their website and they are open till noon on Saturday. Drove over and they are CLOSED. Website is for shit! Talked with the call center on Saturday and they told me the window was ready on Friday, but no call so I could pick it up before the rain. Monday I called and finally picked up my window. DON'T DUE BUSINESS WITH THEM. NEXT TIME I WILL USE TWIN BAY GLASS! This way I know a promise is a REAL promise!

Called ahead as I have a car that eats oil. Needed a check and a top off, but not a change. Dan…read moreanswered the phone and was courteous, friendly and upbeat. Said yeah, sure, c'mon down! Came down and had the absolute friendliest service I've ever had. He topped me off and even put some rain-x on my windshield as my wipers are broken atm. Checked my tire pressure too!! I will be bringing my vehicle to Performance Plus Quick Lube of Charlevoix and Dan from here on out for my oil changes and top offs. Cannot speak highly enough of them. Thank you!

I will avoid going here again at all costs. I went for an oil change and reminded the techs that my…read morecar took 6 quarts of oil. They assured me they knew and would add the proper amount of oil. I was charged for the extra oil, which was fine because it was needed. I asked the tech, Daniel, if my engine looked like it was burning or leaking any oil. He stated "no" my engine looked good. HOWEVER, with 51% of my oil life not used, my oil light came on. I was back in the Chicagoland area and went to my regular dealer. When they checked my car it had less than 2 quarts of oil left in it. I again had the engine checked and there were NO signs of it leaking or burning oil. When I came back to Charlevoix I spoke with Daniel again. He said my car is known for burning oil. I pointed out the only time it happens is when I need to go to a quick oil change place like his. He looked at my receipts and saw the other place used the same type of oil as they did. When I asked if my regular dearer used magic oil, he did not have a response other than my car must be burning oil despite no one including him being able to see it. I have owned this car for four years and this is only the second time it has been low on oil, and both times I needed to get the oil changed at a quick oil change location. There was no offer to correct the mistake or to credit a future service. Needless to say I will never go back here again and would not recommend it to anyone, especially people from out of town.

I stopped in today with a bolt in my tire and was expecting to pay for a repair. The team took care…read moreof it quickly and professionally, and there was no charge. Everyone was friendly, knowledgeable, and respectful. Experiences like this are why customers come back. Belle Tire has definitely earned my future business for tire and vehicle repairs. Thank you to the entire staff for the outstanding service!

While vacationing, we had a flat tire. A gentleman at another store recommended this…read moreestablishment. I called and Josh said they could plug our tire. We arrived and they fixed the tire and were most cordial and helpful. In addition, they didn't charge for this service. I would recommend this place without reservation.

Several times in recent years received first rate service. Courteous and helpful. As well as…read moreadvise in how to minimize cost. I will return

Excellent services and friendly! Danielle thank you for…read moretaking care of the car! I will recommend this place to anyone.

We had 8 floor to ceiling, dual glazed, fixed glass panels removed and replaced in a large window…read morewall that had fogged up. The very professional crew expertly dismantled the the cedar window wall, replaced the glass panels, and closed it back up in 1 day. Cleaned up perfectly. They were even able to reuse the old cedar trim ($$$$) by cutting it down to fit. All that with the best price in the North. Highly reccommended.

They replaced 6 large odd sized windows that had fogged up due to broken seals in a 1970s chalet…read more Bill and his team were beyond professional. The work was done in one long day and they left the space cleaner than it was before they arrived. Highly recommend!