Since 2005 or so, I have had a good amount of work done on three cars and one pickup truck at Uncle Rod's. This work has been a mix of maintenance, repair, and special/custom/upgrade work. Twice, they've inspected cars and brought them up to appropriate condition for me to make cross-country road trips. They repair what needs fixing, they advise what will soon or eventually need fixing and what makes sense to do all in one go (e.g., to avoid double-spending by doing a group of repairs that all require the same first ten labor steps, if one such repair needs doing right now and the others are soon to follow). By default they use quality parts and supplies, and their shop rate is entirely reasonable especially for the high quality of work.
I'm a car geek, and I am very picky and particular about the work done on my cars and the parts and materials used. That can be a real pain in the (lug)nuts for shop and customer alike, but Mark, the service writer, does a terrific and friendly job of keeping everyone happy on both sides of the counter: he gets the parts and supplies I want, or lets me supply them if they're difficult to find, or on the occasion there's some reason I'm not aware of that my choice isn't a good one, he explains and suggests alternatives. As the diagnosis and repair proceeds, he keeps me well informed and promptly asks me whenever there's a decision that needs my input. And he keeps the techs happy by keeping the picky customer (me) out of their hair so they can get the work done. Rod, the owner, is personable and friendly. There is an air of competence about the shop that comes, I think, from the fact that the whole staff work hard and thoughtfully to do each part of every job carefully, correctly, and efficiently. I appreciate that. Also, they'll work on practically anything that has an engine, as long as it can be brought to the shop. Cars (new and old, common and and unusual), trucks (big and little), boats, I've even seen 'em get ailing roto-tillers back into action.
Highly recommended. read more
