Rod and Mark are very nice but think nothing of keeping a vehicle for an extended length of time,…read more Don't know if they overbook or take care of locals first. Just do not plan on your vehicle back soon if you drop it off.

We had a car emergency on a Friday afternoon and everyone was so helpful and got us back on the…read moreroad in two hours! Highly recommend!

Always the best service for my car and they treat me respectfully. Fabulous, have and will always…read morerecommend them to any female looking for a mechanic.

In addition to being great mechanics, these guys are honest and fair…read more We have several older German cars that Lakeside Automotive has worked on over the years. If you've never experienced out-of-warranty service before, it is far different than 'dealer service.' So many weird little (and big) things crop up that rarely do within the first 3-years of a cars life. The typical dealership will replace every part they can -- at full list price. Lakeside actually provides sound advice as to what 'must' be replaced versus what can wait a bit longer. They also have far better rates than any other shop or dealership I've found. They've never given me bad advice and have always done great work. I rarely post reviews because most businesses are mediocre. Lakeside is truly among the best. If you really like your car, there is no better place in the area to get it serviced.

My car overheated and JPM was able to take it in right away. John thought my radiator might need…read morereplacing and let me know it would be a few days. I dropped it off on Friday and got it back Wednesday, and as it turned out, one of the fasteners had rusted through so it only cost me $100 instead of the $500+ he had first quoted. So that was a relief, though I'm not sure why it took four days (not counting the weekend) to fix it. Still, I'm very happy with the quality of the work and information regarding what to do if my car overheats again.

While traveling to our RV vacation at Interlochen State Park, the front brakes on our Ford F-150…read morewore out to the point that the pads and rotors required replacing. The State Park Ranger recommended John at JPM Auto. I called John, described what I needed, he called his parts supplier and ordered the parts. I dropped the truck off the next day expecting to be without my vehicle for a few days. About two hours later, John called to say the job was done and I could pick it up! I went in the following day to pick up my truck and pay the bill. The price was very fair. Actually so fair I'd have all my vehicles serviced there if JPM Auto wasn't 6 hours from my home. Great people, honest pricing and quick service. Don't hesitate to visit JPM Auto if you need your vehicle serviced, they are spectacular!

I bought a car from them last summer, and they were incredibly accommodating and friendly (also…read morevery patient).

Took our 2025, X5,M60 in for a few very minor problems. Ken was our service rep and he was…read moreoutstanding. He kept us in the loop on what they were doing with the issues we presented them. We have bought into the detail program and were in need of a good cleaning. Because we didn't give them enough lead time they couldn't accomplish the detail, but offered to give the vehicle a good wash. The only reason they didn't get 5 stars was because the wash was lousy. Bugs left on the grill and windshield and the door jams were still dirty. Oh almost forgot the wet floor mats.

New Year's Day snow debacle! Very responsive and…read moreprofessional. Bailed out my kid from a snowbank and my husband after he tried to get them out. They both were really stuck. Would recommend this place to anyone!

Excellent service, we were stranded here while on vacation and had us on our way home in one hour…read moreon a Saturday. Highly recommended

I have a 14 year old vehicle that is in exceptional shape that I bought in my former state. With…read moreMichigan's salty roads and my desire to keep this vehicle as long as possible I invested in an undercoat. GTU reassured me that the underside was still great and worth getting undercoated. I'm an inquisitive person and had a few questions about the process and the after appearance. They were so gracious and polite answering them. They never made me feel like an annoying human. Plus, free touchups in 2 and 4 years. They have been open for 10 years, I believe they will be around that many more...I hope to still have my car as long too!

The level of customer service and attention to detail that Chris provides is second to none. I…read morewould highly recommend the service he offers to anyone who needs their vehicles undercoated.

Just Trucks / Cherry Capital RV We needed a part for our RV…read moreand the part had to to be shipped overnight. This place has us hooked up to stay here in our RV till it's ready to roll. SUPER nice people and excellent service. That should be tomorrow some time. So if you're up by Traverse City and need service, this where you should come. Grawn/Interlochen/Traverse City area Michigan

Rude and unprofessional staff. Unresponsive and unreliable service. Treat long time loyal customers…read morelike trash. Would never recommend.

I have been taking my Mercedes Sprinter to Integrity Import Services for over 2 years now. Trying…read moreto find someone to work on my sprinter, when I first bought it, was a nightmare. Not even our local Mercedes dealership works on the sprinters !!!! After make 11 phone calls to the areas mechanics, I found Integrity Import. And every time they work on it, even for oil changes and maintenance, I have been SO VERY HAPPY every single time. They are very knowledgable, help me to understand what the problems are, and their suggestions, and their prices are very reasonable. I will never go anywhere else but here !!

Solved a difficult problem with a recurring Check Engine Light . Only shop that would look at my…read more1997 VW Eurovan Camper (including the dealer). Investigating and confirming a CEL runs $286 then then they call with the finding and the cost to repair. Might seem high at first, but tech rates at dealers and shops are $125/hr and up. And they provide a FREE loaner. Routine services like oil changes are less. Extremely happy to find a shop near my second home in Northern Michigan that to service this and my other VW's. All techs are certified master technicians E Apling Columbus, OH & Grayling, MI