Terry does great work! He is a master of his craft - a true magician at boat body work -…read moreamazing! Great guy & easy to work with as well. Recommend Terry to anyone!

From the owner: Fiberglass Boat and PWC Repair, Indoor and Outdoor Boat Storage. Shrink Wrap Service, Mechanical…read moreWork, Boat Cleaning, Boat Rub-Out and Waxing, Boat Painting, Gelcoat Repairs

We lost a water pump on the way to Traverse City camping on Friday evening of Memorial weekend. We…read morewere 6/7 miles from Kalkaska and my road service was going to take me to the closest shop. I figured I would be dealing with it Tuesday morning after the holiday weekend. While waiting for the wrecker, I googled auto repair for Kalkaska. I thought maybe I could get lucky and find a place open in the morning. I found Johnny's and it said 24/7 repair (I thought, yeah sure). I call and Jonny picks up. His words were if he can get the parts, he would get it done. Long story short, I had friends pick up my 5th wheel and wife and take them camping. I stayed behind with the hopes it would be complete as soon as possible. I made it to the campground with my truck back in order by midnight. Everybody at the campground were waiting for my call to come and get me because they all said there is no way it would be done before the END of the weekend. The price was more than fare, and Im only giving a 5 star because that is as good of a review as I can give. Thanks again, Jonny!!!

From the owner: I have been a professional mechanic for over 10 years and have worked on everything from dirt bikes…read moreto snowmobiles to pressure washers to motorhomes to cars and boats. I have the knowledge and experience to get the job done right the first time. I will travel to you to complete some repairs. I will replace the head gasket on your boat from the comfort of your own dock.

Everything was ok with the exception of the floor was very slippery where the Dj was stationed a…read moresafety hazard and the refund of my deposit. My sons grad party was Sun July 13. The accountant states she mailed my refund out 7-17 because I paid cash. I made all payments that were requested on time in May & June. I've called several times left several messages. No urgency to return my funds. Companies need to return funds in a timely manner just as they require them. I don't live in Detroit so I made all transactions from my Debit card in NC...smh

The guys at Riverside marina were incredibly nice and professional the whole experience from…read morebooking a reservation to the time of returning the boat. Spur of the moment I decided to make a trip around the mitten. Me and my buddy was wanting to rent a boat that was affordable and accomdating to our wants and needs. Just wanted a small fishing boat so I can take my dog and not put him in a canoe and these guys had were helpful in assisting my needs. Overall great customer service, nice river and lake, and l would not hesitate to refer them to others and return back to rent again. Thanks Riverside Marina!

Got a flat on the road near this business and they helped me get it changed and saved me. Very…read morefriendly people who helped me in a time of need. Thank you!

Had them work on my 22 foot I/O in 2022.They filled the outdrive with automatic transmission fluid…read morevs gear lube. Charged me $ 600 to try fix a temperature sending unit issue that they never fixed. Northshore had the boat the boat for 3 weeks. When I called them to ask what was going on with the boat their mechanic was very short with me and told me to come pick up the boat. Took the boat to another marina and they fixed it in an hour for $150.These people are a confluence of incompetence, disorganization, and dishonesty.

The most beautiful lake in the world. Torch Lake is the place to be!!! Crystal clear water that…read moregoes as far as the eye can see. Perfect for boats (sailboats included!), jet-skis, and swimmers. There's plenty of open water, as well as a sandbar for those looking for a more typical beach-vibe that has places to buy food and drinks. There's also convenient places to gas up boats located right on the lake. Truly, this lake is amazing. It can be a little chilly, which is to be expected. It's all natural! Of course the water will be cold from time to time :)

So easy! Torch Lake Pontoon Rentals couldn't have made our rental experience any easier. Pull up to…read moreyour meeting spot, park the car, get on the boat and go. Beautiful boat on a beautiful lake. Doug was so kind and easygoing. Boat was clean, comfortable, organized and came stocked with a cooler full of ice. Great time!

We had a car emergency on a Friday afternoon and everyone was so helpful and got us back on the…read moreroad in two hours! Highly recommend!

thank you for helping us with a uhaul trailer. a happy,…read moreowner who was patient, informative and gave of his time. it was obvious he loves helping people ( whether with car/boat maintenance or renting a uhaul). need a car repair trust Uncle Rod's . and thank you again for hassling wish uhaul.

It was a great trip. I recommend telling passengers where the life jackets are located once they…read moreget on and make sure there is an air horn or whistle easily accessible since the pontoon's horn does not work.

We had a very nice time on our sunset cruise of Torch Lake last week! There was a bit of confusion…read moreabout where to go, but the captain contacted us when we were late and waited for us to arrive before starting out. He was very professional and we had a very nice ride with him.

I bought a used pontoon boat a few years ago from them. It's been a great boat and their…read morerecommendation to buy it was good advice. I've had the boat serviced by them for the last couple of years. So far, everything has been fine. They are very nice, and responsive. Everyone seems to care and know what they are doing. I found the owner very pleasant and concerned with addressing concerns.

DO NOT GIVE GRAND BAY MARINE YOUR BUSINESS!!! Absolutely horrible experience that I hope nobody…read moreelse has to endure. The whole operation is a phony scam and it all starts from the top with the owner Liz. They promised heated indoor storage, took our money, and were unable to provide us with indoor heated storage come late October. Mike the service manager was a complete ass when trying to come up with a plan as to what they were going to do, while the boat sat outside in the elements for weeks. They then transported the boat to another facility, and during the process proceeded to wreck the boat costing $32,000 in total damages. After months and months of back and forth email exchanges and getting nowhere, I began to get very frustrated and asked for an in person meeting to discuss how we were going to move forward. Owner liz and crew met with me and assured me that she would handle it. We left the meeting after coming up with a plan to order parts and start the repair process, in which they said we would have to wait weeks before other boats are worked on in their shop first. They cashed the two party insurance check and then proceeded to do nothing once again. After another week of them not doing anything, I once again followed up to see what was going on and Liz absolutely lost her cool with me. She called me a "little baby", told me that she was not going to give me my money back, and told me that I was not allowed at her place of business...! I had to work with their insurance company directly on how to recover the money to get my boat repaired. Thank god this nightmare is coming to an end as we were able to get the boat and drive it down to Grand Haven where things are finally getting done!! We did learn that they also did not perform oil changes, did a horrible job with acid on the waterline, and prepped the boat like they were just going to leave it outside and not tell us (they actually did this to another customer we've heard from). It never ends with these guys. Horrible, horrible experience. Stay far away from Grand Bay Marine. You're asking for a lot of trouble. This is the first review I've ever written. I'm not one to post something like this, but this company is really that awful that I felt the need to. Thank you for your time, and I hope this helps spread awareness as to how shady Liz and her company Grand Bay Marine truly are.