The superior management resolved the issue. Very much appreciated, but again do better & maybe…read moreupdate the system because this should not be a thing.

UPDATED REVIEW: not happy the price went up no warning it just keeo go storage with a 24h access,…read morepossibility to have power in your unit and AC. Really clean and convenient. Affordable. Friendly staff as well as professional management. The storage is located near the river in front of the Wharf. Hey if you feel like having a drink after dropping your belongings its the perfect place to go :) Im still new there but so far i would recommande this place. Not sure what the couple bad reviews are about but i was never over charged and there is no homeless in front of the facility. I would say come check out the place for yourself they even have a gated park

Used this storage for about a year. Always easy to get in and out. Clean & Always felt safe. Never…read morehad any issues. Sayda was always extremely helpful & Brian was very nice as well!

I went on 01/17/2026 at 9:40 am to see the size and price of a 5x5, a lady assisted me in a very…read morerude way. I asked about the smaller size and she told me 5x5 I asked to please show it to me to go through a door and I can see from outside how the locker looks like. I told her I would like to see the inside to see if my stuff would fit. She responded in a nasty attitude, that I would need an escalator and that it didn't make sense the reason I wanted to see it. To see how bad she was treating me and for no reason, I told her thank you and walk away to the door. She said, ITS way too early for this shit. I didn't respond and keep walking. This location was in little Havana 800 W Flagler St. To the owner of this location I would like to recommend to hire people that actually wants a job and can provide good service that way your company can get more customers.

I had a great experience at Safeguard Self Storage, and a big part of that was due to Tiffany, the…read moreAssistant Manager. She consistently demonstrated professionalism, strong leadership, and excellent customer service.

Saturday, the plaque at the door says they open at 8:30, it's past 9 and nobody showed up in the…read moreoffice. You call customer service and they "can't take your call at this time". Then what? We just wait forever? There's a line already of three people...

I went to this storage facility to see how it looked and to check some specific storage units that…read morewere available. I randomly discovered this place while searching for storage on Google Maps. What caught my attention about this particular storage right away was the prices - they looked very reasonable online on the official website. I had checked a few other storage facilities around Midtown Miami, and StorageMart definitely offered the best deals for the same-sized units. But when I actually visited the StorageMart and spoke with the Rental Office manager, he told me that the prices are a little higher if you book directly with them. The online deals are cheaper; take note of that! Another plus about this facility - there were three people working at the Rental Office that day. At other storage companies I visited, there was usually just one person at the office. The manager here was nice and friendly. He gave me a tour of the facility and answered all my questions. I left with a very positive impression of the place. Everything looked very good and clean. There were no weird smells on the floors. Every floor I checked had good lighting, and the air conditioners were working well - the air was perfectly cool. The only negative thing I can mention about this facility is that there aren't many parking spots (I believe I counted just about six). When I arrived, all the spots were taken, so I had to park on a side street near the storage. Also, honestly, the location of the storage isn't ideal. It's separated from Midtown Miami by a highway, so it's definitely complicated if you're a pedestrian and want to walk there from Midtown. To sum up: I think this StorageMart property is very nice, and I am seriously considering renting a unit here. I can absolutely recommend it!

From the owner: StorageMart self storage in Miami offers climate controlled storage units in an all-indoor…read morefacility, so you can protect your storage space and your things from the weather's whims. Conveniently located just off Highway 441, you can come and go with ease. Our Miami self storage facility features multiple loading bays large enough for moving vans and trucks, as well as complementary carts to help save you time and to help save your back. In addition to our everyday low prices, we also offer special pricing when you rent your storage space exclusively online. And don't forget to check out our seasonal deals and special offers throughout the year. When you need a Miami storage unit, come to StorageMart for affordable self storage near you.

DO NOT STORE HERE. They locked up my unit with my whole life inside, they would not let me access…read moreit and now "own" all of my property. Everything I have was in my storage unit, I am left with no id, no clothes, only my phone. THIS PLACE SHOULD BE SHUT DOWN they do not comply with Florida law and will take control of your unit without notice or reason.

poor service it shouldn't matter if you haven't been with them for some time they don't want to…read morehelp take off the late fees on my account I will add a negative review everyday until somebody help me out the company do not want to help they want to sell your items

Decided to use this to put a few things away at my parents home and ended up at Safeguard Self…read moreStorage. The storage unit comes in different sizes, and you can change later to a smaller or larger unit. It's very clean inside. And very helpful staff, the entire process didn't take long, but a few minutes, which was nice. They also have carts you can use to move items from your car to the unit, but ask that you return them to the area where you picked them up. But when I went back a few days later to move items into the unit, one of the elevators was down, leaving only 1 working. And you can't use the stairs, saw a sign that the opening exit would sound the alarm, which was a bit of a hassle, as a few other customers were moving stuff at the same time. No cart was available, which made the process a bit longer. But overall, I'm happy with deciding to use them.

Safeguard Storage on 114th Street and Northwest 7th Avenue offers the best rates best customer…read moreservice the employees are respectable helpful and go out of their way to make sure you understand each and every aspect of your rental . Even though they send out invoices and text messages and emails to let you know when your bill is due and how much .Ms. S. Lightbourne and Leo go the extra mile and will give you a personal call if they see it's coming close to your bill due date and you haven't responded. If that's not going over and Beyond offering customer service tell their consumers then I don't know what is KUDOS TO YOU!

I do not recommend storing anything at this location. My husband and I have been long time renters…read moreand don't go to our unit very often. I guess they decided to take advantage of that and they stole our brand new kitchen aid still in the box from our unit. When I asked who has access to our units they said only the person with the key fobs and to speak to my husband who is the only one with the key fob. Um duhh why do you think I'm calling to make a report. My husband is the one who discovered that the kitchen aid that belonged to his deceased step mother is missing. Please do not store any valuables here. Take a picture of what your storage looks like every time you visit. And take good pictures of what you have in there. When I stated I would file a police report & that the police would request access to the cameras they stated that they do not provide access to the cameras inside only the front door. How convenient when it's clearly an inside job. When I say pissed that's an understatement. I will be removing everything from this storage.

I rented here recently and was pleasantly surprised at how this place is kept clean. Oz is really…read morecourteous and he has made this a great renting experience overall. If I ever need storage I will be sure to use this place as well as tell my friends.

DO NOT USE THIS COMPANY! My wife and I rented two units that…read morewere both broken into. They were the only two units broken into, according to the manager. Seems strange that when asked about the theft, the manager - has not been able to tell the same story twice. - told us that he had talked to the police about the theft. - told the Miami Police, in Spanish, that they did not have any right to see or obtain the video surveillance of the theft. - has consistently made the entire theft sound like it was no big deal. - when confronted with the fact that people renting the unit next to one of ours checked out the previous day, says it was just coincidence. - his attitude in all conversations has been evasive. The units are so flimsy they can be broken into with a pry bar. The security is a joke. The manager claims he has no available records of anyone entering the facility through the code locked doors and elevators. Kinda sounds like he is covering up for the thieves or is in on the thieft. The haul was over $100,000 in personal belongings, many of which are irreplaceable. DO NOT STORE ANYTHING AT THIS FACILITY!

Felix was super helpful and accommodating! Happy to be using this building to store my things.read more

The service there is wonderful and the storage is good for the money. The quality of the storage is…read moreperfect and the value is stupendous

The worst, most grimy, scammy and careless storage you can get. They buy out good storage spaces,…read moredouble the price, void payment methods then threaten and auction off your stuff!! Shell companies, hidden in shell companies, no public profiles anywhere. Absolute thieves!

The movers arrived on time at 7am and they were quick and thorough. They were done packing by 7:30…read moreand arrived at the new location by 8:10. By 8:30, they were done unpacking. One of the rubber footings on my desk got lost in transit but I'm not mad about that. All my dishware and fragile items were safe. The guys were friendly and courteous. Would use again!

Update: After posting my review, the company reached out, acknowledged that their team did not…read morefollow proper procedure, and issued a 50% refund. I appreciate them taking accountability and working to resolve the situation. That said, my original experience on moving day was still very stressful and inconvenient, as I was forced to hire another company last minute. I hope they address these issues internally so other customers don't have the same experience.