A few weeks ago I needed to find a new storage location. The proximity of this site was too good…read moreto ignore. When I arrived I was immediately greeted by Daniel and he was amazing. He took his time explaining the rates, different options of storage as well as taking me on a tour. The storage units were clean, well lit as well as properly maintained. What really sold me on this place was the excellent customer service. Daniel is an absolute pleasure to work with. The rates are not too bad and the best thing about their company is the ability to have it have a contract longer than month to month. I hope to stay here for the long term.

Keyla is amazing great customer service she was very patient with me since I wasn't sure which…read morestorage size to get, but she is very knowledgeable n I got the one who meets my needs, I recommend this place n please ask for keyla she's very professional n friendly, now a days we don't see people like her in business and she is very good and knowledgeable

We just removed our belongings that we stored for the past 4 months at the CubeSmart on SW 216 St…read morein Cutler Bay. The customer service was cordial BUT the lack of transparency drove us out. Our storage monthly rental was raised with very short notice substantially (more than $50/mo). Luckily, we located another storage company nearby that assured us on in paper that rent will not be raised within a year. Goodbye, CubeSmart. Not too smart to blindside your clients. WATCH OUT!

This is the best storage facility I've used... it's clean, well-maintained, and the staff are…read morefriendly. Would recommend to anyone. David and Matilda are great people.

Great storage facility, easy access 24/7. I am embarrassed because I have forgotten the lovely…read morewoman who helped me yesterday. We have been using Extra Space Storage at this location for several months. The place is always spic and span clean! I wanted to downsize one of our units and the woman who helped me was super knowledgeable and made the process very easy. I highly recommend!!

Highly recommend this storage facility. Brand new. Clean, safe, easy to use. The climate control…read morewas excellent. I had items stored there for months. Unit was climate controlled, ventilated and there was no mold or mildew. My property was just as I had left it. Excellent for college students to store their items over the summer between semesters. I dealt with Robin and she could not have been more pleasant and efficient.

The office was very professional in the way to deal with me when I went through rent the storage…read morespace. Everything was explained terrily and the facilities were clean and neat. The elevators worked and I agreed to rent a space. Only reason I'm giving them 4 stars is that when I went to actually put the items in the storage unit one of the elevators did not work so it took us twice as long to be able to put the things in the storage space as it could have if both elevators were working. Other than that it has been a good experience.

Both Elevator did not work and I got stuck in the second floor with no way to take my stuff down…read morefor hours. It cost me hundreds of dollars more on movers as well as my moving plans with my new location. Did not receive any customer service or assurance that some one was coming to help. This is unacceptable and bad location. I rather pay the extra $20 elsewhere that will be provide me better and safe service. "I don't know but I understand" doesn't do nothing but frustrate the customer more.

Exceptionally professional and efficient! Thank you so much!! They made it easy, we're fast,…read moretransparent, very timely and I have more trust in them moving my belongings than I do myself. I am beyond impressed and thankful. Even makes payment easy! The women at the office always answered and was able to answer my questions. Very flexible. The men moving my apartment were all professionals and exceptional at wrapping. packaging, moving, organizing and everything else they did.

In a town full of untrustworthy movers, Raul's is the best. Reliable, careful, and kind workers at…read morea lower price than anywhere else I was quoted. No hidden or surprise fees. They give you a quote and stick to their word. Their truck didn't fit in the gate at our destination and they hand carried all of my furniture inside at no extra cost, with no complaints at all. We had quite a bit of furniture moving out of a 2/2 apartment downtown into a residential single family home, and it was $850. Highly recommend!

I rent a unit at the 1401 SW 1st St. I have had nothing but a good experience. The manager AJ is…read morevery helpful and business oriented. If something needs done he is there to do it with ever grumbling. It is clean, storage prices are good for it being in such great location. I would recommend it to someone. I'm

On October 13, I spoke with Nicole to get a quote on some storage space. I was then switched to…read morespeak to Evva. I was given a reasonable price which I agreed and payment was made over the phone. Evva was the nicest person who explained everything to me and I was very happy that the whole process was done very quickly. After I saw storage it was too small and Evva was still able to accommodate in transitioning to a bigger space. I'm glad I chose them compared to nearby ones in that area. They were so kind.

First off: Unbelievably rude "customer service" employee running the rental office. I understand we…read moreare in Hialeah- but it's time to expect more. Please stop gossiping and help people waiting for service. I went in to ask what time they were closing the facility that evening since it was 12/31. She said very accusatorially IN SPANISH "we close at 9:30pm and if you come back tomorrow we WILL charge you the full amount of rent for the month. I see your rental unit (as she pointed to the security camera). Make sure you take your lock off and leave the unit open and clean or you will be charged. " Cool. I just wanted to know what time you'd be open until today. Also- where are the carts? In Spanish: "If you don't see them, someone is using them" This is a HUGE overpriced facility that somehow only has two moving carts for the entire lot? There should at the very least have 4 per floor. Nearly every unit is occupied and they aren't able to afford or manage their cart system? With as much as I've paid for storage throughout the years- I could have single handedly purchased more moving carts and dollies. The customer service employee could not work or care less. We had been moving out of our storage space for 3 days. There is zero system in place for knowing how many carts are being used and/or where they are. This facility will test every last drop of your patience. Don't bother coming here.

They charged $500.00 for disposal boxes in the container a warning not specified the tenants can't…read moreuse it, even the staff warning of it, intentionally, to charge with the amount

Alvaro and team were just simply great -- professional, timely, careful, and responsive.read more

This is the first time in my adult life (after 8 moves) that I didn't feel like I got robbed by a…read moremoving company. Not only were they super sweet, but they were very efficient amongst themselves to be sure that they were productive dividing and conquering all the work. They wrapped every single item so gently, literally nothing got damaged. Again, that's a first for me. I had to move furniture into a new house and other furniture into the old ones so it was basically a triple move. To be fair, I was expecting to pay about $400 more than I was charged. Absolutely amazing I will never move with anybody else.