We left our van for a week. We are grateful for this place and the ease of everything. 10/10…read morerecommend

I am currently storing my 36 foot boat here, such a easy lot to get in and out of, Super happy with…read morethis place!

Jeff was awesome. Was able to get in and out quickly and answer my questions. Also kind enough to…read moreshow me multiple units and work through needs. If Congress worked this well, we'd all be rich and happy.

This has been one of the worst customer service experiences I've ever had, and I'm relieved I…read moredidn't end up storing my belongings here. I reserved a unit online and was required to upload my driver's license. I tried more than a dozen times and the system would not accept it. I then called the Coral Way location and spoke directly with a staff member, who asked me to email my ID to her. She confirmed she received it while I was on the phone, told me everything was set, and provided me with my gate code and storage unit number. A week later, my daughter went to the facility on a Sunday with a full car, ready to unload and the gate code did not work. Since the office was closed, the call center answered. They told me the issue was that my ID was never uploaded. I explained the entire situation, including that the onsite employee had received my ID and issued the gate code and unit number. They even contacted the district manager and claimed the issue was "fixed." After 45 minutes of back-and-forth, the gate code still never worked. I requested a refund the following Monday. It has now been over a week and a half (almost two weeks), and I still have not received my deposit. I keep getting the runaround with no resolution. This experience was disorganized, frustrating, and completely unreliable. I strongly advise anyone considering this location to stay away. I truly feel like I dodged a major bullet. KEEP AWAY I have contacted the office directly multiple times. All with no results.

Deja mucho que desear. No lo recomiendo para nada. No hay nadie que ayude en customer service. Si…read morellamas nadie atiende. Es un total desastre.

I moved my stuff in and came back to check on it and most of my things were stolen and the lock was…read morereplaced. I knew I wasn't crazy when I came and found out that my lock didn't work, this place has a cage type roof that look like a metal fence for the roof ppl that steal can access the top and see what's inside and just cut the lock and steal your stuff and replace the lock like nothing ever happened. I wouldn't trust storing my stuff here

They have no mercy or respect for pricing, you will get an automatic price increase every two or…read morethree months! Look out! Carts are not available since they have so few. Girl in front desk will hide available storage spaces if you plan to downsize and will make you move to another floor to make it hard on you. Never again! Plus it is very hot in the upper floors! When I started out it would be a pleasant temperature, six months after the air is toxic and hot!

This location has just ONE employee and he leaves the store on the first floor unoccupied and door…read morelocked. When we arrived, there were people sitting on the floor outside waiting for him to come back. They told us they had been there for 20 mins waiting. We needed to buy some materials so we came to the office later in the day, and again he wasn't there and there were again people outside waiting. Horrible.

These guys are great. They show up when they say they will and they dont stop till everything is…read moredone. I have used them in the past and will use again and highly recommend.

This is my first time using this company and I am so glad I did! From start to finish, everyone has…read morebeen beyond great. Berto and the team, David and Adar in the office ... so so helpful and kind. They all went above and beyond. This is a long distance move from Arizona to Minnesota and I was very worried about pricing etc. I am very happy with my choice and would recommend them to anyone. Thank you all so very much

Rip off!! Sunny Isles location. BEWARE: Continuous rate increases!! Doubling over 2 years!…read moreRodents,urine,feces found on move out!! Value is fair priced,friendlier and nearby, cleaner easier to reach office staff!! They want very short term tenants not interested loyal long term -- it's a scam!

I have been renting a unit for a little over a year and they are constantly increasing the rate …read more Very upset . It is horrible , they put you in a situation in which you have to find another place . This is the 3 time it is increased . Very difficult to reach an actual person . No one ever there when I go.

Love the service here! I have 2 storages rented here and The service is the best. The called really…read morequick and If you call directly they give you a better price than online. I saves almost $200 on my second storage for 2 months in advance.

I recently rented a space and within a day lost our keys; Luckily we had Joshua assisting us and it…read morewas such a great experience. He was very very attentive and was able to remove our lock extremely fast; aside from continuously being very polite and he gave us a ride back to our storage space so that we wouldn't have to walk (the heat is crazy sometimes) . Thank you once again to Joshua, he's a BIG reason as to why I'll continue to be a customer!

I am extremely disappointed with my experience at Hive Hub. They did not return my security deposit…read morein full and shorted me 250 dollars with no explanation or reasoning provided. When I left the facility I completed a full walkthrough with the warehouse manager who signed off on the unit and confirmed it was left in perfect condition. Despite this clear confirmation Hive Hub still withheld part of my deposit. I have contacted Hive Hub more than ten times attempting to resolve this issue and received little to no response. On top of that they were months past the appropriate deadline for returning the security deposit. Due to the lack of response and accountability I will be pursuing this matter with the state of Florida. This reflects very poor business practices and my experience appears consistent with other reviews describing similar situations. I would strongly advise others to be cautious before doing business with Hive Hub.

I normally don't leave negative reviews, but my experience with HiveHub deserves a clear warning…read morefor any business considering renting space here. My company moved into HiveHub on March 1st and eventually upgraded to a larger warehouse unit as we grew. Throughout our entire stay, we were never once late on rent and operated in good faith the entire time. We vacated our warehouse unit at the end of August, and as of early December, we still have not received our security deposit refund. This is after months of follow-ups, repeated promises from management, and multiple assurances that payment was already "on the way." Every update pushed the timeline out further with no clarity, no proof of processing, and ultimately no refund sent at all. Operationally, there were also challenges during our time here. Management leased one of the spaces to a last-mile delivery operation, which meant the parking lot and loading area were constantly filled with personal vehicles picking up packages. This made it extremely difficult to find dock space or unload trucks, something any warehouse-based business needs to rely on consistently. For context, I've leased space with ReadySpaces and Saltbox, and both returned deposits quickly and professionally. I have never dealt with deposit issues or operational congestion like this with any other warehouse provider. If you are a small business, startup, e-commerce seller, or logistics operation that values professionalism, transparency, and basic operational reliability, I would strongly caution you before choosing HiveHub. The combination of delayed communication, operational obstacles, and a still-unreturned security deposit has made this a very disappointing experience. I hope management improves their processes, but based on what I've experienced firsthand, I cannot recommend them to other businesses.