ReadySpaces has gone to the dogs since they let go of Azahy, who was amazing and cared. I've lost two more packages and the management (Josh) doesn't give a dam. I've been patient too many times for packages lost, mail not distributed, lack of security and many other issues. The owners won't respond. They are content with having a rude, vial V.P. of Operations that justifies everything that they do wrong. I complained to him about my lost packages and his response is that it's not his responsibility - that ReadySpaces is "self-service" and they don't have to receive packages for the tenants... These are his words in an email to me: "Where you seem to decide I don't care is when you blame ReadySpaces for a package missing and I, in turn, tell you that I understand the frustration but it is not our responsibility." I've complained about the mail not getting picked up and distributed in mail slots that were put there - again, his answer... "we don't sort mail for our tenants". Mail delivered by USPS sits in the mailboxes until days later it's finally brought inside and all of it is dropped on a table (no sorting). The biggest issue at ReadySpace is upper management. They got rid of an amazing manager for no apparent reason. The current manager is helpful but it's obvious that her hands are tied and is guided to not go out of her way to help! I've had it with the VP's rude and unprofessional behavior... He mistreated me today as I've seen him be rude to other tenants. In his own word "he doesn't believe in customer service". I'll be looking for another place to go and my $24,000+ yearly rent to ReadySpaces will be gone as well. - There has been no consideration from ReadySpaces about the great tenants we have been for almost 3 years. Manny Sarmiento - CEO Doral Chamber of Commerce, Inc, read more

Custom space is a great concept and has proven valuable to our buisness. The amenities are ok but what really makes this worth the rent is the manager Azahy. She constantly goes above and beyond to make sure we have all our needs met, when we have had issues (electrical) she has always tried to resolve them quickly. She constantly is cleaning and organizing and I believe that is way outside her scope..but she does it with pride. The owners should be glad to have Azahy as thier glue, because if not, the place would be a disaster. The owners lack of follow thru is frustrating but the manager always eases the issue and ultimately gets stuff done. The equipment ( forklift and pallet jacks) are ok, we feel the equipment can be Improved and if the manager had help, the place would be amazing read more

We used CustomSpace for temp storage and I had a really great experience. The general manager Azahy was always available to assist and always followed through on requests or possible improvements. I would highly recommend for short term or long term storage. read more

Friendly staff and very professional. Facility is well kept. Conference area, snacks, beverages available to all tenants. They do an amazing job at receiving mail and orders for all tenants. If you're looking for space I would definitely recommend. read more