Hello everyone that is trying to buy food at this restaurant.
I called today to order food over the phone for a family member that has two days having issues with his bus ticket and is stranded in El Paso with no funds trying to get to the West coast.
The person taking the order had a bad attitude from the start when I tried to ask her if she "speak Spanish"
I asked her if she had soup/sopa, and she said no, we have caldo/soup which is the same thing in English.
I made sure by asking her if I could place the order over the phone for my family member to eat at the restaurant, she said yes, She took my soup I asked her if I was able to order a drink with the soup and she said no that he was going to have to pay for the soup and the drink at the restaurant.
He finally got there to pick up his soup and choose his drink in order for me to pay, and to my surprise they refused to render any services with the excuse of they don't take payment from debit card if the person is not in person......
Here is the reason why I'm leaving this review. Every restaurant business strives in taking orders over the counter. Uber eats, door dash, etc have help business in the food industry to generate more business.
The lying over the phone, the bad attitude toward a client, and the refusal to serve someone in need that has not eaten in two days is inhuman and racially profiling someone with your own ethnicity, just because he is not Mexican and can't speak English.
Is like if your ancestors didn't struggle with when they came to this great nation.
Racism against anyone shouldn't be tolerated.
I hope the owner can assess this review and situation at their restaurant before they go out of business. read more