I used Allied for a large copy order, after being disgruntled with the poor customer service and…read moreprices at Staples. Robert was friendly, professional, and fast. And the prices were incredibly reasonable. Allied gets all of my future business!

I emailed them three documents to print at 4:00 p.m. and showed up 5 minutes before closing which…read morewould have been at 5:00 p.m. and they had already closed and left the shop. I had called and spoken to a gentleman and they had provided me an email address to send the documents to, that was at about 4:00 p.m. I needed those documents as I was traveling the next day and was going to read them.

Perfect experience and it was a very complicated order. We did stickers, shirts, hoodies, mugs and…read moremore! Everything looks great and seems very reasonably priced! Special shout out to Mari, she is super talented and super quick. Use Snappy! You won't regret it!

Snappy did an absolute amazing job on this jersey!! Honestly, I really wasn't concerned about it,…read morebut I definitely didn't expect it to come out this perfect. When I dropped the jersey off, all I said was I wanted Fields' name covered up with "malort". They took care of everything else, from picking the perfect font for the letters and the exact colors of the numbers. They've been around for a while so that's really a testament to the quality of work they provide, but regardless, I had to leave them a positive review on my yelp page.

Fazo was incredibly helpful and patient with my multiple returns. I'm thankful he was there.read more

I've been sending things from this store for years now, and half of what I send goes to Canada. The…read moreservice has always been great, but today it was just exceptional. It turns out shipping to Canada has gotten exponentially more expensive and time consuming, as customs personnel are now demanding a ridiculous level of detail about what's in the box. The person at the desk (there was only one when I was there) was incredibly helpful. She entered all the data required on my proposed shipment so she could give me a price (nearly $300, about three times what I expected to pay). She held my hand while I dithered trying to decide what to do, and then she made suggestions for alternate methods of shipping. What's more, she did all this while helping someone on the phone and taking in drop-off packages. While she worked, a line formed, but she never missed a beat or became impatient or short with the customers she was serving. She just kept working quickly, kept being responsive, and kept delivering superior service. My sincere thanks. I didn't get the name of the person (my bad), but she likes Oingo Boingo. YES!

I have worked with Sargon, Matt, and Gaby for more than 10 years. To say they are incredible is an…read moreunderstatement. Not only does their customer service go above and beyond, but the quality of the work is unparalleled. Need help with design or layout? Check. Offset printing? Check. Digital job? Check. I've worked with them on so many jobs - newsletters to letterhead or business cards or large format posters. They always come through and saved me on numerous occasions when I was behind on my timelines. I am grateful to know them and have them as a printing partner.

Their service was great! They were very patient with me and the printing always has great quality…read more Definitely will be coming back!

I've had okay experiences at this Staples. I placed an order online for custom prints and paid an…read moreadditional fee for them to be ready before 11am the next day. When I went to go pick them up just after 11, the prints were not ready. No problem, I decided to go grab a coffee and come back. When I came back, she informed me that they would need more time, and it would be best if I came back in an hour. I went home and came back around 1pm. When I got there, they said they still needed to cut the prints. When they suggested I leave and come back, I kindly let them know I've already left without them twice and would really prefer to not do it again. By 1:30 I was able to leave with the prints. They turned out nice, but the lack of customer care was frustrating, especially when I was told I could expect them at a certain time, and didn't end up receiving them until over 2 hours later.

This is a review specifically about the new Staples "Bins" program. The idea is such that all items…read moreare 14 dollars starting Fridays and the price goes down 2 bucks a day until items are 2 dollars by Thursday. My wife and I were quite excited for the program and we have gone five different days now at different price points and we both agree that: 1- this was a great idea in theory. 2- this is not working at all. 3- you can't just upload Amazon trash on your customers and call it a deal. The VAST MAJORITY of the items are not worth spending a dollar on. These have to be items where it would be a loss for Amazon to restock it so they sell it in bulk to Staples and staples tries to make a couple bucks selling literal garbage to your already dwindling brick and mortar clientele. It's embarrassing for your company. I'm old school so I'll still pop in from time to time when I need pencils, but the bins are a complete failure.

I love small letterpresses. I love the creativity; the history; the art; the passion of those who…read moremake this their craft. Every once in a while I do a search online to see if there's one I should follow on Instagram, because I love buying cards, and I like to support small businesses, so that works out pretty well, right? I've searched for letterpresses in Chicago more than once. More than once in the last couple months, even, when I was trying to decide where I wanted to purchase my holiday cards. Somehow I've only come up with one or two, and Starshaped Press was not one of them--though I live less than half a mile from where it's located. I lucked out and found Starshaped two days before their annual open house. Perfect timing. The studio is in this really awesome Art Deco building that of course I've seen in the neighborhood but have never had reason to enter. We got there right at noon so we could beat the crowd, and Jen was a gracious host. She had samples of her work out, consisting of pieces decorating the studio as well as prints and cards for purchase. (I ended up spending... way too much money). She also had delicious cookies for us too! She was so open to any question we had, and showed us how the press worked. She had set up many examples of the letterpress dies set in various designs, and they are so incredibly intricate. There may be hundreds in a single print of all sizes. I loved seeing those set up with an example of the pressed item next to it. Starshaped Press also has a print club, which is a subscription service where you get printed goodies from the press on a monthly basis. There are a few different options so you can choose based upon your budget. I signed up for the print club and will get my first this month (January 2022), and can't wait! It was suggested that I might want to get my own holiday cards printed at a letterpress--perhaps Starshaped Letterpress--and I find that idea quite intriguing. Review 641 - January 23, 2022 22/2022

A bit of a belated post but still highly relevant. We came across Starshaped press during an art…read morewalk in Ravenswood. I did a secret project / present for my 1 year anniversary, "the paper anniversary " . I wanted to give a surprise Christmas present to my wife and had the idea for a concept. Reached out to Jen and she got back very quick, and we had a call to price out . I was able to give her a proof of concept to develop the unique paper print and she turned it into a forever treasure that is hung up in our home . A very cool unique thing but we gave our Chinese characters of our last names and she made it into a press and we got to keep it as a keepsake. Please consider her for projects like that but also cards and invitations . Wonderful experience

Superior printing on outstanding paper. We are so happy with the results, the service and quality…read more This is the only printer I'll go to from now on. I can depend on them!!!

This review is long overdue. The folks at LSP have helped me with several projects over the years…read more They have always been very courteous and very good at helping me figure out little details I may have missed to ensure my print projects come out perfect. I know I can count on them to get things done quickly and the prices are great. Thanks!

I went in to mail several packages out and the staff was extremely helpful. They answered all my…read morequestions about shipping. The line moved pretty quickly and I was done in less than 10 minutes.

This review is for dropping off a return to Amazon. The store itself looks on the shabby side…read more When I walked in, there was a gentleman behind the counter taking care of a customer on the phone and a woman sitting in the window on the phone. Because the gentleman was the only person I saw in the store, I just stood in front of his desk waiting for him. Eventually the woman that was sitting in the window got up and walked over to the second counter and asked if she could help me. She was pleasant enough and took care of me, but I didn't realize she worked there until she came over to the counter. Can't say for sure if she was helping a customer or on a personal call.

Came here to drop-off a FedEx box for return. The guy was very nice and friendly and quick. I got…read moremy receipt as well.

From the owner: FedEx, UPS and DHL shipping services.read more

I have lived in the area for 10 years and needed to ship some boxes out. Since that day they are…read moremy go too. They are reliable and informative and care about getting it done right. Plus the dogs Simon and Panda are always there to greet me so they get their share of attention me.

Very rude customer service. Never received an email with my tracking number. Came in on a Saturday…read moreand waited until Monday to call for it. I checked everywhere in my inbox. Once I called, the person on the phone gave me a hard and placed me on hold multiple times. Before giving me the tracking number he mentioned "we're very busy". It's not anyone's fault about me not getting my tracking number. I'm under 30- I know how to search my email. I wish he would've been nicer as I was not rude at all. Not coming here again for anything regarding shipping. Edit due to the response: love the professional response! Goes to show my review wasn't wrong. I needed the tracking number to let the company know so they could track it. I didn't ask if the package was delivered, I asked for the tracking number.