I'm long past the stage in life to need an engagement ring, but I've been wanting to have my wedding ring remade to adjust the setting. I've talked to a few jewelers who tell me that what I want is risky and not recommended. (Tension setting/bypass design). I saw something in the window that stopped me in my tracks and I ran inside to get a closer look. It turns out that the ring in the window is the setting that I want, but has much more gold in the band than I prefer. I consulted with a staff member, who gave me a few options and recommendations, as well as an estimate of cost. It was quite a bit more than I'd expected, but I appreciated his thorough consultation and may consider coming back in the future. However, I didn't leave empty handed. There's an art gallery next door and they have a few gift items. Some of the best smelling lotion and soap resides here and I'd recommend them for just that alone. read more

S.E. Needham Jewelers - Logan - Jewelry Near Me - Logan, Utah

I must say I was not impressed by my ring shopping experience here! My girlfriend knew exactly what she wanted, diamond size, shape, color, setting, everything. It took them two weeks to get in any stones for us to look at, and they were not any that we were interested in or described. Their price quotes were so high we were unsure if we would be able to find a way to get what we wanted. The only reason it's not one star is because the girl that helped us was very kind and excited for us. But we went to Jerricks and had a seamless experience! Maybe Needhams has some good jewelry that isn't engagement rings, but if you're looking to get married save some time and money and just go to Jerricks. read more

For the last 12 years I have been visiting Needham Jewelers every 6 months for my wedding ring inspection. They did an awesome job with my ring and I love it! My husband drew what he wanted and they created it for him. For custom made engagement rings and bands, I will say they are excellent. Also, I brought a bracelet from them and the sales person was very helpful. My only issue is that they don't clean/polish the jewelry after the inspections like they used to. Sometimes I even ask them to clean/polish it better and the answer is the same, "that's the best we can do". Well, evidently the employees have changed over the years and so has their service. I will not be able to see my ring come to life again, until they get someone in the inspection/repair jewelry department that knows how to actually clean/polish better. read more

S.E. Needham Jewelers - Logan - Jewelry Near Me - Logan, Utah

representative Landon Corbridge helped me find a beautiful ring at a great price. It was a great experience and I would definitely come back. read more

S.E. Needham Jewelers - Logan - My beautiful ring - Jewelry Near Me - Logan, Utah

Would never take jewelry there. Was tools my loose sapphires were glass and they would be happy to dispose of them for me, when in fact OC Tanner told me they were the highest grade. Was also accused of stealing a diamond watch, which in fact I had inherited from my mother read more

Recovered my Swiss Army brand watch in my drawer and of course the battery was dead. I took it in to Needham's to replace the battery. There was no charge! Even though the purchase was made quite awhile ago. Such great customer service! Thank you! read more

S.E. Needham Jewelers - Logan - Swiss Army watch keeping great time with a new battery! - Jewelry Near Me - Logan, Utah

Not really a jewelry store, but more of a knick-knack store. Wondered around briefly while they attempted to figure out whether they could fix a watch. Very briefly. The jewelry they do have is very dated and hideous. 1999 called and would like it's tacky and cluttery junk back. I was laughing so hard I pulled a side muscle. Who shops here? I guess this type of place can manage to stay in business in a town like this where people are quite primitive. They didn't have the proper equipment/training/skills to fix the watch after all that. The people that work there aren't anything like those you meet at actual jewelry stores, who are competent and confident. Depending on your tastes and standards, this may not be a store worth visiting. read more

Very great place to shop for all your jewelry needs. They are most known for their selections on wedding rings for both men and women. They clean and repair your jewelry very quickly and have it done very well. My only complaint is that they were 2 weeks late on getting my engagement ring done in time for the proposal, compared to the time they said it would be done. Overall, it is a nice family run and local business! High quality and genuine gemstones and metals for affordable prices. read more

This is a real old school retailer. First class service, repair, and merchandise. I am a watch fan and enjoyed looking at their quality watches while I had mine repaired. It's not just a watch store and jeweler, it is a gift store as well. Beautiful downtown Logan with lots of history on Main Street. Love it. read more

At first this jewelry store was super helpful and accommodating. There was a promotion that you get a free mens ring if you buy a mens ring so we ordered both of them in the same size. Once we got the free ring back, it ended up being a bit bigger than the actual ring even though they're both the same size. They said there's nothing we can do about this and that we can't re-order it in a smaller size which is a huge bummer. We thought we were getting a good deal with 2 rings for basically the price of one. One of the workers was about to order us a smaller one then a different worker intervened and said we couldn't do that. I would've recommended this place but not anymore. read more

Highly recommend shopping here. They were perfect at helping us find a great engagement ring. Customer service was incredible!

This is a review for their service (not necessarily the product; though, definitely looked and felt like quality) I walked in to SE Needham's on whim; I was wearing flip-flops, a hoodie, and a backpack. The customer service representatives didn't even blink - they approached me and asked if I wanted any help, I let them know that I was just browsing, and they let me continue on my merry way. A few minutes later, one of the owners (didn't know it until I left the store.. despite him pointing out his name to me in the brochure) approached me and asked if I had any questions or if there was anything he could interest me in. He took me around and pointed things out - I received a very well-rounded and knowledged tour (which caters exactly to my curios personality), he let me take pictures, hold them in my hands to get an idea of what I might like. Even though I left without purchasing anything; I left feeling satisfied. SE Needham cares about each customer (not just a sale or a margin). read more

John & Mareth Whatever you can imagine, Needhams can create! Always professional, while being very personable. Absolutely impeccable workmanship! Taylor Hansen has been a pleasure to work with. He is attentive to details, and patient with last minute changes. Very personable, treats you like you are all that matters! Our experience with Taylor went far beyond satisfaction. He delivered on all levels, Personable, Professional, Patient, and Imaginative! Needhams is the Best! You won't do better! read more

If I could give this zero stars I would!! All this company is good for us selling high priced jewelry! They will not honor any type of a warranty!! My ring is 5 years old. I've already lost the main diamond (they replaced it, but I had to pay for it) plus the prongs have been fixed numerous amount of times. Each time they tell me a new story and a new lie. Save yourself a lot of time and money and don't go here!! I had another local jeweler give me a quote on fixing my ring and they are doing it for free!! Check out jerricks!! read more

If you are a college student on a budget DO NOT start your search here. Don't get me wrong, very friendly staff who knows their stuff, but the prices here are very high. They try to sell you high grade diamonds, but the truth is, you can get a lower-quality diamond that is the exact same (you can only notice a difference when looking through their high powered magnifying glass in the bright store). Overall, high quality, high price, and friendly service. But, if you're on a budget, go looking elsewhere - you can get just as good of a ring for A LOT less. read more

I would really like to thank S.E. Needham's. Gene and Sylvan went above and beyond in making our experience shopping for a ring for my wife's 50th birthday. We were impressed about their professionalism under pressure. It's no wonder they've ran such a successful business for so long. I really appreciate this beautiful store and the great quality of their products and services. I can't tell you how thrilled my wife is with her new timeless diamond ring. Needham's made it happen!!! If your looking for quality and variety and professional service, Shop S.E. Needham's. Many thanks, sincerely Scott Andersen read more

We purchased my wedding ring here ten years ago. The sales people are hit or miss. Some are very attentive and personable, while a few have come across as pushy. Frankly, I don't expect much since most of them are young and are just trying to make a living. Their management, however, has been great. Joe Needham was amazing. We had had a few issues with my ring. Joe sat down with us and we calmly explained what had happened. (I hate grown adults that throw tantrums trying to bully stores. Please don't act that way and expect customer service.) Joe listened carefully and empathetically and made it right to us. He was competent and even shared a few stories with us. At the end, we were very pleased. That is a one of the benefits of going to this establishment. The management is experienced and it runs in their blood as this is a multi-generation family business. They can't swindle customers and move somewhere else like some other shops. They're stuck in Cache Valley and are intent on keeping their customer base happy through their honesty, craftsmanship, and customer service. read more

Worst service ever!!!! They get you to buy the ring and have this "so called guarantee" if you bring your ring in for the inspection every 6 months. Well I did that with mine then one of my prongs was wearing down. I told them that at the cleaning, they said it's fine everything is tight. So 4 months later my diamond falls out and gets lost. they make me pay for a new one. They said oh I will have Gene call you. No Call was ever returned I made multiple calls then they told me they would get diamonds equivalent to what I had and I could come pick one out. So weeks later I get a call saying my ring is done!!!! I said ummm I never picked out a diamond. The response was "well Gene picked one out and he discounted it". Discounted something that should have been under a guaranteed plan!!!! Yah so they made me pay for it..... When they built up the prongs you could see every drip line from the soldering it looked like it was done by a 5 year old, That I payed a good hunk of money for! The lady just said here it is and this what you owe. No customer service on her end at all. She then was suppose to have gene yet again call me.......... that never happened. 12 times I tried to call and go in to talk to "Gene" not one time did he return my call. After all the technicians said I will have gene call you! Man what a good owner Months later...... Now I go in yet again Today to pick up the same ring that the prong is bent that's why I dropped it off. They didn't even fix the bent prong! But hell its guaranteed!!! I said yah that's what you say and last time you made me pay for a new diamond!!! I will for now on take my business elsewhere.!! Oh and to top it off they said the diamond was tight in the setting I took it to another jeweler and it wasn't tight in the setting at all. This business inky sales rings and DOES NOT STAND BY THEIR WORD! read more

I have nothing but good things to say about SE Needham! I would reccommend them to anyone looking to buy high-quality jewelry, especially engagement and wedding rings! I shopped around for months and SE Needham had the best prices around. I ended having a beautiful engagement ring custom-made that fit great with my budget, and the service was always top-notch! read more

You definitely get what you pay for. I recognize that Needham's doesn't sell low price items. But my experiences here have been that they stand behind their products. I had a problem with my wedding ring- they fixed it without charging. I buy many smaller gifts and receive a loyalty because of my ring purchase. The staffers are usually very polite and helpful. The store itself is always immaculate. The selection is very good for a store of such a small size. I'm a fan. read more

Poor selection, first off-- if you like gaudiness and having the same ring that every girl in Cache Valley has, then you'll be fine, but if you want something classy and timeless or simple sweet, you're SOL, they've only got over-done and over-priced. And then the service... don't even get me started. These employees don't know what they're talking about and make things up off the top of their head, and once they've gotten their commission out of you, they're done being helpful. They'll charge you for every little thing they can, and will outright rip you off. Go to the Diamond Gallery, or even Shane Co. in Salt Lake if you absolutely must have a ring from a jeweler, but DON'T go to Needham's. WORST experience with a jeweler-- or any business-- that I've ever had. read more

This is definitely the place to get a ring from in cache valley. They have great prices and I never felt like they were trying to sell me anything but just help me out. They have great discounts on all sorts of stuff if you buy a ring from them. Would definitely recommend to everyone! read more

We were ring shopping recently and were floored by the very high prices here. That and my wife didn't like the gaudy ring selection. Service wasn't helpful or friendly either, just pushy to overpay for your diamond. Same experience I'd had here years earlier when they wanted to severely overcharge me for servicing my watch collection. Fred Meyer jewelers ended up servicing my entire collection for a fraction of what they quoted me at Needham's, that after resizing all of my bands for free a few years before that. Fred Meyer earned my business with excellent customer service, and for that we bought my wedding band from them. That's how it should work. But S.E. Needham care more about greed and money, and less about community and making lifelong customers. There is a sense of arrogance and inevitability here, as if they don't have to try to get your business. I mean, where else you going to go?? Anywhere but S.E. Needham's. read more

I visited 3 different jewelers in Logan before deciding on where to purchase an engagement ring. SE Needham's was far and above the other two in all aspects. We were offered bottled water and were not rushed at all. The employees were extremely knowledgeable and friendly. I was shown each diamond through a magnifying glass in order to observe clarity and color more accurately. Our consultant was very transparent about prices. A beautiful thing about SE Needham's is they do not contract with other diamond sellers. I was torn between two rings, and we ended up combining the designs to create a totally unique ring! They did a digital replica to make sure I liked it. My ring is unlike anyone else's, which is exactly what I wanted. It came with a free engraving, lifetime insurance on not only the pave diamonds but the center one, and free cleanings. We also got a gift card to Gia's and now qualify for a preferred customer discount (10% off all purchases). In contrast, When I visited Jerricks the employees couldn't answer half of my questions and did not have as many customization options because they purchased all their jewelry as is rather than design and assemble their own. When i went to Diamond Gallery the sales representative was unprofessional and not very friendly. Both of those places had higher prices than Needham's. I see Joe and Eugene Needham around town sometimes and they always say hi and ask how I'm doing. I loved SE Needham's and recommend them with full stars! read more

Awesome customer service. Lars took care of us and he helped my fiance at the time, and myself design the perfect ring. They were flexible, added their own professional opinion during the creation process, and the warranty is fantastic! We love SE Needham and will suggest it to friends and family. Thanks Lars, Gene, and the rest of the crew! read more

Probably a great jewelry store, but can't put batteries in Suunto watches. They "don't have the right tools". Are you kidding me?

I really enjoyed my experience at S.E. Needham's. My parents got their engagement ring here and recommended that I go to the store before I purchase a ring from Etsy. I did, somewhat reluctantly because I was afraid of being worked over for commission. But when I walked in, my salesman Chad was very friendly. After getting to know me, he asked me what my price range was and only showed me things within that price range. He was excited about jewelry and was very helpful in answering questions I had. What sold me on purchasing from S.E. Needham's was the peace of mind that comes from the insurance they place on the ring: completely replaceable if lost or stolen within a year, and then completely covered for life for cleaning and maintenance, including the center stone. This was especially important when on the night I proposed, the wedding band fell out of its ring box. I was obviously concerned, but did not go into cardiac arrest because I knew that it was covered by S.E. Needham's. I wish I could give them a 4.5, because the only concern I had was that the ring took a little longer than they first told me to get, but that was only because they had to remake some of their pieces in rose gold for me. Other than that, I wholeheartedly recommend S.E. Needham's. In fact, I recommended a couple of friends of mine to go there and they also had a great experience. This place is really as good as it gets! (And the best part is that my fiancee loves the ring that Chad helped me put together.) read more

I did a customized ring. My fiancé found what she wanted online. We went to Needham's and we made a few tweaks to the ring so that it was exactly what she wanted. The payment plan made it so that I could actually afford it. She now has the ring and the man of her dreams. Couldn't be happier. read more

SE Needham was spectacular! They helped me pick out the perfect ring for my fiancé and she loved it. SE Needham was also super helpful when I was choosing a diamond, they helped me pick out a beautiful stone I could afford. I'm so glad I chose SE Needham to help me with such an important choice. read more

Their salespeople are very helpful! We really enjoyed our experience there, we decided to finance the ring, and the process was very smooth. They are also very honest about their diamonds and rings. read more

This is hands down the best place to get all of your diamonds and jewelry. My wife and I absolutely love you guys and they always keep the customer in mind and have great service read more

Excellent service. I worked with Krista over my several visits. She made me want to come back and she really got me excited about buying a ring. She was very personal, always responded promptly to my emails and was very patient through my multiple visits. I was super concerned about pricing when I first went in, but the rings are reasonably priced and I came out very happy. read more

Workers were very friendly and willing to help me find exactly what I was looking for. My repairs and orders have always taken only a few days and their products are impeccable. read more

The employees at SE Needham were very helpful and answered all of my questions (I had a lot of them). It was all very smooth and I am very pleased with the ring I purchased. read more

A truly phenomenal choice for anyone who appreciates a well-trusted, reputable jeweler. The customer service is unmatched. Once you buy your first piece of jewelry, it's as if you've been welcomed into a family. Being the oldest jeweler in Utah, S.E. Needham Jewelers has a longstanding reputation that is unmarred. The advantages of shopping at S.E. Needham's last a lifetime. read more

Today I went to three different jewelry stores and S.E. Needham's was by far the best business. When I walked in I was instantly greeted and showed around. I told them what I was looking for and they were the only shop that had a similar design to what I was looking for. I was treated with respect and I felt very comfortable sharing with them my ideas and thoughts regarding my ring I will be purchasing. Another thing that stood out is how humble they were. The other two jewelers I went to made criticizing remarks about the other local jewelers stores but Needhams didn't say a word about the local competition. This local business is a stand up company and I will definitely continue to go back for all of my jewelry needs. read more

This place is not what it used to be 10 or 15 years ago. I remember when Mel worked there and you could go in and have a battery changed in your watch and he would tell you no charge because you bought your watch there or if you didn't, he would ask you to buy your next watch there. Nowadays, if you have any repair work done, they charge you an arm and two legs. In addition they keep the worn out parts because they have value and they don't give you any break on the price. They merely just keep the worn out parts. Today, I picked up a sterling silver chain on which I had a clasp replaced. They kept the worn out clasp. I have had them do this with gold chains too. They act like it was no big deal or something they did by accident. And they will give you the part if you call and ask for it. Nonetheless, what they are doing is stealing from their customers (and I've been a customer for close to 50 years) when they keep something of value without offering something in exchange. I truly believe they are knowingly doing this. To reiterate, this is not the local friendly business it was 15 or 20 years ago. This is a business that is now cutting corners and doing everything it can to survive in an Amazon world even at the expense of their longstanding customers. They still do good work. However, unless you need jewelry repair, I recommend Amazon or somewhere else. If you are having repair work done, ask for your worn out parts. They have value which Needhams will more than happily steal from you without offering anything in return! read more

Chad was extremely helpful and I will definitely go back to him for any other needs. I got a great deal on an engagement ring and was very happy with the service. read more

Originally, I had heard about S.E. Needham through a friend. I began browsing with Joe, just enjoying our conversation. I had no idea that he was the owner. He never pushed me to look at anything or to purchase anything, he just shared with me his love for his job and fine jewelry. I had my wife's ring customized and cast, but upon receiving the ring we had two of the diamonds fall out within a couple days. Twenty-four hours after repairing the ring, another diamond fell out. Joe took it upon himself, late one evening, to recast the ring and reset the diamonds himself. Once we received the ring, we were thrilled because it was absolutely gorgeous. After 6 months we have not had any problems with our ring. S.E. Needham Jewelers believes in quality, not quantity, while still helping the poor USU student fulfill his dreams. Thank you. read more

When I first started shopping for rings I went to some other companies and was treated poorly to say the least. I would relate my initial experience to that of buying a car, the sales people were very pushy and they didn't seem to care what I wanted. When I went into SE Needhams I was greeted with a smile and was listened to from the beginning. The staff are very polite and easy going. They didn't try to upsale me into buying something out of my budget but instead helped me to find the best option for what I was looking for. I made my decision to purchase from them for many reasons, first of which is their excellent warranty, great payment options, exceptional pricing, and they have the best customer service in Utah. I was taken care of right from the start and their quality is unmatched. I would recommend SE Needhams to anyone looking for a pleasant shopping experience and superior quality products. read more