They got back to me with an estimate shortly after receiving my watch. It was shipped back long…read morebefore the estimated time and the watch looks great and runs beautifully. Great to work with.

I am so happt that I found this company online. At first I was concern to send my Hamilton watch to…read morethem for service because it was my first time but I was glad I did it. The communication was great, they were very clear to explain to me what need to be done with my watch, the cost and the time frame to get it done the way I wanted. It costly but I think it worthy to have it fixed . they told me it might take from 3-4 months but I got it back a little over a month and looks perfect for me . Thank you. Vy

Overall, even had a good selection of gold chain and they were able to clean my jewelry and they…read moresaid they do repairs as well. Would recommend anybody.!

I have shopped at Morgan's in the New Gate Mall for 20 years. I have been treated extremely well…read moreby Ty Rock numerous times. Ty has an eye to find exactly what you're looking for with financing thats fits your budget. If you're in the market for finding that special something or to Tie the knot go ask for Ty. You wont be sorry you did. Thanks again for taking care of us!

We are visiting from out of town and our friend Nate took us to this shop! Talk about excellent…read morecustomer service! Tim helped us and was friendly, knowdgeable. Made our trip there worth our time, for sure! (Lol...no pun intended!) Thanks Tim for a great experience!!

Hello, I bought a Coliseum watch from a local Rockwell distributor, after 1 week I opened the box…read moreand the numbers on the watch are not iluminating. I contacted Rocwell which I believe is only 1 person working there, advised me to replaced the battery, which I did but didn't resolved the issue, so I contacted her again and requested a copy of the receipt in order to honor the warranty or $20.00 plus shipping if I did not have the receipt. Honestly, I don't keep receipts, the watch has a serial numnber that they can check is brand new, I emailed them pics that shows an unworn watch, still have the box but they do not honor the warranty because I don't have the receipt BUT because I paid with Amex, I'm able to return the watch to the store. In other words, a really cheap made watch, very costly and the customer service is non existant.

When going through my mother's home and storage after her passing, I found her antique (+100y) Seth…read moreThomas adamantine mantel clock. I remembered this clock from childhood and had presumed that it was long lost. It wasn't stored properly nor in the best shape. I did not know if it could be restored. I contacted Blake Petersen of Clock and Instrument. After a period of calls and coordinating calendars, I was finally able to get this clock to him. Master clockmakers are not abundant. Meeting him was an absolute pleasure. He was kind and gentle with his explanation of what he does, how he came about tending clocks big and small and what he could do for my clock. I could tell how much he took pride in his work. He restored my clock, explained how to keep it running and encouraged me to call if there were more questions. His invoice was lower than I would have expected from a journeyman in these current times. I was absolutely enamored with his skill and kindness. My clock is home chiming and bonging, giving great joy. Thank you so very much for this family memory. Many blessings keep!

Service used to repair a grandmother type wall clock, price was reasonable and work was completed…read moreas discussed. Honest, patient, and willing to explain clocks.

By far the best piercing shop I've ever gone to, and I no longer go anywhere else. I've now had a…read moretotal of 5 piercings done here and all have gone so smoothly.​

I've had good experiences here. Four of my piercings were done here and all of them were…read morewell-placed (earlobes and cartilage), and the piercer I went to was good about repiercing if you don't like the placement (my friend had this happen). Unfortunately, that piercer no longer works there and I didn't get pierced by anyone else so I can't comment about the other piercers. Overall pros and cons about this place in general compared to other places I have been to: PROS: Small shop, and each time I had an appointment, I felt like my piercer took their time to do my piercings just right. They are willing to autoclave and install pieces you bring in (sometimes). They seem quite clean, but I have been to places that I thought were even more meticulous (Koi). The atmosphere was very relaxed. Open on Sundays and same-day appointments are usually available. CONS: Expensive. I feel like their jewelry is way overpriced. They charge "per gem" and if we aren't talking about precious stones, that seems like a desperate way to make more money. Also they don't offer any discounts on multiple piercings in a single appointment and other places do (Koi). I don't like their selection of jewelry for new piercings. Their hoops for a new piercing were all dark titanium at the time I had one piercing done. If people can't swap jewelry for at least 6-12 months, it would be nice if they offered some different styles/colors of titanium hoops for new piercings. Small shop. This is a pro I listed above, but it's also a con because if they have more than one customer in the lobby at a time, they seem overwhelmed. The last time I went there to check on downsizing some 4-month piercings, the front desk person (who is usually very nice) was dealing with other clients and was dismissive to me and told me I didn't need to downsize and that my current jewelry looked fine. When I originally got pierced, my piercer used long pieces to accommodate swelling and told me we could downsize when the swelling stopped, but I ended up feeling treated like I was ridiculous for asking for that downsize. To be fair, I didn't make an appointment and I was aware I might have to wait or come back later, but I felt like the customer service in that moment was very poor. So make sure you make an appointment for any service and your experience will surely be better than that.

Lucky Bamboo has always been very professional and clean. I've gotten almost all my tattoos done by…read morePineapple and he does a fantastic job. He has done some very meaningful tattoos and is a solid guy! Highly recommend for your first or 50th tattoo!

I had high hopes for this shop when I first went in for my consultation back in September. I was…read morebeyond excited to start my sleeve and even put down $2,500 (though I was only asked for $1,500) as a show of good faith that I was serious about this project. We scheduled multiple appointments, with the first set for February. The day of my appointment was the beginning of a huge disappointment. I arrived early, at 9:40 AM, and saw Jared go inside just before 10:00 AM. I gave it a few minutes before heading in myself, where I was handed a tablet to sign paperwork. I skimmed through the first few lines--standard care and liability waivers--but given the sheer volume, I just signed them, expecting to get started soon. Instead, at 10:15 AM, Jared's DoorDash order arrived. At that point, I was thinking, Maybe eat before your scheduled appointment? Still, I stayed patient. By 10:50 AM, Jared finally came out looking frazzled, blaming "computer issues." At this point, I had been waiting for nearly an hour with zero communication--not the level of professionalism I'd expect from a shop where I planned to spend thousands of dollars. To make matters worse, when Jared finally showed me the design, it was not what I had requested or envisioned. It was very close but did not flow well. Important details I had asked for were missing, and when I pointed this out, instead of collaborating. Some of my other requests were treated as an inconvenience rather than creative direction for my tattoo. At this point, I was still trying to stay calm, but then came the real kicker: Jared claimed there wasn't enough time to even outline the tattoo. Keep in mind, this was a 10:00 AM - 5:30 PM appointment. How does an artist who booked a full day suddenly not have enough time at 11:00 AM? Then, an issue that should have been discussed months ago suddenly came up: my arm had a scar from a prior surgery (which was already there at my consultation), and now I was being told I might have to wait two years before getting the tattoo over the scar. That would have been great information to know upfront instead of on the day of my appointment. But I do feel like the consultation was rushed and left I left without getting tattooed after taking the day off work and driving 1.5 hours. Frankly, after seeing how rushed and cluttered the design looked, I felt somewhat relieved. But then I kept looking at the design and something about it seemed oddly familiar--so I did a quick Google search for "gears." Boom. First page. The central part of Jared's design was straight-up clip art. At that point, I knew this wasn't the right artist for me. I called the shop back, politely explained that I didn't feel confident moving forward with Jared, and fairly offered to let them keep $500-$1,000 for their time, but asked for the rest to be refunded since I had fulfilled my obligation by showing up on time. Their response? No refund. They claimed Jared's entire day was taken by my appointment (again, the same artist who had no time to do an outline?). They offered only $640 in credit with another artist--but after this experience, why would I want to come back? I was then reminded that I had signed something saying that any money I gave them was gone. Of course, no one had explained that policy to me beforehand. Luckily, I paid with AMEX. I disputed the charge and, thanks to their protection plan, I got my money back to take elsewhere. Bottom line: This shop had the chance to handle this professionally, and they chose not to. Just because you copy and paste images on a tablet doesn't make you a designer--Canva has a free account for that.

My favorite place to get a new suit. I was surprised at how…read moremany designer suits they carried in sizes that would fit me. The suit fits great, and my experience was amazing. The best part - I even found new *comfortable* Colehaan shoes there. :)

Great selection. Great price. We have bought multiple times from Perry! He's the funniest. Makes…read morethe experience fun.