My original review for Times Ticking was very negative. I received a phone call from Jared the…read moreOwner and he indicated there was a mix up on their end and they were taking care of my watches and I should get them back in a few days. As a business owner I appreciated his call and his willingness to make things right. This changes my opinion and because of this I change my review to 5 star. Good job Jared and thank you.

UPDATE: the company has called me and was very kind. They offered to reund me my money as well as…read moreto find my original watch and try to repair it and send it back to me. I am very happy witht the customer service I have received and will update this review should it get better or worse This place is scrupulous 100%. I first sent my 1986 timex to them a year ago to have it fixed. It had the battery compartment corroded and they said they could fix that. I mailed it in from California after seeing all these wonderful reviews. I paid them over 300$. They sent me back a watch that did not have my original face or back on it. I called them up and they somehow just happened to still have all my old peices and told me they would take care of putting it all back with my original pieces and send it back to me. I tought this was was very odd but sent my watch back anyways after this happened. Wehnit came back it was ticking odd and In a short period of time the watch stopped working and the time could not be changed as that peice they replaced was defective inside. Then they asked me to send it back again. I had them note that last time they kept my original pieces and that this time I did not want any further issues with the stealing my watch from me. I checked on my watch for a minimum of 5 months all the while they kept telling me they had yet to source the pieces to repair their error. Everytime we talked I reminded them of what they did last time and made sure all my original pieces came back on my watch. Well low and behold my watch just came back today and it is not even my watch. Obviously they could not fix their error and opted to just buy a cheap timex watch face and replace it on my band. The difference is striking and the size is not even the same. I kept photos of my original watch when I had first sent it to them and for them to do this to me was absolutely horrifying!!! I mean the only thing I mailed them that was mine that they mailed me back was the band the watch was attached to. I would NEVER do business with this place EVER!!! The first five photos are MY watch and the last two are the watch they sent me back!! Unless you are in their store and wait for your item and watch it be repaired I would NEVER TRUST this place!!! I will edit this if they address my problem in a timely and lawfully fair maner.

Service used to repair a grandmother type wall clock, price was reasonable and work was completed…read moreas discussed. Honest, patient, and willing to explain clocks.

They do exceptionally good work at very reasonable prices, and give free estimates so it's clear…read morebefore any work is done whether it's worthwhile to proceed or not. I highly recommend them as the best repair shop you'll find.

Raymond and Monkenna were wonderful Raymond took the time I…read moreneeded to make the right choice for my watch band. He repaired one of my watches and placed a new band on the other. He was fast and efficient. Raymond will take good care off all your watch repair needs. I highly recommend Times Ticking at the Newgate Mall. In Ogden. Thank you again for such a great experience Sincerely Adam and Paul.

Went in to get a battery replaced in my Seiko of 37 years. Long haired kid behind the counter told…read moreme it was $40 to change the battery and "service" the watch with a year warranty. I asked what the service was and he said they replaced the battery, the gasket and put silicone sealant on it, I said I just wanted the battery done, and he said they use $15 Swiss batteries. Well, Renata 377 batteries are about $1.30/ ea. and it takes about 5 mins to pop the back, replace the battery, and put it back on. If I ever need a $480/ hour business I guess I know what to do now. naturally, I declined to ever do business with them. Further I will advise other not to do business with them as well.

I have a watch that my Grandfather gave me. It is wound too tight and needs the spring released…read more I called them and he said it would take 4-5 months to look at it. I asked if they still had a watchmaker on site and he said, "the short answer is, I cannot look at that watch for 4-5 months. Customer Service.... This guy failed. The watch I have is worth upwards of $1200-$1500 and I was prepared to pay him what ever it took to get it running. His EGO and Attitude get in the way of him doing business. I'll steer clear. I was in the Jewelry Business for nearly 40 years and I still have people ask me where to take a watch to have it serviced. The answer now is Anywhere buy Guyos. Don't be fooled by AI generated reviews that tell you how great this place is. Check it out online and then give Mr. Attitude a call and see if they match.

Great service with fair pricing. Discounts for vets! Guyo has many choices for new wrist bands and…read morewatches. He's quick to refer specialist who focus on Grandfather clocks and other specialties.

Only shop willing to look at our camera when it went crazy during a trip. Really well stocked shop…read moreand informed staff in the back of a jewelry store. Honest and helpful thru a stressful situation. Would definitely shop there again, and take classes if we lived closer. It's hard to find a good camera store anymore so please support them if you can.

I came in to get some help with getting a watch backing off and the gentleman helped me at no cost…read moreeven though I didn't buy anything outright. The next time I have a jeweler need, I'm definitely keeping these folks in mind.

No amount of stars could describe the wonderful experience I had with Woods Jewelry. Wes and Denise…read moreare just the sweetest people! I wanted to create a special necklace for my daughter's wedding, and Wes designed exactly what I was looking for and built it himself to fit within my budget. I will be a lifetime customer for sure!

Called in ahead of time about my jewelry. Came in to appraise it and was quickly turned away…read more Customer service was very unsatisfactory by the appraiser. We felt our needs were insignificant to them, which ruined our good mood. Please do better.

Every time I've brought a watch in they've always solved the problem quickly with good humor.read more

Super talented and friendly to boot. They know what they are…read moredoing and get it right. Best watch repair in the state.

I called George to see if he did battery replacement for fossil watches and was immediately…read moreresponded to with the address where I could bring my watch for immediate service. George was very friendly and worked me in and within 10 minutes. I was on my way again with a new battery in the watch. Additionally George set the watch to the correct time and buffed and polished the watch crystal. For any of your watch needs I would highly recommend Time Keeper and using George as your solution to any watch needs.

I followed his online profile/platform for a request for watch service on two watches and included…read morephotos and all the requisite information. It's been 5 days and no response. Who knows, perhaps he's on vacation?

I had originally visited Tourneau in Caesar's Forum Shops to get two Rolex watches looked at…read more Unfortunately, both had been altered from their original configurations and were unable to be serviced in house. I was referred to Official Time Watch in Utah and decided to call them to find out more about the process. They service both Omega and Rolex and you have the option of bringing in your item or sending it in (insured and tracked--registered mail) to the store for assessment and repair/service. I checked out their website and also saw some other reviews just to make sure they were the ones for me. I like that they provided an estimate for how long it would be for turn around time, recommended methods of shipment, and were very communicative regarding every step of the way. I was emailed detailed photos and explanations and inquired about every little thing pertaining to the watches. I also received an itemized invoice with specific and pertinent photos. And was given a phone call to verify what action to take for each watch. The email I received also included information for return of the item and a signature confirmation upon receipt. The watches were returned with a printed receipt, care instructions, and put in branded single watch holder boxes. I am extremely happy with the service provided and that our watches were treated with care. I will definitely be using this company again for future needs.

In the jewelry repair business, honesty, as well as excellent craftsmanship are at the forefront,…read moreand this company has both. Highly recommend!

First, take a look at the attached image of their customer reviews. Notice a common theme: "cheap"…read moreand "quick." "Expertise" is also hinted. Therefore, imagine my understandable great dismay and dissatisfaction when I brought in a common Casio PRO TREK to have its rechargeable battery replaced. The initial associate whom I'd handed the watch and described the issues (battery not holding a charge; ABC features causing recovery mode; no beeps; etc.) to was a moron. He cluelessly inspected the watch with a puzzled look and repeatedly asked about it features and the problems, then suggesting that I should leave it overnight. My fair interrogative inquiry to the idiot: "There've been many other customers coming in here for the same thing. Why are you acting like you've never done this before!?" That was when another employee (boss or manager?) came over with an attitude. However, this one did show proper knowledge and promptly, correctly diagnosed that my Casio should get a new battery installed, BUT would cost 75 fucking dollars(!) and take a few hours. Again, "read the numerous reviews" as I suggested to the second individual, who faslely argued the rechargeable battery for my watch cost more, while also stupidly implying that in all the years the shop had been operating--with many customers visiting--no one had ever brought in a watch with a rechargeable battery. So, having enough of the bullshit from the two dumbasses, I curtly left. Subsequently, I ordered a $15 rechargeable battery online, watched a 5-minute video, and proceeded to replace the battery and reset the watch myself. No pointless, useless watch repair shop necessary.

I dropped my Rolex watch off to get an estimate to have it repaired as the auto wind mechanism…read moreisn't working well. I got an estimate that was over my budget but wasn't charged for the work to check it out. Maybe I'll bring it back after a few months to have it worked on. The staff are pleasant and friendly and the interior is full of fun nutcrackers, clocks and watches. Mt Olympus is a neat little shop with unique products.