I dropped a 14kt ring and it got a little scuffed up. I brought it in, and it got patched up in…read moreless than 5mins! The owner is really kind and also does custom jewlery. It was really cool to find someone with so much expertise near me! Perfect place for any jewlery repairs you might have with a pretty quick turn-around!

I walked in and my chain was fixed inexpensively and quickly. The process was much easier and…read morebetter than I expected.

They got back to me with an estimate shortly after receiving my watch. It was shipped back long…read morebefore the estimated time and the watch looks great and runs beautifully. Great to work with.

I am so happt that I found this company online. At first I was concern to send my Hamilton watch to…read morethem for service because it was my first time but I was glad I did it. The communication was great, they were very clear to explain to me what need to be done with my watch, the cost and the time frame to get it done the way I wanted. It costly but I think it worthy to have it fixed . they told me it might take from 3-4 months but I got it back a little over a month and looks perfect for me . Thank you. Vy

This little shop has SO MANY different things you would ever need for any type of beading hobbies!…read moreI was kindof surprised to see people there in the store but I think they were doing a craft night of some kind! It was easy to find what I was looking for and the hubby even found some stuff too (crafty resourceful man). For being such a small store they really had a great selection! Defining bring some cash with you though because her prices are VERY fair and if you only need a couple of things she can't run your card. Go check her out!

I'm so glad we stopped in here! Jeanne is so nice and friendly. My daughter and I recently started…read morebeading as a hobby and this shop has got a large selection of beads and other jewelry making supplies. Jeanne teaches many classes and we're excited to try those. A great place to shop if you enjoy any kind of jewelry making!

Excellent customer service and quick turnaround, at fair prices. Skip the big franchise jewelers…read morewho are much more expensive and take weeks for repairs. Franco had my ring sized in 2 days!

I recently was looking for a local jeweler that could repair the setting of the diamond on my…read morewedding ring. I tried a couple of other jewelers that either overcharged me or wouldn't work on my ring at all due to the black hills 10K gold. I decided to give Franco Jewelers a try and get an estimate for repairs at the minimum. I was the only customer in the store, and the jeweler assisted me right away. I explained that I'd broken the tip off one of the prongs on the diamond and asked if they could fix it and at what cost. He looked at the ring and said he'd have to do all of the prongs, including the one I had fixed last year, due to his laser process. He said he'd use 14K gold and fix all 6 prongs for $70. This was nearly the same price that I paid last year for soldering just one prong at a different jeweler. He also said he'd have it ready in a week or less. Again this was 1/2 the timeframe I waited for just one prong repair last year. Of course, I jumped on the deal. After a week, I checked in and he told me the ring was ready. When I picked it up, the counter person was super friendly and encouraged me to return for periodic cleaning at no charge. She assured me it would only take 5 minutes and was worth the time to make sure the diamond continued to sparkle. I'm very happy with the work done on my ring and would definitely recommend Franco Jewelers to all my friends and family.

I made a purchase online and bought the warranty encase of needing repairs. It is now more than 6…read moreweeks later and I still don't have a resolution. I can't reach anyone by phone, the only way to get any communications from them is via chat. Their service is terrible and their products do not last. I would not recommend them to anyone.

Here is my experience at Zales today: My husband walks in to pick up my ring that they have had in…read morerepair for over a month. They tell him they lost my wedding band. He calls me, then things get real. I walk in (angry) and slam my hands on the counter demanding my wedding band. The ever so rude blonde sales associate proceeds to tell me to "chill out" and that she's looking. Chill out? Lady you lost my wedding band! So I decided to let her have it. Some 'colorful' language was exchanged and she accused me of never sending my wedding band in when it was clearly printed on the receipt. Sooo long story short Zales and their blonde illiterate associate can kiss my rosy butt. DO NOT go to Zales!!!!

I absolutely love my ring!! I couldn't find what I wanted anywhere after looking at thousands of…read morerings online, and I was nervous to get a custom design--would it turn out like I envisioned? Would I spend a ton of money and then be disenchanted with the final result? But Aaron was able to create my absolute dream ring and the experience was easy with no sales pressure. He just listened and made recommendations. It's one of a kind and I look forward to wearing it for the rest of my life.

After I got divorced, I didn't know what to do with my wedding ring-I knew I'd love something to…read moresignify this next chapter of my life, but wasn't sure exactly what that was. I stopped by the store and chatted with Aaron, who helped me with some options. We ultimately landed on doing a trade and I received four smaller stackable rings in exchange for my wedding ring. It took a little while, but once the rings were done, I was very happy with them. I love the idea of having something custom made just for me-which is what they specialize in. I'll certainly keep that in mind if I'm in the market again.

I really wanted a simple pave set diamond wedding band. Something basic but a little shiny,…read morebeautiful, and not insanely expensive. I also didn't want to deal with pushy sales people or being talked into anything else. I tried to go to Shane Co in Midvale, but they had over an hour long wait to meet with a sales consultant! We were driving home when we decided to stop into Ari's in Layton. We told them we were looking at simple wedding bands and they pointed us to the case. They gave us our time to look over everything by ourselves and didn't bother us until we asked to look at a couple items. They were friendly and not pushy at all. The prices were incredibly fair and they were quick to give us a little discount. We purchased the ring and they had it sized for me by the next day. I'm not a huge jewelry gal, but if I ever need something else in the future I will definitely stop at Ari's first.

PAUL at Ari Diamonds in Layton, Utah has been our "go to" fine jewelry professional for 27 years…read more There's been no need to shop anywhere else! He knows our style and has offered expert advice throughout the years. He is the kindest human and treats us like we're the only customers in the store, even when there are several others present! JAY is our "go to" professional when our jewelry needs to be repaired or altered in any way. He, too, has taken personal care of us -- always sharing a friendly welcome when we're in the store. We feel very fortunate to know these two fine men and would recommend Ari Diamonds to anyone looking for a personal experience when shopping for fine jewelry! TEN STARS!!!

Forge is great! After shopping around we found them and we would never go anywhere else again. We…read morewent in to get rings for our wedding, and felt no pressure. The guys there that helped us were so extremely nice also. The process was so smooth also. From choosing a ring we liked, to completely customizing it from the ground up was amazing. My wife loves the ring she got, and she gets so many compliments from people about it. The are super fast and willing to help and answer questions anytime. It was great because my wife debated on a ring and they were super helpful about where to help us create the ring in our price range that she loved. Since going there we have gone back and bought necklaces and bracelets and love the experience and customer service they have every time. They make buying jewelry easy and hassle free. I would recommend them to anyone looking for anything from engagement rings to everyday jewelry.

The employees at forge are so kind and helped us design the perfect ring. Every time I go in to get…read moremy ring cleaned they're so kind and willing. We love forge and reccomend it to everyone!