This group pays attention and takes good care of its clients. They helped resolve a problem with my…read moreWiFi internet connection today, made successful recommendations and followed through with a double check . I'll call this business again ......

Very professional. Great communication skills and got the job done very efficiently,I had to get my…read morehome network and CCTV installation in my new house, first of all I will appreciate them for the quick response to my request and they provided me the best brands in CCTV which has cloud access and also I can view it remotely what's going on and they organized the network cables across my house nice and neat.My kids like them more than I do because they got the TV up and running with all their watch list. I'm happy with the service they provided,I appreciate the help guys. Good job

I requested a quote to install three TVs and provided a clear, written scope room by room, with…read morephotos. All communication was in writing only. There was no phone call and no additional scope discussed beyond what was explicitly outlined. The scope also specified the exact equipment to be used: two manufacturer-included mounts and one standard off-the-shelf mount already owned and being used in another room. No custom mounting or fabrication was requested. To be clear, all major electrical work had already been completed by a licensed electrician prior to this visit, including an in-wall media box and power where applicable. The written scope did not include infrastructure planning, signal design, or custom fabrication. The work requested was limited to: Mounting three TVs In-wall cable concealment on two TVs using existing wall paths/media boxes One new in-wall outlet (clearly called out and requested to be included in the quote) No drywall repair, no structural work, no permitting Despite this clearly defined written scope, the estimate was later characterized as covering "custom mounting," "infrastructure planning," and other items that were not part of the work requested and were never discussed. The quote came in at roughly 10× higher than multiple other licensed and insured installers for the same scope. The public response provided appeared to be boilerplate and did not address the specific written scope. It even referenced "[X] years of experience" without a number filled in, which suggested the response was copied without reviewing the details of this project. Before deciding, I verified licensing through the California Contractors State License Board (CSLB) using the business name listed on their website. The CSLB records show the associated contractor licenses as expired, with a status stating the license is "expired and not able to contract at this time." Screenshots are included. For additional context, California limits unlicensed or handyman work to projects of $1,000 or less. Being quoted $5,000 for this scope made the pricing and justification even more difficult to reconcile. Experience and tools matter, but pricing and representations should align with the actual written scope of work and current licensing status. Attention to details matter as well, not clearly understanding the SOW, rushing quotes, and replies. Replying without understanding the issues. I will not being doing business with Basil as trust is important. I recommend getting multiple quotes, keeping scope in writing, and independently verifying license status before proceeding.

Basil and his son Jay came and installed my 75 inch TV. They were prompt, kind... Clean and…read moreproficient. I couldn't have asked for better service, it was exactly as I expected... No wires no muss ,no fuss. I highly recommend this family owned company.

I have been using a Home 8's garage opener kit with two cube cameras and one wifi camera for a few…read moreyears now. I do highly recommend Home 8's products. The garage opener enables me to open the garage remotely using the internet anywhere in the world with the free Home 8 app on my cell phone!! Truly an ingenious product! :) As a happy and returning customer, I have ordered another Home 8 product on Amazon. Home 8's products are user friendly to set-up, excellent quality, compact (does not take much space), and tech support is SUPERB! Especially, Tony on Home 8 's tech chat support is truly remarkable! His excellent customer service is truly helpful and key in keeping Home 8's customers satisfied and returning for more Home 8 products! Lastly, I have recommended Home 8's products to all of my friends and family! Quality, affordable, compact, and excellent tech support!

First, let me say that I am writing this review after many attempts to contact the company with…read moreneither an email reply or a return phone call. I purchased the Home8 360 security system approximately 8 months ago and I paid over $200 for each system and I bought two of them. About 14 days ago the system started to act up and stopped working. Almost immediately after purchasing the system I had a problem with it just after they did some of their automatic updates, however, after I phoned them a couple of times all of a sudden my system rebooted and I only know that because I was sitting next to the base when it happened. No one ever called or responded to those messages either but at least it started back working. This time the first indication that something was wrong was the fact that I would "arm" the system when I leave the house and at some point during the day it would go off on its own. I called the company and once again I got their answering machine so I left a message. From my previous experiences I knew that no one would return my call so I immediately sent an email to the customer service link on their website. After 24 hours without a reply I reviewed the packaging and found another customer service email address and I emailed them. Finally, I received a pre-generated email reply that stated that a "ticket" had been created however their "system is completely safe" and I should send them screenshots of me having set the alarm as if I had done something wrong or was lying . I replied stating that I set the alarm the same way all the days that it did NOT work that I had previously set it when I first got the system and it appeared to be working. Despite the fact that they seemed to be putting the onus on me to prove that I was telling the truth I had no problem sending them screenshots because I actually had them to send. I responded immediately asking for an email address to send them because despite their request for "proof" the online form does not allow for attachments. TO THIS DAY I HAVE NEITHER RECEIVED A REPLY REGARDING WHERE TO SEND THE PROOF NOR ANY RESPONSE REGARDING THEIR DEFECTIVE PRODUCTS. Up until the time I decided to write a review I have checked the "ticket" to see what the status was every day and to see if it had been assigned to anyone . I have a video as well as screenshots of me walking through the house after the alarm had been set, going in and out of my closets, continuing to walk in front of each of the cameras and not only did the alarm not go off but I didn't even receive an alert telling me that someone (me) was in my home. After an additional 24 hours of sending yet another update, I received an email stating that my "issue" had been sent to management for review. That was approximately 14 days ago and I have not yet to receive a telephone call or an email to follow up regarding the fact that I spent over $400 for a system that stopped working after approximately eight months. Also, I know for a fact they have absolutely no intention of contacting me because yesterday after checking the status again of what was originally an 'open' ticket (even though nobody ever contacted me) yesterday the status said 'closed'. I find this absolutely appalling! The systems are not cheap and when you have a system that is supposed to make you feel secure or at least is supposed to monitor your home and it does work in such a short period of time AND to have the company not value you as a customer enough to even contact you is wrong! I need to let as many people know as possible about Home8. I certainly wish I had come across a review from someone who had previously been a customer of Home8 prior to me purchasing their product. Thank you for your attention!

I moved into a new house and wanted to set up a new advanced sound system. After doing a fair bit…read moreof research on Yelp and Craigslist and talking to a lot of folks, I landed on Silicon Valley Home Theater. The others did not inspire confidence like Jeff did. He did a great job, did exactly what he said he would do and we have a Sonos system that we are very happy with. He has helped afterwards as well with questions that I have had. Thanks Jeff!

After waiting for two weeks to give me a proposal he sends me a text for over 20000 job and when I…read morecalled back to ask my questions and leaving voicemail and frustration after 24 hours he says that he doesn't appiciate me calling and hunting him down. He is a not the one you want to call and trust him with your project. He need to keep his promise and needs to be professional. Charles

I recently moved to Santa Clara and needed help setting up my desktop, laptop, and printer on my…read morenew network. I searched for providers and came across Ron and Media Works. I called and left a voicemail, and he called back within minutes. I explained my needs and he said that he really didn't specialize in computer setup but agreed to try and assist me. He was at my home within a couple of hours. He set everything up in record time, but there was a computer issue that couldn't be resolved immediately. He came back the next day, and still not having any luck, he brought my CPU to a nearby computer repair shop for analysis. When the issue was found and resolved, he brought the CPU back the same day and DID NOT CHARGE ME AGAIN. He is a professional with 25 years' experience. He also is okay around (good) dogs. I highly recommend him

Ron helped us with our home remodel to install a new flat screen TV with surround sound and all new…read morecomponents for the home theater. He also recommended Sonos which we have come to absolutely love both inside and outside. He is always responsive and available whenever we have any questions or help needed. His technical choices have been spot on and he's been a terrific person to work with. Would highly recommend Ron and MW for any job from a new home stereo system to a full home theater remodel.

We just moved into a new place and wanted to get a home security system just for the peace of mind…read more I did my research and decided to go with Josh after reading many great reviews. He was professional and honest when I asked A LOT of questions to decide which package that we should go with and I really appreciated the fact that he did not try to sell more than what we need. If you ever need your alarm system installed, Josh and his team are 100% recommended :)

Thank you Josh for coming to my house and asked me if I needed an alarm security system since my…read moreneighbor's house was burglarized. I felt it's not safe anywhere these days whether you live in a good or bad area. I agreed on a Sunday and by Friday's evening he sent Bryan out to get the alarm system installed. It took couple hours to get it done but it was worth the wait. I'm not good with remembering things and illiterate when it comes to handling high tech device but Bryan was so patience with me and taught me over and over again to remember how to use it. I'll likely forget soon but he said feel free to call him if I have any questions or concern. I'm very happy with the services I received from Josh and Bryan and deserved a 5 star rating.

I was in the middle of upgrading my home theater system and initially planned to do everything…read moremyself. I'm really glad I was recommended to talk to Levine Lighting before going too far down that path--it ended up being incredibly valuable. From the start, the team was professional, knowledgeable, and easy to work with. They took the time to review all of my gear choices, walk me through the pros and cons, and make sure everything would work together the right way. They even helped me avoid a few unnecessary purchases, which saved me money in the long run. Their pricing is very competitive, but honestly, their expertise is priceless. They handled the full installation--ceiling speakers, tower speakers, and all of my equipment--and the quality of the work really stood out. The wiring is exceptionally clean, with everything routed behind walls and through cabinetry in a way that looks seamless. Communication was great throughout the process--they were responsive, clear, and reliable. I'd highly recommend reaching out to them if you're considering any kind of home theater installation or upgrade. Even just talking through your setup with them is worth it.

Justin and the crew at Levines Lights are the best! They worked with us on our new construction in…read morePalo Alto from design to sourcing and installation on our networking and AV project. They were incredible to work with throughout the process, professional, knowledgeable and a joy to have around. I would work with them again in a heartbeat.

I needed to find a new AV dealer locally to come and service my Savant home automation system…read more Savant recommended ZettaComm as one of their premier local dealers. I reached out, gave some background as to my problem and was on their schedule for service within a day. My tech onsite Steve was fantastic. He was friendly and polite and just an overall good dude. He quickly identified a few different issues and had my system back up and running after an hour of software updates backend changes to some network configurations. I will certainly use Zettacomm again for any service issues, and also for future design and sales of other AV or home automation features like lighting and shades.

Shawnon and Zettacomm team are incredible!! I had serious issues in my network and lots of things…read moredidn't work at the house for years, and they just magically fixed everything. I ended up upgrading a bunch of TVs and speakers because what they sell is really high end and high quality and everything works flawlessly. I also gave their name to a friend of mine who wants to fully automate her house. So happy I found Zettacomm!!