My water heater stopped making hot water. I called numerous plumbers for quotes and became…read moreincresingly frustrated. Most businesses quoted using the following equation: visit fee + hourly rate + parts. I find this makes it hard to determine what the end cost will actually be. Most other plumbers were not able to send anyone for an assessment or make the repair for four more days (that's four more days of cold showers!). The quote First Class Plumbers provided was a flat rate based on the description of the problem and was an extremely competitive cost. AND they were able to send someone over the same day to make the repairs! The personnel over the phone were courteous and helpful. The plumber was professional and thorough. If I have any other issues, I will give them a call.

We had them come out on the 8th to provide an estimate for 2 kitchen faucet replacements and 1…read morekitchen basin replacement. Today is the 15th and I still have not received an estimate. I have called a few times to inquire about this but was told each time that the estimate "was coming soon". I called back on the 14th and spoke with someone. After explaining that I was still waiting on something (even a verbal) I was interrupted and with a very condescending frustrated voice told "Mam, we are doing the best we can. We are busy." A simple estimate should not take over a week and the client should never be spoken to in this manner. If you are looking to have something done in a timely manner, unfortunately I cannot recommend this company. Very unprofessional.

I had a failed heat pump which meant our sun room was only able to be used on those days when it…read morewas mild so the room was not too hot or too cold. I contacted RE Robertson to have them provide options. They came over and were very conscience of the need for social distancing. Dave the HVAC manager came by and looked at the sun-room and the old HVAC unit. He discussed different options including a 'hotel' like unit in the lower wall, putting a single room unit in the wall and replacing the old unit with a modern unit. He was very helpful in describing what would be needed for each option then provided his recommendation and a quoted price. We decided on the traditional unit since it would not require additional electrical or carpenter work the other units would require. Dave scheduled the work and the team came on time and once again were very attentive to the social distancing and wearing face masks during the removal of the old unit and the installation of the new one. The entire job took just a few hours and the team made sure everything was cleaned up and carted off. The new unit does a great job of keeping the sun-room comfortable. We have been using the room nearly every day. Having this extra space in these stay at home COVID-19 days has been a blessing. Thanks again to Dave and the whole R.E. Robertson team. They all did a great job and I would highly recommend them for your HVAC or Plumbing needs.

What a rotten experience. Need a new HVAC system and have had a number of estimates and finally…read moreafter comparing them all selected RE Robertson, largely based on their price of $10,303. I called them back to make the purchase and there was one additional item that they said would probably add about $250 to the estimate. I said "fine", get me the new one and let's book that start date. They then send me an estimate for $12,441 - WAY MORE than the $250 they said. No real explanation was given other than that was their new price. Don't trust these folks - I never will again.

My bathroom sink was leaking, and only getting worse despite my feeble efforts to repair. Then,…read morethe shower head was only allowing a dribble of water to run. Tried soaking in vinegar to no avail. I got lots of good recommendations for MFX so called them. Mark from MFZ came out just as scheduled and fixed all in a flash. He also fixed a pesky light fixture for no charge! It's a family run business, and they are all friendly to talk to. For any future household problems, I will call them. Oh, I might add that I got a previous estimate from a different company, and it was four and a half time HIGHER than what MFX charged. Im so glad that I discovered MFX.

I have continued to utilize their services over the last several years. They have replaced toilets,…read morefixed shower related issues, installed water cut-off valves, cleaned sump pumps, added drainage lines for the sump pump, replaced the air conditioning unit, added handicap rails to the shower and so on. They are always available and provided emergency services when needed. They are what a family run business is all about providing personal service as compared to other larger companies. Marc in Bowie

J&L are excellent plumbers. I had a major water leak in my yard and they came out and did the job…read morein a timely manner and did not destroy my yard. I was expecting to need major lawn care when they finished but they did an excellent job. I highly recommend them for plumbing service.

J and L Plumbing plumber Charlie performed outstanding work to fix my major plumbing leak with…read moregreat professional knowledge and speed. He had all the tools and supplies, got approval from HomeServe quickly, and was finished restoring the main water supply to our house with a permanent, professional repair in a little over an hour. I have put J and L Plumbing on my go-to list for any future needs.

Pipe burst over the winter. Got several quotes from plumbers and they came in around the lower…read moreones. People I talked to seemed nice so I chose them. Alex came to fix the pipe. He was professional and knowlegeable. He talked my through was the problem was and how to prevent if in the future. Overall I am very happy with the service. I will be going to them for future plumbing needs.

After talking with one of owners, I was able to get direction to check the Breakers for the A/C…read more...did it solved the problem to reset the Honeywell thermostat. Yeh Yeh...it's Been 3 months awaiting their instructions, with them asking for pictures pictures. They received immediately..what a waste of Time. . And there is NO Problems with the Heat in the house. It's not connected to No.. Heat Pump.. We customers learn .....!

Contacted Millersville Plumbing for a quote to replace an electric water heater. After telling them…read morethe year and make they knew my exact location. The workers showed up on time. Covered our floors with tarps and got right to work. The entire job was completed in under 2 hours. They left the house as clean as when they arrived. Everyone was professional and courteous. Highly recommend Millersville Plumbing!

This is the continuation of my email posted 4/20/26. I have made a phone call every day this week,…read morein hopes they will finish what they've started and still no response at all. This is the hole in my front yard they have promised to fix since November 2025. Millersville Plumbing Please come complete the job you started so I can stop writing reviews.

They went above and beyond…read more Our basement started flooding Friday evening. Because of the water pouring through some light fixtures and the incessant buzzing from our fire alarms, my husband turned off all power to the house. No water, no power, sub 20 degree temps, and an impending snowstorm expected the next day. We made it through the night and on a friend's recommendation, we called Borchers Mechanical first thing Saturday morning. Dawn answered the phone, but the soonest she could get us scheduled given the storm was for first thing Monday morning. Her first concern was making sure that we had power since the temps meant our pipes might freeze making the damage we expected even worse. We'd explained we'd already tried getting the main on, but after every attempt the breaker would trip. Dawn assessed that we needed a master electrician and quickly recommended one. Given the situation and that we were in panic mode, Hubby and I thought we'd try to make it to Home Depot to get some propane heaters until Borchers could make it out to us. We didn't make it far until we had to turn around because the roads were so bad. As we're slowly and dejectedly making our way back to the house, Bob Borchers calls us to find out how we're doing. After some explanation, Bob also instructed us that we absolutely needed to get power back before anything else stating that leaving the house with no power and no heat will make the damage even greater. He asked us to try to get the main started again when we got home and to give him a call back if we still have a problem. As we pull up to our house, we get a call from Dawn telling us that Bob is on his way, picking up the electrician and will be at our door in just a few hours. The electrician didn't have a vehicle with 4-wheel drive so Bob was driving him over to make sure we could get our power and heat up. Yes.....Bob Borchers drove to our house with the electrician in tow in the middle of the snowstorm! Better yet, not only were they were able to get the power and heat running, they also isolated the leak and got our water up, as well. In Bob's words we were "good until Spring." Confused, Hubby asked about getting repairs on Monday and Bob stated that it wasn't necessary since the damaged pipe was the pipe out by the front of our house. Since we have no immediate plans to water the lawn or wash our cars, we were fine to hold off on repairs until Springtime! You can't believe the gratitude and relief Hubby and I both feel towards them. They truly are good people. If you are in need of plumbing services definitely go with Borchers Mechanical. Hubby and I can't thank them enough.

We hired Borchers Mechanical Services because the owner seemed knowledgeable about our need to heat…read moreand cool apx 2,700 sq ft with a 2 head ductless system. The installation worked fine for just under two years. In Jan 2026 the system failed due to a refrigerant leak-which overheats the compressor so there is no heat or AC. This is not normal for such a new system and was ultimately traced to a damaged fitting (which the mechanic, who is the son of the owner, admitted to causing during original installation). Borchers was slow to respond, clearly prioritized new installs over repairs, and had poor communication throughout. They initially recharged the system as a temporary fix without properly diagnosing it, charged us $228, and the system failed again within hours. After more delays, they finally replaced the faulty fitting but billed us an additional $864, despite the issue being caused by their original work. Customer service was terrible (they acted like they were doing us a favor, when they were fixing their mistakes), there was no accountability or apology, and they hid behind a 30-day warranty for what was clearly an installation defect on a $15,000 system. While the install looked good and worked for two years, the handling of repairs was unprofessional and disappointing. We also received no clarity that this recent fix would work or about a warranty on this fix. When I asked if we might be doing this again in 2 months (ie, was this an actual fix) the mechanic said he didn't know. I wrote the guy a check to get him off my property. I do not recommend this company.

Geo Plumbing was great! They diagnosed the issue - a leaky toilet that had been leaking into the…read morecrawl space under the house - within 10 minutes of being here. They were able to fix it quickly, and the guys were professional and took care with our home. The price was very reasonable, too! We'll definitely be calling them again.

Arrived promptly to review the plumbing task that was required. Geo explained what exactly was…read morecausing the problem and how it would be resolve. They were very professional and repaired the problem in a timely manner at a reasonable price. I will use him again.